Sr. Operations Manager

Amazon; Beaumont (CA); On-site; USD 135,000 - 182,700; Full time

Job summary

Amazon Beaumont, CA is seeking an experienced operations leader to drive quality improvement and Lean-based process optimization, helping the distribution center consistently meet and exceed business objectives.

The role oversees Inbound or Outbound performance, safety, quality and customer experience, sets expectations for Area Managers, and collaborates with HR, Finance, Facilities, Safety, IT to secure resources for projects.

Qualifications

• Bachelor’s degree or 2+ years of equivalent experience.
• Willingness to work flexible hours, including overnight, weekends, and holidays.
• 7+ years of direct management experience in manufacturing, production, or distribution.
• Experience with performance metrics, process improvement, and Lean techniques.

Responsibilities

• Lead development and implementation of quality improvement and process optimization initiatives.
• Oversee performance of Inbound or Outbound operations, including safety and customer experience.
• Set expectations for Operations and Area Managers; measure performance and accountability.
• Collaborate with HR, Finance, Facilities, Safety, IT to secure project resources.
• Share best practices across departments, shifts and network.

Skills

Leadership

Project management

Lean techniques

Performance metrics

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Responsibilities

• Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within the functional area and enable the FC to consistently achieve and surpass business objectives.
• Responsible for the overall performance of either Inbound or Outbound operations, including safety, quality, and customer experience.
• Sets and clarifies requirements and expectations for Operations and Area Managers; measures performance, provides feedback, and holds them accountable for their performance and that of their departments.
• Leverages Operations and Area Managers by sourcing and nurturing ideas, incorporating them into improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts, and within the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to secure support and resources for projects and initiatives in the area, and provides needed support for other staff initiatives.
• Additional Job Elements: Lift and move totes up to 49 pounds each; regularly bend, lift, stretch and reach both below the waist and above the head; walk around the FC frequently; continually stand and/or walk an average of 5 miles daily; work in construction/distribution environments that may be noisy, unlit, unheated, or not air‑conditioned; access all building areas safely (ladders, stairs, gangways).

Basic Qualifications

• Bachelor’s degree or equivalent, or 2+ years of equivalent experience.
• Work flexible hours as business demands, including overnight, weekends, and holidays.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production, or distribution environment.
• Prior experience with performance metrics, process improvement, and Lean techniques.

Preferred Qualifications

• Ability to handle changing priorities and use good judgment in stressful situations.
• Interest in long‑term career development through assignments in multiple FCs across the nation.
• Experience with a contingent workforce during peak seasons.
• Bachelor’s degree in Engineering, Operations, or a related field; MBA preferred.

Los Angeles County Applicants

Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully to ensure exceptional customer service; and following all federal, state, and local laws and company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies, exercise sound judgment, manage stress effectively, work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations.

Pursuant to the Los Angeles County Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

Equal Opportunity & Accommodations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Benefits

The base salary range for this position is $135,000.00 – $182,700.00 annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Location

USA, CA, Beaumont – Salary: $135,000.00 – $182,700.00 USD annually.