Sr Mgr QA Manufacturing

Hershey Company; Edgerton (KS); On-site; USD 136,000 - 170,000; Full time

Benefits offered by this job

Health & Wellbeing

Financial Security

Time Off & Flexibility

Growth & Development

Job summary

The Hershey Company is seeking a Sr Mgr QA Manufacturing to lead multi-site quality and food safety programs and drive continuous improvements across our Kansas Hub. You will guide testing capability, risk management, and incident response while partnering with Operations, R&D, and senior leaders to protect consumers and brand integrity.

This senior role requires 7+ years in quality assurance or manufacturing, a Bachelor’s degree in a related field, and preferred certifications (SQF, PCQI,

Qualifications

• Bachelor's degree in Food Science, Food Engineering, Biology, Management Science, or related field preferred.
• 7+ years of relevant experience in quality assurance, food safety, or manufacturing.
• Experience with regulatory compliance, HACCP or preventive controls, microbiological and analytical testing, sanitation, incident management, and multi-site or business-unit programs.

Responsibilities

• Lead the design, governance, and rollout of multi-site quality and food safety initiatives with clear objectives and implementation plans.
• Set direction for analytical and microbiological testing capabilities, identify gaps, and prioritize improvements with key partners.
• Lead complex risk assessments and HACCP or preventive control reviews for new technologies, products, processes, and network changes.
• Provide technical leadership for significant food safety or quality incidents, including investigation strategy and corrective actions.
• Use insights to recommend improvements to standards, governance, and resource allocation.
• Ensure regulatory compliance and act as liaison during inspections and external interactions.
• Build capability across site Quality, Microbiology, and Sanitation teams through coaching and collaboration.

Education

Bachelor's degree

SQF Practitioner

Preventive Controls Qualified Individual

HACCP

Six Sigma

Job description

Select how often (in days) to receive an alert:

Note:If you apply for a role at Hershey through our career's website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Sr Mgr QA Manufacturing

Requisition Number: 130982

Why Hershey

At The Hershey Company, we make more moments of goodness through some of the world's most iconic brands, including Hershey's, Reese's, Kit Kat®, Jolly Rancher, Twizzlers, Dot's Pretzels, Lesser Evil and more. Our team supports a global portfolio of over 90 brands, creating opportunities to shape strategies and drive impact across a breadth of businesses that few companies can offer. While many organizations focus on a handful of brands, Hershey provides exposure to a diverse portfolio of category-leading brands enjoyed by consumers around the world. What truly sets us apart is our legacy. Inspired by Milton Hershey's belief that business should create opportunity for others, we have been making a positive impact for more than a century through our commitment to communities, philanthropy, and our longstanding partnership with Milton Hershey School. When you join Hershey, you become part of a company where purpose, growth, and making a difference are woven into how we do business every day.

How will you fit in the big picture?

As Sr Mgr QA Manufacturing for the Kansas Hub, you will provide strategic and technical leadership for food quality and safety across multiple manufacturing sites. You will strengthen testing, preventive controls, risk management, and continuous improvement while partnering with Operations, R&D, laboratories, and senior leaders to protect consumers, our brands, and long-term business performance.

What will you do?

Lead the design, governance, and rollout of multi-site quality and food safety initiatives, with clear objectives, success measures, and implementation plans.

Set direction for analytical and microbiological testing capabilities, identifying gaps in methods, technology, or capacity and prioritizing improvements with key partners.

Lead complex risk assessments and HACCP or preventive control reviews for new technologies, products, processes, and network changes.

Provide technical leadership for significant food safety or quality incidents, including investigation strategy, root-cause analysis, corrective and preventive actions, and effectiveness verification.

Use quality, testing, incident, and process-performance insights to recommend improvements to standards, systems, governance, and resource allocation.

Ensure compliance with applicable regulatory requirements, Good Manufacturing Practices, corporate programs, and GFSI/SQF expectations; serve as a key liaison during inspections and external interactions.

Build capability across site Quality, Microbiology, and Sanitation teams through coaching, training, technical direction, and cross-functional collaboration.

Education: Bachelor's degree required; Food Science, Food Engineering, Biology, Management Science, or a related field preferred. SQF Practitioner, Preventive Controls Qualified Individual, HACCP, and Six Sigma certifications are preferred.

Experience: 7+ years of relevant experience in quality assurance, food safety, or manufacturing, including progressive leadership responsibility in a high-speed consumer goods environment. Experience with regulatory compliance, HACCP or preventive controls, microbiological and analytical testing, sanitation, incident management, and multi-site or business-unit programs is required.

Benefits and Perks

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health begin on Day 1.
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
• Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

#IND
#LI-CE1

Job Overview

This role serves as an advanced Food Quality & Safety SME with broad impact across multiple sites or a business unit, providing technical leadership to strategic initiatives and advising senior leaders on functional area systemic risks and opportunities. Individuals oversee large-scale QA and food safety programs, including strategic testing capabilities, risk management frameworks, and major continuous improvement efforts. They provide technical direction to junior SMEs and project teams and represent the function in cross-functional and, where appropriate, external forums. Working with limited direction, they address complex, multi-factor issues and develop strategic recommendations that shape system design and resource allocation. Their work enhances multi-site or business unit capability, reduces significant quality and food safety risks, and supports long-term brand protection.

Accountabilities

1. Lead Cross Divisional or Multi-Site Food Quality and Safety Initiatives Leads the design, governance, and rollout of large-scale QA and food safety initiatives across multiple sites or a business unit. Defines objectives, scope, and success measures for these initiatives and aligns stakeholders around implementation plans. Monitors execution and performance and recommends adjustments to ensure intended outcomes are achieved.
2. Oversee Strategic Analytical and Microbiological Testing Capabilities Sets direction for complex analytical and microbiological testing programs that support enterprise risk management, regulatory compliance, and innovation. Evaluates current capabilities against emerging hazards and regulatory expectations and identifies gaps in methods, technologies, or capacity. Partners with laboratory, R and D, and operations leadership to prioritize and implement investments or changes to testing strategies.
3. Drive Complex Risk Management and Preventive Control Strategy Leads major risk assessments and high-level HACCP or preventive control reviews for new technologies, product platforms, or network changes. Uses enterprise-level data on testing, incidents, and process performance to evaluate systemic risks. Recommends strategic improvements to control frameworks, standards, and governance processes to reduce risk and support long-term resilience.
4. Direct High-Visibility Incident Investigations and Cross-site Corrective Actions Provides technical leadership for significant or cross-site food safety and quality incidents, guiding investigation approach, data collection, and root-cause analysis. Integrates findings across sites or functions and develops corrective and preventive actions that address systemic contributors. Presents results and recommendations to senior leaders, secures alignment on actions, and oversees follow-up verification to confirm risk reduction.
5. Provide Technical Leadership, Reporting, and External Representation for Quality and Food Safety Consolidates quality and food safety performance insights at an enterprise or business-unit level and communicates trends and implications to senior leadership. Uses these insights to influence priorities, resource allocation, and strategy for quality and food safety systems. Where appropriate, represents the organization in interactions with external stakeholders such as regulators, industry groups, or external laboratories to align on standards and share learnings.

7+ years

The anticipated base salary range for this role is $136,000 to $170,000 per year. The actual base salary offered will depend on a variety of job-related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance-based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well-being (as applicable). Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial well-being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email. To request an accommodation via phone, please call [phone] and leave a voicemail with your contact information. You may also email a request for accommodation to [e-mail]. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.