Sr Microsoft Cloud Engineer

Ingram Micro, Inc.; Field (KY); Remote; USD 110,000 - 160,000; Full time

Job summary

Ingram Micro, Inc. is seeking a Senior MS Cloud Engineer to lead planning, implementation, and delivery of Microsoft Azure and M365 projects. You will work directly with clients and partners, guiding engineering teams while ensuring security, quality, and on-time delivery.

The role requires deep hands-on expertise, strong communication, and the ability to manage scope, milestones, and technical documentation in a dynamic SMB-focused environment.

Qualifications

• 5+ years of experience in Microsoft cloud engineering, systems engineering, or similar roles.
• Experience delivering Microsoft cloud projects for SMBs through MSPs or IT consultancies.
• Hands-on experience with Azure, M365, SharePoint, and Teams.

Responsibilities

• Lead planning, implementation, testing, and delivery of Azure and Microsoft 365 cloud projects.
• Configure, deploy, and troubleshoot Azure, SharePoint, Teams, Intune, Defender, and Entra ID solutions.
• Implement Purview, Sentinel, Copilot features, and GitHub Copilot per customer needs.
• Gather requirements, define scope, manage milestones, and coordinate deliverables.
• Develop and maintain SOWs, project plans, runbooks, deployment guides, and technical docs.
• Provide hands-on engineering support and resolve complex issues throughout the project lifecycle.
• Collaborate with architects, project managers, engineers, MSP partners, and customers for successful delivery.
• Apply Microsoft security, governance, compliance, and operational best practices.
• Deliver right-sized solutions aligned with SMB budgets, staffing, and business needs.
• Contribute to engineering standards and continuous improvement.

Skills

Azure

M365

Cloud projects

Leadership

Client-facing

Education

Bachelor’s degree in Computer Science or related field

Tools

Azure DevOps

PowerShell

Job description

Senior MS Cloud Engineer – Microsoft Azure & M365 (Remote)

About the Role

A Senior Cloud Engineer leads the planning, execution, and delivery of Microsoft cloud solutions across Azure, M365, and related technologies for small and mid-sized businesses. Our practice delivers these engagements on behalf of MSP and reseller partners, often white label, while the partner keeps the customer relationship. This role combines deep technical engineering expertise with strong project leadership, ensuring cloud initiatives are delivered on time, within scope, and aligned with customer and business objectives. The Senior Cloud Engineer work directly with clients and partners, manage technical workstreams, guide engineering teams, and ensure that deployed solutions meet quality, security, and operational standards.

Key Responsibilities

• Lead the planning, implementation, testing, and delivery of Microsoft Azure and Microsoft 365 cloud projects.
• Configure, deploy, and troubleshoot Azure, SharePoint, Teams, Intune, Microsoft Defender, and Microsoft Entra ID solutions.
• Implement Microsoft Purview, Microsoft Sentinel, Microsoft 365 Copilot, Copilot Studio agents, and GitHub Copilot based on customer needs.
• Gather requirements, define technical scope, manage milestones, and coordinate project deliverables.
• Develop and maintain Statements of Work (SOWs), project plans, runbooks, deployment guides, and technical documentation.
• Provide hands-on engineering support and resolve complex technical issues throughout the project lifecycle.
• Collaborate with architects, project managers, engineers, MSP partners, and customers to ensure successful delivery.
• Apply Microsoft security, governance, compliance, and operational best practices.
• Deliver right-sized solutions that align with SMB budgets, staffing, and business requirements.
• Contribute to engineering standards, technical best practices, and continuous improvement initiatives.

Required Skills & Qualifications

• 5+ years of experience as a Microsoft Cloud Engineer, Systems Engineer, Cloud Project Engineer, or in a related technical role.
• Required MSP or IT consulting experience delivering Microsoft cloud projects across multiple customer environments.
• Proven success delivering cloud projects for small and mid-sized businesses within defined scope, timelines, and budgets.
• Strong hands-on experience with Microsoft Azure, Microsoft 365, SharePoint, and Microsoft Teams.
• Experience with Microsoft Entra ID, Intune, Microsoft Defender, identity management, and cloud security.
• Experience with cloud project planning, requirements gathering, technical implementation, testing, and operational handoff.
• Ability to create and execute Statements of Work (SOWs), project plans, runbooks, and technical documentation.
• Strong troubleshooting, problem-solving, project coordination, and risk management skills.
• Excellent written and verbal communication skills, including customer-facing technical discussions and stakeholder updates.
• Ability to work independently and collaborate effectively with distributed engineering and project teams.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

Preferred Skills & Qualifications

• Hands-on experience configuring Microsoft Purview, including data loss prevention (DLP), sensitivity labels, retention policies, and eDiscovery.
• Experience deploying Microsoft Sentinel, including data connectors, analytics rules, and automation.
• Experience implementing Microsoft 365 Copilot and developing AI agents using Copilot Studio.
• Experience deploying and configuring GitHub and GitHub Copilot for customer organizations.
• Knowledge of the Microsoft Cloud Adoption Framework, cloud governance, and hybrid cloud architecture.
• Familiarity with Agile and Waterfall project delivery methodologies.
• Experience supporting compliance requirements such as HIPAA and CMMC.
• Microsoft Azure or Microsoft 365 certifications, such as Azure Administrator Associate (AZ-104), Azure Solutions Architect Expert (AZ-305), or Microsoft 365 Administrator Expert (MS-102).·

What Success Looks Like

• Microsoft cloud projects delivered on time, within scope, and aligned with customer requirements.
• Secure, supportable, and cost-effective solutions tailored to SMB environments.
• High-quality technical documentation and smooth operational transitions.
• Strong customer and partner relationships built through reliable technical delivery.
• Continuous improvement in cloud engineering standards, security, and delivery quality.

Why Join Ingram Micro?

Help small and mid-sized businesses modernize their cloud environments through innovative Microsoft technologies. At Ingram Micro, you’ll combine hands-on engineering, project leadership, and emerging AI capabilities to deliver meaningful customer outcomes while expanding your cloud expertise.