(Sr.) People Operations Associate

Remote; San Francisco (CA); Hybride; USD 65 000 - 100 000; Plein temps

Résumé du poste

Nourish is building a patient-first, AI-native digital health system across all 50 states. We are seeking a People Ops Associate to support the full employee lifecycle, from onboarding to compliance, across NYC or remote work.

You’ll collaborate with People, Talent, Finance, and Clinical teams to scale our talent and culture. In this full-time role, you will own onboarding, off-boarding, leave administration, HRIS, and compliance.

Qualifications

• 2+ years of experience as a People Ops generalist.
• Hands-on onboarding and off-boarding experience, leave administration (including basic FMLA).
• Working knowledge of employment laws across multiple states.
• Self-starter with strong ownership, organized and detail-oriented.
• High EQ and ability to handle sensitive information with discretion.
• Clear, empathetic communication; translate policy into plain language.
• Bonus: Health-tech experience, ADP experience, Sparrow leave vendor experience, or SHRM certification.

Responsabilités

• Be the first point of contact for People Ops questions on leave, payroll, and policies; manage ticket queue with warmth and speed.
• Run end-to-end onboarding and off-boarding, data entry, and related questions.
• Administer FMLA and other leaves in partnership with Sparrow and stay current on state/federal requirements.
• Maintain HRIS records, process role changes, and pull reports.
• Pull reports, work with government agencies to meet deadlines, support compliance across all 50 states.
• Take ownership of recurring workflows and streamline them as we scale.
• Handle sensitive information with care and confidentiality; protect privacy.
• Over time, contribute to policy creation, performance reviews, merit cycles, and immigration support.

Description du poste

About Us

Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up.

Our mission is to improve people’s health by making it easy to live a healthy lifestyle.

Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.

In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners.

Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast.

This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it.

About the Role

This person will report into the People Operations Manager and work closely with the broader People team and cross-functional partners in Talent, Finance and the Clinical team. As a People Ops Associate, you'll support the full employee lifecycle for a fast-growing team across all 50 states, from onboarding and leave to compliance and HRIS, and help us move from reactive support to proactively shaping Nourish's talent and culture.

This role is full-time and open to NYC-based or remote candidates.

Key Responsibilities:

• Employee support: Be the first point of contact for People Ops questions on leave, payroll, and policies. Work the ticket queue and troubleshoot issues with warmth and speed.

• Onboarding and off-boarding: Run both end-to-end, including data entry and fixes, onboarding weeks, answering new hire questions, paperwork, and off-boarding out of systems.

• Leave administration: Administer FMLA, parental bonding, personal, and disability/accommodation leaves in partnership with our leave vendor (Sparrow), staying current on state and federal requirements.

• HRIS administration: Keep employee records accurate, process role and reporting changes, and pull reports.

• Compliance: Pull reports, work with government agencies to meet deadlines, and support compliance work across all 50 states.

• Workflow ownership: Take full ownership of recurring workflows and continuously streamline them as we scale.

• Discretion: Handle sensitive employee information (compensation, health data, personal situations) with care and confidentiality.

• Room to grow: Over time, take on more elevated work such as policy creation, performance review and merit cycle administration, company offsite, and immigration support.

We’d love to hear from you if:

• You have 2+ years of experience as a People Ops generalist, ideally in a high-growth startup

• You have hands-on experience with onboarding and off-boarding, leave administration (including a basic understanding of FMLA), and HRIS tools

• You have working knowledge of employment laws and regulations, ideally across multiple states

• You're a self-starter with strong ownership and follow-through: organized, detail-oriented, and able to juggle many requests and drive each to resolution

• You have high EQ and sound judgment, and you handle sensitive information with discretion

• You communicate clearly and empathetically, translating policy into plain language

• You're energized by ambiguity and building from 1 to 10 in a fast-changing environment

• Bonus: Health-tech experience, ADP experience, leave vendor experience (e.g., Sparrow), or SHRM certification

More Information

The Nourish Bar

Our Values

Why Nourish Exists

How We Work

Comp Philosophy

Benefits