Sr Mgr, HR Business Partner-1

9025 CVS Shared Services Resources LLC; Rogers (AR); On-site; USD 83,000 - 183,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

CVS Health is seeking a Senior Manager, HR Business Partner to serve as a strategic partner within Aetna Service Operations. You will translate business priorities into people strategies that boost performance, engagement, and effectiveness, while partnering with HR teams to manage workforce planning, organizational design, and change initiatives.

You’ll guide leaders on workforce planning, succession, coaching, and colleague engagement, ensuring alignment with CVS Health values and policies in

Qualifications

• 7+ years of progressive HR experience including meaningful HR business partner experience.
• Experience in complex, matrixed, and fast-paced environments.
• Ability to influence leaders and provide strategic HR consultation.
• Experience with organizational design, talent planning, performance management, and change management.
• Strong business acumen and ability to connect people strategy to business outcomes.
• Excellent communication, judgment, and relationship-building skills.
• Ability to analyze data and use insights to inform recommendations and decisions.

Responsibilities

• Partner with leaders across Aetna Service Operations to translate priorities into people strategies that support goals.
• Provide consultation and coaching on organizational effectiveness, team structure, talent planning, succession, and change management.
• Support talent processes including performance management, development planning, engagement actions, and workforce planning.
• Translate workforce data and trends into actionable recommendations for leaders and stakeholders.
• Collaborate with Centers of Excellence and cross-functional teams to deliver scalable people solutions.

Skills

HR business partner

Organizational design

Talent planning

Performance management

Change management

Data analysis

Communication skills

Influence & consulting

Education

Bachelor's degree

Advanced degree or HR certification

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Title

Senior Manager, HR Business Partner

Position Summary

The Senior Manager, HR Business Partner serves as a strategic partner to leaders across the Aetna Service Operations organization, helping translate business priorities into people strategies that drive performance, engagement, organizational effectiveness, and talent outcomes. This role partners closely with leaders and cross-functional HR teams to support workforce planning, organizational design, talent management, change leadership, colleague engagement, and performance management. The role requires a strong balance of strategic thinking and practical execution, with the ability to advise leaders in a fast-paced, matrixed environment while ensuring alignment with enterprise priorities, values, and people practices.

Key Responsibilities

• Partner with leaders across Aetna Service Operations to understand business priorities and develop people strategies that support operational goals
• Provide consultation and coaching to leaders on organizational effectiveness, team structure, talent planning, succession planning, and change management
• Support talent processes including performance management, development planning, engagement actions, and workforce planning
• Use workforce data and trends to identify opportunities, risks, and priorities, and translate insights into actionable recommendations
• Partner with HR Centers of Excellence and other cross-functional teams to deliver scalable people solutions aligned to business needs
• Guide leaders through colleague-related matters with sound judgment, consistency, and alignment to company policies and practices
• Support organizational change efforts by helping leaders assess impact, communicate effectively, and drive adoption
• Strengthen leadership capability by coaching leaders on feedback, accountability, development, and team effectiveness
• Help create an inclusive, high-performing culture aligned with CVS Health Values
• Drive follow-through on key HR and business initiatives while managing multiple priorities across the client group

Required Qualifications

• 7+ years of progressive HR experience, including meaningful HR business partner experience
• Experience supporting leaders in complex, matrixed, and fast-paced environments
• Demonstrated ability to influence leaders and provide strategic HR consultation
• Experience with organizational design, talent planning, performance management, and change management
• Strong business acumen and ability to connect people strategy to business outcomes
• Strong communication, judgment, and relationship-building skills
• Ability to analyze data and use insights to inform recommendations and decisions
• Ability to manage multiple priorities and work effectively across stakeholders

Preferred Qualifications

• Experience supporting operational and front-line production teams
• Experience in a large, complex healthcare or regulated environment
• Experience partnering with senior leaders on workforce and organizational priorities
• Bachelor’s degree required
• Advanced degree and/or HR certification preferred

Pay Range

The typical pay range for this role is: $82,940.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Window

We anticipate the application window for this opening will close on: 10/10/2026

Equal Opportunity / Eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, they make us the #1 Top Workplace in the area.