Sr Operations Administrator--Perelman Pharmacy--full time, days

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 110,000 - 150,000; Full time

Job summary

Penn Medicine’s Pharmacy Department seeks a Senior Operations Administrator to lead operations across assigned health system pharmacy locations and partner with clinical staff to deliver best‑in‑class patient care.

Responsibilities include coordinating day‑to‑day operations, staff coverage, data reporting, SOP development, and regulatory compliance with agencies such as Joint Commission and FDA. Ten or more years in pharmacy and a PA technician license are required.

Qualifications

• CPhT – Certified Pharmacy Technician (Required)
• Registered Technician (PA State Board of Pharmacy) (Required)
• ASHP Certificate (Required)
• H.S. Diploma/GED (Required)
• 10+ years of relevant pharmacy experience (Required)
• Associate or bachelor’s degree is preferred

Responsibilities

• Optimize and maintain operations across pharmacy areas to achieve best‑in‑class pharmacy metrics
• Maintain relationships with physicians, nurses, clinical pharmacists, and other key stakeholders
• Ensure compliance with regulatory requirements
• Coordinate day‑to‑day operations and staffing cross coverage
• Coordinate data reporting to Pharmacy Managers across key metrics
• Communicate and coordinate the completion of daily activities to achieve daily operational objectives
• Develop, support, and adhere to SOPs while striving for process improvement
• Reconcile completed and pending work in order to escalate situations as they occur

Education

H.S. Diploma/GED

10+ years of relevant pharmacy experience

Associate or bachelor's degree preferred

Job description

Overview

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Summary

The Pharmacy Department processes millions of orders per year across multiple service lines and sites of care across UPHS. The Senior Operations Administrator will be primarily responsible for managing operations for assigned health system pharmacy locations. This includes partnering with pharmacy/hospital personnel, pharmacy leadership, or designees to maintain best‑in‑class pharmacy care to patients of Penn Medicine. The Senior Operations Administrator will coordinate all aspects of pharmacy operations, manage relationships with clinics, physicians, nurses, and clinical pharmacist specialists to achieve best outcomes for patients, support process improvements and strategic initiatives related to operational efficiency, partner with the Pharmacy Department Senior Management to monitor performance across key performance metrics, assist in strategic planning within the department, contribute to hiring, training, and onboarding of staff, and design processes and workflows that support ongoing regulatory compliance with multiple agencies including the Joint Commission, Utilization Review Accreditation Commission, Department of Health, Food and Drug Administration, Board of Pharmacy, and United States Pharmacopeia.

Responsibilities

• Optimize and maintain operations across pharmacy areas to achieve best‑in‑class pharmacy metrics
• Maintain relationships with physicians, nurses, clinical pharmacists, and other key stakeholders
• Ensure compliance with regulatory requirements
• Coordinate day‑to‑day operations and staffing cross coverage
• Coordinate data reporting to Pharmacy Managers across key metrics
• Communicate and coordinate the completion of daily activities to achieve daily operational objectives
• Develop, support, and adhere to SOPs while striving for process improvement
• Reconcile completed and pending work in order to escalate situations as they occur

Credentials

• CPhT – Certified Pharmacy Technician (Required)
• Registered Technician (PA State Board of Pharmacy) (Required)
• ASHP Certificate (Required)

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• 10+ years of relevant pharmacy experience (Required)
• Associate or bachelor's degree is preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Equal Opportunity Employment

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.