Sr. Operations Manager

Carrier Global Corporation; Charlotte (NC); On-site; USD 118,000 - 235,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Disability coverage

Life insurance

Tuition assistance

Job summary

Carrier Global Corporation is seeking an experienced Operations leader to own the Water-Cooled Value Stream P&L and drive Lean improvements across multiple manufacturing lines in Charlotte, NC. You will translate business priorities into measurable objectives and ensure execution through daily management.

The role offers a competitive salary between $117,500 and $234,500, plus short-term incentive opportunities and comprehensive benefits, reflecting Carrier's commitment to safety, inclusion, and

Qualifications

• Bachelor's degree in a discipline related to manufacturing, engineering, or supply chain.
• 8+ years of experience in manufacturing/ops/engineering/quality or supply chain leadership.
• 5+ years of leadership experience managing complex projects, teams, or large hourly workforces.

Responsibilities

• Develop and execute the operational strategy for the Water-Cooled Value Stream.
• Own value stream P&L performance and manage labor, productivity, quality, inventory, and costs.
• Lead annual operating plans, capacity planning, headcount planning, and capital investment initiatives.
• Drive Lean initiatives (5S, Kaizen, Leader Standard Work) across the value stream.
• Lead and develop a team of Operations Supervisors and build leadership pipeline.

Skills

Lean Manufacturing

P&L management

Cross-functional leadership

Operational strategy

Team development

Education

Bachelor's degree

Masters degree

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Key Responsibilities

• Develop and execute the operational strategy for the Water-Cooled Value Stream in alignment with business objectives.
• Own the value stream P&L performance through effective management of labor, productivity, quality, inventory, and operational costs.
• Lead annual operating plans, capacity planning, headcount planning, and capital investment initiatives.
• Translate business priorities into measurable operational objectives and ensure execution through disciplined daily management.
• Lead multiple manufacturing lines to consistently achieve world-class safety, quality, delivery, and cost performance.
• Establish a culture of accountability, operational discipline, and continuous improvement throughout the organization.
• Drive breakthrough improvements in labor productivity, throughput, first-pass yield, on-time delivery, 5S, and inventory performance.
• Lead recovery plans during operational disruptions while maintaining customer commitments and business continuity.
• Lead, coach, and develop a team of Operations Supervisors while creating a robust leadership pipeline.
• Build a high-performance culture focused on engagement, accountability, inclusion, and continuous learning.
• Conduct talent reviews, succession planning, performance management, and leadership development for the operations organization.
• Champion employee engagement initiatives and foster an environment where employees feel empowered to solve problems and improve processes.
• Partner with Materials, Manufacturing Engineering, Quality, Planning, Supply Chain, and Product Engineering to optimize end-to-end value stream performance.
• Lead cross-functional initiatives to improve manufacturing capability, supplier performance, inventory flow, and customer satisfaction.
• Influence decisions beyond direct authority through collaboration and data-driven leadership.
• Represent manufacturing during executive reviews, customer visits, operational reviews, and strategic planning sessions.
• Drive Lean Manufacturing principles across the value stream utilizing Daily Management, Leader Standard Work, Visual Management, 5S, Kaizen, Standard Work, and structured problem-solving methodologies.
• Sponsor major operational improvement projects focused on automation, digital manufacturing, capacity expansion, quality improvement, and cost reduction.
• Ensure sustainable implementation of corrective actions through robust management systems and operational governance.
• Champion a zero-incident safety culture through visible leadership and proactive risk management.
• Ensure compliance with all Environmental, Health & Safety (EH&S), regulatory, and company policies.
• Lead investigations into significant safety or operational incidents and ensure effective corrective actions are implemented.
• Own and continuously improve key operational metrics including:SafetyFirst Pass Yield (FPY)Customer QualityOn-Time DeliveryLabor Efficiency5SProductivityCost of Poor Quality (COPQ)Inventory AccuracySchedule AttainmentEmployee EngagementOvertimeAbsenteeism

Basic Qualifications

• Bachelor's degree
• 8+ years of manufacturing, operations, engineering, quality, or supply chain leadership experience
• 5+ years of leadership experience managing complex projects, teams, or large hourly workforces

Preferred Qualifications

• Masters degree in Engineering, Technology, or Supply Chain
• Demonstrated expertise in applying Lean Manufacturing methodologies (Kaizen, 5S, Leader Standard Work, Visual Management, structured problem-solving).
• Direct experience managing Value Stream P&L, budget forecasting, capital investment planning, and cost reduction strategies.
• Proven track record of influencing cross-functional teams (Quality, Supply Chain, Materials, Engineering) to optimize throughput, quality, and supply chain flow.

Pay Range

The annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but is not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 12 October 2026

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.