Sr. Network Enginner

North Star Staffing Solutions; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology staffing firm based in Denver is seeking a qualified candidate for a technical support role. The ideal individual will have at least 5 years of industry experience and a Bachelor's degree, with strong knowledge of Cisco and Juniper network devices. Responsibilities include providing ongoing support, troubleshooting issues, and implementing network solutions for clients. The role involves working independently and engaging directly with clients. Cisco certifications are strongly preferred and healthcare industry experience is a plus.

Qualifications

• Minimum 5 years of consulting/industry experience.
• Knowledge of Cisco router/switches and implementations.
• Active CCNA certification and working towards CCNP.

Responsibilities

• Assist with implementing network infrastructure solutions.
• Provide ongoing technical service and support.
• Troubleshoot and resolve escalations/issues.

Skills

Customer service orientation

Troubleshooting

Technical documentation

Problem solving

Communication skills

Education

Bachelor's degree

Tools

Cisco routers

Juniper network devices

SonicWALL

Job description

As one of the most experienced staffing firms in Denver, Colorado, North Star Staffing Solutions prides itself on exceptional services and relationships that we have built over the years. Our dedication to satisfying our clients’ needs is driven by a passionate team of dedicated staff with over 10 years of experience. We have continued to provide the recruiting and staffing expertise our clients expect and they have acknowledged time and again that our services are integral to their success. Our mission is to bring great people and great organizations together. This is the foundation that has made us who we are today. We understand the changing dynamics of today’s workplaces and the landscape of the economy. This is what puts us one step ahead when it comes to selecting the right fit for your organization.

Job Description

The qualified candidate should possess and be able to complete the following:

• Understand and assist with implementing the network infrastructure solutions designed by the Architects and Senior Consultants
• Provide onsite and ongoing technical service and support during and after project rollout
• Troubleshoot, triage, and resolve escalations/issues
• Support existing and new deployments
• Demonstrate strong support and customer service orientation
• Deliver technology solutions for clients on time and on budget
• Gain in-depth understanding of client’s business processes, gather data requirements, and work with the Senior Consultants and Architects to develop technology solution to solve the business issues
• Develop and maintain system documentation
• Look for opportunities to improve the client’s productivity and efficiencies through technology
• Ask questions and seek to develop a deeper understanding of the client’s business and how IT can be used to assist the achievement their business strategy and goals
• Document internal processes and procedures related to duties and responsibilities
• Other responsibilities as assigned
• Ability to work independently and can remain calm under pressure
• Excellent verbal and written communication skills
• Comfort interfacing with clients on a regular basis
• Enjoys problem solving and
• Results oriented

Qualifications

Minimum Requirements and Qualifications:

• Minimum 5 years of consulting/industry experience with a Bachelors degree
• Knowledge of Cisco router/switches and implementations
• Active CCNA (Cisco Certified Network Associate), Active/current or working towards Cisco CCNP certifications
• Knowledge of routers, gateways, switches, and Wan protocols
• Experience with Juniper network devices, administration and integration with alternative solutions
• Ability to travel, have routine multi-day onsite assignments and work long hours when needed

Ideal Requirements and Qualifications:

• Experience with alternative firewall solutions such as SonicWALL
• Experience with Juniper network devices, administration and integration with alternative solutions
• Knowledge of routers, gateways, switches, and WAN protocols
• Working knowledge of Cisco wireless: autonomous and lightweight Access points, Wireless LAN Controllers

Experience with:

• Checkpoint firewalls
• Nexus
• Juniper routing and switches
• Cisco Call Manager

Additional Information

Cisco certifications strongly preferred.

Healthcare industry experience is a plus