Sr Mgr Quality Assurance

Johnson and Johnson; Jacksonville (FL); On-site; USD 122,000 - 213,000; Full time

Benefits offered by this job

Retirement plan

Long-term incentive program

Job summary

Johnson & Johnson Surgical Vision in Jacksonville, FL, seeks a senior Quality leader to direct the Quality Operations organization, ensuring compliance with quality requirements and regulatory agencies while sustaining supply to customers. You will define short and long-term site strategies and lead cross-functional teams.

You will oversee Quality Systems, host third-party audits, report to executives, and drive improvements across QA, GMP, and regulatory processes.

Qualifications

• Bachelor's Degree - Science/Engineering. MBA preferred.
• 15 years in Medical Devices or Pharmaceutical sector with 7+ years of management and 5+ years in Quality.
• FDA/Notified Body experience; regulatory submissions, inspections, audits.

Responsibilities

• Serve as Quality Systems Management Representative for Jacksonville IOL site.
• Oversee day-to-day quality activities; decisions on non-conforming materials and quality events.
• Develop site quality strategy with Supply Chain and Franchise QA; align with global goals.
• Host third-party audits and participate in executive reviews and quality boards.
• Report to Executive Management on QMS effectiveness and improvements.
• Ensure awareness of regulatory and QMS requirements throughout the organization.
• Document processes for QMS; lead initiatives to improve performance.
• Coach and develop staff; manage performance and budget; build capabilities.

Skills

GMP

ISO 9001

Quality Auditing

QMS

SOP

Regulatory

Six Sigma

SPC

Leadership

Mentorship

Education

Bachelor's in Science/Engineering

MBA

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Assurance

Job Category:

Professional

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

Job Position Summary

Directs the Jacksonville - FL, Johnson and Johnson Surgical Vision Quality Operations organization, ensuring compliance with quality requirements, continuous supply to customers, compliance and regulatory agencies requirements, among others. Responsible for taking a leadership role in defining short and long-term strategies for the Jacksonville facility.

Has direct accountability through direct reports, over inspection and release of incoming raw materials, in-process and final Quality inspection and testing. Directs the Quality Engineering team and Quality Systems site execution. Engages and collaborates with Franchise Quality teams as well as cross functional Supply Chain functions including Operations, Makes Engineering, Production Planning and Logistics and Product management to assure a horizontal approach to resources management and prioritization.

Duties & Responsibilities

1. 1. Serves as local Quality Systems Management Representative for the Jacksonville IOL site.
2. 2. Operates tactically within the operations environment to ensure practical and timely provision of Quality decision making. Oversees management of the day-to-day quality activities related to the Jacksonville site. Makes decisions on non-conforming material, as required by the Quality System procedures. Evaluates and communicates quality events for elevation to Risk Management Board and/or Quality Board as per applicable procedures.
3. 3. Develops the site operational Quality strategy as a business partner to Supply Chain Operations and Franchise QA functions to optimize the performance of operations, compliance, and quality systems as well as influence the global integration and alignment of goals across the organization.
4. 4. Serves as Host for 3rd party audits; participates and presents in Quality and Compliance Executive Reviews, Management Reviews, Quality Boards and others as requested/required.
5. 5. Reports to Executive Management on the effectiveness of the Quality Management System and any need for improvement.
6. 6. Ensure the promotion of awareness of applicable regulatory requirements and Quality Management Systems requirements throughout the organization.
7. 7. Ensures that processes needed for the Quality Management System are documented.
8. 8. Evaluates Jacksonville's Quality Operations capabilities, identify gaps, and recommends issue resolution to Executive Management. Develops and leads innovative initiatives to improve business performance to support visionary changes.
9. 9. Provides coaching and staff development, manage performance, succession planning, and departmental budget. Is accountable for organizational capabilities to meet current and future business needs.
10. 10. Serves as a technical expert for functional area, with conceptual knowledge of all quality functions and business areas.
11. 11. Serves as Subject Matter Expert (SME) for execution of Quality Systems in Jacksonville during inspection readiness activities. Supports the preparation of any communications with FDA related to any follow-ups of inspections carried out at the Jacksonville site.
12. 12. Directly supports the design and deployment of Quality Systems improvements, standards and policies at site level.
13. 13. Observes all Company's Environmental, Safety, and Industrial Hygiene policies and regulations.

Experience & Education

• Bachelor's Degree - Science/Engineering. MBA preferred.
• 15 years of experience in the Medical Devices or Pharmaceutical sector, with a minimum of 7 years of managerial experience and 5 years in Quality.
• Experience with FDA/Notified Body agencies. Regulatory experience, including US Class III (PMA) and US Class II regulations, supporting timely and compliant regulatory submissions, inspections and audits.

Required Knowledge, Skills, Abilities, Certifications/Licenses and Affiliations

• Thorough knowledge of 21 CFR 820.
• Demonstrated success in the design and deployment of innovative quality systems.
• Ability to influence at senior levels and across functions building strong networks internally and externally. Experience delivering results through influence in a highly matrix environment.
• Strong experience and proven record motivating, leading and developing staff, in a highly changing environment.
• Comprehensive understanding of principles and concepts of Process Excellence, Statistical Process Control and Applied Statistics. Six Sigma.

Location & Travel Requirements

Location: JJSV Jacksonville FL

Travel:20%

Required Skills:

Business Alignment, Collaboration, Compliance Management, Fact-Based Decision Making, Good Manufacturing Practices (GMP), ISO 9001, Mentorship, Organizing, Quality Auditing, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Regulatory Environment, Standard Operating Procedure (SOP), Tactical Thinking, Technical Credibility

Preferred Skills:

Business Alignment, Collaboration, Compliance Management, Fact-Based Decision Making, Good Manufacturing Practices (GMP), ISO 9001, Mentorship, Organizing, Quality Auditing, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Quality Validation, Regulatory Environment, Standard Operating Procedure (SOP), Tactical Thinking, Technical Credibility

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company's long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits