Sr Mgr, Research Communications & Knowledge Translation

9025 CVS Shared Services Resources LLC; Wellesley (MA); On-site; USD 90,000 - 199,000; Full time

Job summary

CVS Health is seeking a Senior Manager for Research Communications and Knowledge Translation to lead translation of research findings into clear, accessible communications for internal and external audiences. This role partners with executive leadership and cross-functional teams to shape storytelling across publications, white papers, and digital content.

You will establish editorial standards, manage multiple projects in a matrixed environment, and oversee a research website and multichannel

Qualifications

• Bachelor’s degree or higher in science communication, health communication, public health, life sciences, journalism, or related field.
• 5+ years related work experience.
• Experience translating complex clinical, public health, or healthcare research for executive, professional, and general audiences.
• Experience developing scientific and evidence-based communications across multiple formats, including reports, briefs, presentations, web content, and publication-support materials.
• Advanced writing, editing, and message-development skills, with the ability to maintain scientific accuracy and avoid overstatement.
• Demonstrated graphic design and information-design capability using PowerPoint, Adobe Creative Cloud, Figma, Canva, or comparable tools.
• Experience coordinating website content development, publishing workflows, content maintenance, accessibility, and digital governance with technical and communications partners.
• Ability to manage multiple time-sensitive deliverables, structured reviews, and competing stakeholder feedback across a matrixed enterprise.
• Strong collaboration, consultation, project management, attention to detail, and verbal communication skills.
• Regular and reliable attendance.
• Additional responsibilities as directed by the supervisor or manager.

Responsibilities

• Lead knowledge-translation and communication strategy for the CED research portfolio, including audience identification, message development, channel selection, and dissemination planning.
• Develop, edit, and package research deliverables, including evidence briefs, white papers, executive summaries, presentations, posters, visual abstracts, infographics, and publication-support materials.
• Execute graphic design and data-visualization to create consistent, accessible, and brand-aligned research communications.
• Lead development, content governance, and ongoing maintenance of a research-specific website and broader digital presence in partnership with Communications, Digital, Brand, Legal, Privacy, and technology stakeholders.
• Establish templates, editorial standards, content workflows, quality-control processes, content calendars, and performance measures for research communications and dissemination.
• Manage concurrent projects, timelines, stakeholder reviews, risks, documentation, and additional responsibilities assigned by the supervisor or manager.

Skills

Writing

Editing

Communication

Project management

Collaboration

Attention to detail

Verbal communication

Education

Bachelor’s degree or higher in science communication or related field

Master’s degree preferred

Tools

PowerPoint

Adobe Creative Cloud

Figma

Canva

Content Management Systems

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

At CVS Health, we are transforming healthcare through data-informed insights, evidence generation, and innovative care delivery models. The Senior Manager, Research Communications and Knowledge Translation will lead the translation of research findings into clear, accurate, accessible, and visually compelling communications for internal and external audiences. This role operates at a strategic, enterprise level and works directly with the Executive Director of Clinical Evidence Development (CED) in the Data Strategy and Clinical Intelligence Office. Clinical Evidence Development (CED) provides enterprise-wide strategy, consulting, governance, and oversight for clinical and scientific research and associated deliverables, including scientific consultation, methodological review, publication governance, and external dissemination support to deliver cross-enterprise evidence-generation, thought leadership, and go-to-market efforts. This role will partner with researchers, clinicians, analytics teams, business leaders, and communications colleagues to develop and execute communication strategies across peer-reviewed publications, white papers, evidence briefs, presentations, executive materials, digital content, and other research deliverables. The role will establish consistent approaches for research storytelling, visual design, knowledge translation, and multichannel dissemination while helping develop and maintain a research-specific website and digital presence. The successful candidate will preserve scientific accuracy and appropriate interpretation while making complex evidence understandable and actionable for priority audiences.

Primary Job Duties & Responsibilities

• Lead knowledge-translation and communication strategy for the CED research portfolio, including audience identification, message development, channel selection, and dissemination planning.
• Develop, edit, and package research deliverables, including evidence briefs, white papers, executive summaries, presentations, posters, visual abstracts, infographics, and publication-support materials.
• Execute graphic design and data-visualization to create consistent, accessible, and brand-aligned research communications.
• Lead development, content governance, and ongoing maintenance of a research-specific website and broader digital presence in partnership with Communications, Digital, Brand, Legal, Privacy, and technology stakeholders.
• Establish templates, editorial standards, content workflows, quality-control processes, content calendars, and performance measures for research communications and dissemination.
• Manage concurrent projects, timelines, stakeholder reviews, risks, documentation, and additional responsibilities assigned by the supervisor or manager.

Required Qualifications

• Bachelor’s degree or higher in science communication, health communication, public health, life sciences, journalism, communications, graphic design, digital media, or a related field.
• 5+ years related work experience.
• Progressive experience translating complex clinical, scientific, public health, or healthcare research for executive, professional, and general audiences.
• Demonstrated experience developing scientific and evidence-based communications across multiple formats, including reports, briefs, presentations, web content, and publication-support materials.
• Advanced writing, editing, and message-development skills, with the ability to maintain scientific accuracy, appropriately qualify findings, and avoid overstatement.
• Demonstrated graphic design and information-design capability using PowerPoint, Adobe Creative Cloud, Figma, Canva, or comparable tools.
• Experience coordinating website content development, publishing workflows, content maintenance, accessibility, and digital governance with technical and communications partners.
• Ability to manage multiple time-sensitive deliverables, structured reviews, and competing stakeholder feedback across a matrixed enterprise.
• Strong collaboration, consultation, project management, attention to detail, and verbal communication skills.
• Regular and reliable attendance.
• Additional responsibilities as directed by the supervisor or manager.

Preferred Qualifications

• Master’s degree in science communication, public health, health services research, communications, design, or a related field.
• 8-10 years related work experience.
• Experience in a payer, provider, life sciences, healthcare technology, academic, or research organization.
• Experience with real-world evidence, health economics and outcomes research, epidemiology, or health services research communications.
• Portfolio demonstrating scientific storytelling, visual abstracts, infographics, executive communications, and web or digital content.
• Knowledge of digital accessibility, plain-language principles, content management systems, search optimization, and digital performance analytics.
• Experience partnering with Brand, Corporate Communications, Legal, Privacy, and external agencies or vendors.
• Demonstrated record of authorship on peer-reviewed publications, abstracts, whitepapers, or other scientific communications utilizing real-world data.

Education

Education Bachelor's degree required, Master's degree preferred

Pay Range

Pay Range The typical pay range for this role is: $90,480.00 - $199,144.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Closing Date

We anticipate the application window for this opening will close on: 11/27/2026

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.