Sr Mgr, Professional Education and Training

Edwards Lifesciences Gruppe; United States; Remote; USD 139,000 - 196,000; Full time

Job summary

Edwards Lifesciences in California is seeking a Sr. Manager, Professional Education to develop and execute education programs for the IHFM business unit. You will lead a cross-functional team and engage with KOLs to align messages with regulatory guidelines.

This role requires a Bachelor’s degree and 10 years of experience in sales/marketing/healthcare, with up to 50% travel. The company offers competitive compensation and benefits.

Qualifications

• Bachelor’s Degree required in related field.
• 10 years in sales/marketing/healthcare or equivalent work experience; Master’s degree with 8 years preferred.
• Travel: 50%

Responsibilities

• Develop overarching education strategy for IHFM programs and vendors.
• Identify, engage, and influence KOLs to shape program messages.
• Create and manage training documents and tools from planning to execution.
• Develop strategy for launches and training programs to optimize outcomes.
• Manage vendor relationships and oversee contracts.
• Measure tool and program effectiveness via surveys and feedback.
• Ensure alignment with guidelines and regional practices.
• Incidental duties as needed.

Skills

Project management

Vendor management

Stakeholder influence

KOL engagement

Microsoft Office

Communication skills

Cross-functional collaboration

Education

Bachelor’s Degree

Master’s Degree

Tools

Microsoft Office

Job description

Sr. Manager, Professional Education

Innovation starts from the heart. At Edwards, we put patients first. We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical innovations for structural heart disease.

Many structural heart patients suffer from heart failure with limited options. Our Implantable Heart Failure Management (IHFM) team is at the forefront of addressing these unmet patient needs through pioneering technology that enables early, targeted therapeutic intervention. Our innovative solutions are not just transforming patient care but also creating a unique and exciting environment for our team members. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Position Summary:

Develop Professional Education programs and strategies for the IHFM business unit.

How you will make an impact:

• Develop overarching training strategy and methodology for multiple programs including selecting and qualifying vendors, key project targeting and development management, delivery of core curricula, strategy to obtain KOL input and key clinical assessments, development of substantiation targets and oversee approval of materials

• Identify, engage independently, and influence KOLs to develop strategically aligned messages on EW programs

• Create and manage all product and/or program related training documents and educational tools from program planning to execution

• Develop the strategy for the effective launch, management and execution of existing and new programs, related trainings and projects intended to maximize product/procedural outcomes

• Develop and own tactics (e.g., virtual symposiums, digital content) for large scale programs that support the strategy and access new training methodologies as incorporated into product launches as appropriate

• Manage relationships with multiple vendors

• Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, clinical field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions

• Maintain awareness and alignment with existing guidelines and regional practices and ensure training content aligns

• Other incidental duties

What you will need (required):

• Bachelor’s Degree in related field

• Minimum 10 years of experience in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria Required or
  Master’s Degree or equivalent in related field, 8 years experience of work experience in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria Preferred

• Travel: 50%

What else we look for (preferred):

• Proven successful organizational and project management skills

• Proven expertise in Microsoft Office Suite

• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

• Recognized as an expert in own area with specialized depth within the organization

• Expert understanding of related aspects of marketing concepts and principles

• Expert knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning

• Expert knowledge and understanding expertise in event management strategies: speaker management, content development, attendee/invite strategies

• Expert knowledge of regulatory and AdvaMed requirements

• Demonstrated ability to develop professional education relationships with teams in all regions and drive alignment in training and objectives in product use criteria

• Ability to interact professionally with all organizational levels and proactively elevate issues to appropriate levels of management in the organization

• Ability to manage competing priorities in a fast-paced environment

• Must be able to work effectively across multiple areas with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management

• Must be able influence and guide stakeholders

• Consult in project setting within specific marketing area

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $139,000 to $196,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.