Sr Mgr QRC

Hershey Company; Hershey (PA); On-site; USD 124,000 - 155,000; Full time

Benefits offered by this job

Health & Wellbeing

401(k) with company match

Paid time off

Career development

Job summary

The Hershey Company is seeking a seasoned quality leader to oversee the Salty Snacks network, ensuring food safety, regulatory compliance, and robust quality systems across plants and distribution. You will guide capital and process initiatives, drive risk assessment, and mentor a high-performing team to sustain excellence in product quality.

You will lead quality integration for innovation and commercialization, align with regulatory standards, and establish readiness for audits and launches,

Qualifications

• Minimum 7 years of manufacturing experience in a high-speed automated consumer goods environment (food industry preferred).
• Minimum 5 years of progressive responsibility in Quality Assurance with leadership experience and direct reports preferred.
• Knowledge of FSMA, HACCP, and USDA regulatory compliance.

Responsibilities

• Provide quality and regulatory leadership across the Salty Snacks network by executing the Salty Quality strategy and ensuring PEP program compliance.
• Lead quality integration for innovation, commercialization, productivity, and capital initiatives by defining quality requirements and risk assessment.
• Establish quality systems including food safety plans, HACCP, audit readiness, CAPA governance, validation/verification, and startup approval processes for new projects.
• Build organizational capability by leading and developing a high-performing team of quality professionals.
• Drive enterprise quality performance through data by defining KPIs, identifying risks, and leading cross-functional initiatives.

Skills

Quality leadership

Regulatory compliance

Food safety

People management

Education

Bachelor's degree in science

SQF certification

PCQI certification

HACCP certification

Six Sigma certification

Job description

Note: If you apply for a role at Hershey through our career's website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Location: Hershey, PA

Travel: 40%-60%

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

How will you fit in the big picture?

This position has direct reports and is responsible for the execution of the company's Product Excellence Program within The Hershey Company facilities-internal plants, coman, copack and distribution network for the Salty Network in US and Canada. This position is responsible for food safety, food quality and regulatory aspects within this scope. The position leads a team that supports capital projects, innovation projects, capacity projects, continuous improvement projects, program execution, and daily operations. This position works with many functions across the company.

What will you do?

• Provide quality and regulatory leadership across the Salty Snacks network by executing the Salty Quality strategy, ensuring PEP program compliance, and making risk-based decision that ensures compliance, protects consumers, and advances business objectives.
• Lead quality integration for innovation, commercialization, productivity, and capital initiatives by defining quality requirements, driving risk assessment and mitigation activities, ensuring effective application of food safety and quality design principles, and enabling successful launch and scale-up of new products, processes, and technologies
• Lead team to establish quality systems including food safety plans, HACCP, audit readiness, CAPA governance, validation and verification programs, quality design reviews, and startup approval processes for all new innovation, capacity lines, etc.
• Build organizational capability by leading and developing a high-performing team of quality professionals.
• Drive enterprise quality performance through data and insights by defining key performance indicators, identifying emerging risks and improvement opportunities, prioritizing resources, and leading cross-functional initiatives
• 8 current internal Salty manufacturing plants, will be responsible for Lesser Evil post integration and any new mfg sites as part of Salty network strategy
• Primary escalation contact for all Salty coman and copack network and partnership with CMG GMA sites who are mfg/packing Salty products.
• Quality responsibility across 4 Salty DCs.

Minimum Requirements

Experience:

• Minimum 7 years of manufacturing experience in a high-speed automated Consumer Goods environment required (food industry preferred)
• Minimum 5 years of experience with progressive responsibility in Quality Assurance required. 5 years of leadership/management experience with direct reports desired.
• Knowledge of Food Safety Modernization Act, HACCP, and/or UDSA regulatory compliance required.

Education:

• Bachelors degree required, sci based field preferred. Certifications in SQF, PCQI, HACCP required.
• Certification in Six Sigma desirable.

Benefits & Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

The anticipated base salary range for this role is $124,320 to $155,400per year. The actual base salary offered will depend on a variety of jobrelated factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performancebased incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial wellbeing (as applicable). Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial wellbeing by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email.To request an accommodation via phone, please call [phone] and leave a voicemail with your contact information. You may also email a request for accommodation to [e-mail]. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

Nearest Major Market: Harrisburg