Locations (on-site): Buffalo NY | Houston TX | Aberdeen TX
Join an industry-defining infrastructure provider that builds and operates hyperscale environments powering today’s most demanding AI and cloud workloads. As our Sr. Operations Lead, you will be the on-site authority for all things critical infrastructure, steering multi-megawatt data centers through rapid growth while safeguarding uptime and safety. If you thrive on owning risk, driving change, and partnering with world-class engineers and colo providers, this is your chance to leave a global imprint on next-generation facilities.
Key Responsibilities
- Serve as the senior escalation point for any incident impacting power, cooling, or life-safety systems within the white space.
- Own the change-management process for all high-risk maintenance and retrofits, ensuring seamless execution with zero unplanned downtime.
- Audit and optimize preventive-maintenance programs with colocation and service partners, verifying redundancy targets and regulatory compliance.
- Act as the technical liaison to commissioning teams and design SMEs during capacity expansions, upgrades, and new-site turn-ups.
- Maintain and continuously update risk registers, single points of failure, and mitigation plans for each facility.
- Analyze trend data on electrical and mechanical systems to recommend improvements in efficiency, reliability, and sustainability.
- Mentor site technicians, promoting a culture of safety, operational excellence, and documentation discipline.
- Contribute to global standards that raise the bar for performance, availability, and cost efficiency across the fleet.
Skill Set & Qualifications
- 7+ years leading critical facilities or data-center operations, with hands‑on ownership of power, cooling, and building‑automation systems.
- Deep knowledge of redundancy topologies (2N, N+1), capacity modeling (TIA-942, ASHRAE), and concurrent‑maintainability concepts.
- Proven track record managing incident response, root‑cause analysis, and post‑mortem remediation.
- Demonstrated expertise in change‑control and risk‑management frameworks for multi‑tenant or hyperscale environments.
- Comfortable reading one‑lines, P&IDs, and commissioning scripts; able to influence L1–L5 testing outcomes.
- Strong vendor‑management and negotiation skills; experience partnering with colo providers and OEMs.
- Clear, concise communicator who can translate complex technical issues for executives, engineers, and third‑party stakeholders.
- Electrical or mechanical engineering degree (or equivalent experience). Professional certifications such as CFM, PMP, or CDCP are a plus.
Compensation & Growth
- Competitive base salary, plus equity opportunities.
- Comprehensive health, dental, vision, and retirement benefits aligned to local norms.
- Generous PTO and paid volunteer time.
- Direct impact on strategic build‑outs powering cutting‑edge AI and cloud initiatives.
- Accelerated career path into multi‑site or regional leadership for high performers.