Sr. Mortgage Loan Processor

Radiant Credit Union; Gainesville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

PTO accrual

Education reimbursement

Job summary

Radiant Credit Union in Gainesville, FL seeks a Sr. Mortgage Loan Processor to contribute to a stable and growth-oriented career. You will process, close, and fund mortgage loans while ensuring exceptional service and care in line with our community-oriented values.

The ideal candidate will have 5-8 years of related experience, strong communication skills, and advanced knowledge of Microsoft Word and Excel. Join us to make a meaningful impact in our community with this on-site role.

Qualifications

• 5-8 years of experience in a similar role.
• Strong communication and interpersonal skills are essential.
• Advanced knowledge of Microsoft Excel and Word required.

Responsibilities

• Process inbound and outbound real estate loan-related communications.
• Verify and input application information into mortgage software.
• Review loan files to ensure accuracy.
• Communicate with all parties for a smooth closing process.

Skills

Communication skills

Time management

Interpersonal Skills

Microsoft Excel

Microsoft Word

Mortgage loan experience

Education

Two-year college degree or equivalent training

Tools

Mortgage software

Calculator

Job description

At Radiant Credit Union, we’re a team that thrives on building brighter futures for all through strong financial foundations. We’re looking for genuine, motivated individuals who enjoy connecting with people to join us in delivering exceptional service. If you're seeking a stable, growth-oriented career where work makes an impact, we’d love to meet you!

Our Culture

We believe everyone who works with us at Radiant should have the power to shine.

Our culture is built on connection, care, and community impact. We’re passionate about creating brighter futures by investing in the places we live, work, and play – and that starts with our people. Integrity guides everything we do, and our people are empowered to explore new ideas, grow with purpose, and help shape meaningful experiences for our members. We celebrate the unique light each person brings and foster a welcoming, inclusive environment where everyone feels valued.

For all in our community, we go the extra mile to create moments that feel personal and thoughtful, because our members and teammates deserve nothing less than exceptional care and service.

To us, taking care of our team includes professional, financial, and personal wellness. Our comprehensive benefits package includes health, dental, and vision insurance, along with access to telemedicine. We offer a generous PTO accrual, eleven and a half paid holidays (bank holidays!), and programs like our Employee Assistance Program, gym reimbursement, and education reimbursement to make sure our people are taking time to rest, stay active, and grow.

A team of employees who are appreciated and supported is a team that creates the best member experience, so we're committed to setting the standard for how people should be treated.

Who We Are

For more than 50 years we've been a place where community is created and strengthened. We've built our foundation on being a place that builds brighter futures for all.

Be part of our team, start your Radiant journey today.

Position: Sr. Mortgage Loan Processor

Location: Gainesville, FL

Remote Status: On-Site

Job Id: 285-2026

# of Openings: 1

Role: To process, close and fund mortgage loan applications.

Essential Functions & Responsibilities

• Process a large volume of both inbound and outbound real estate loan related phone calls, text messages, emails, and chats from both internal and external members daily.
• Communicate effectively with borrowers and mortgage loan originators regarding any missing or delayed documentation required for loan approval or clear to close.
• Verify, compile, and input/update application information into the appropriate mortgage software.
• Review real estate loan files to verify that all data and documents are complete, accurate, and meet all established standards.
• Prepare disclosures within the required time frames to meet regulatory standards.
• Gather and process all loan documentation required and ensure compliance with policy, regulatory, and loan terms.
• Place orders with outside vendors for title work, appraisals, flood certification, insurance, and any other related items required for the loan to meet underwriting conditions.
• Perform necessary follow up on any items required for the loan in a timely manner to ensure target closing dates are achieved.
• Submit conditions to underwriting to obtain clear to close.
• Inform supervisor or Mortgage Loan Originator of any discrepancies on any loan documentation provided or ordered.
• Effectively monitor pipeline report for all loans assigned to the queue to ensure timely forward progress and achievement of target closing date.
• Coordinate and schedule closings with all required parties (Borrowers, Mortgage Originators, and Outside vendors).
• Communicate effectively with borrowers, mortgage loan originators, and outside vendors to ensure a best-in-class closing experience.
• Generate and coordinate delivery of all closing documentation to appropriate parties.
• Book and fund closed real estate loans in the appropriate system.
• Ensure all required payoff checks are generated and mailed.
• Review closed real estate loan documentation for accuracy and upload to appropriate system.
• Assign closed real estate files to Post Closing/Servicing.
• Perform other related duties as assigned.

Knowledge and Skills

• Experience: Five to eight years of similar or related experience.
• Education: 1) A two‑year college degree, 2) completion of a specialized certification or licensing, 3) completion of specialized training courses conducted by vendors, or 4) job‑specific skills acquired through an apprenticeship program.
• Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first‑level conflict resolution, building relationships, and soliciting cooperation. Discussions require a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Other Skills: Mortgage loan or related experience required. Must have good communication skills, ten key calculator, typewriter and keyboard skills.
• Technical Skills: Advanced working knowledge of Microsoft Excel and Word.
• Time management and organization skills are critical.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to use hands and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Work Environment: Traditional office setting.