Sr Media Systems Engineer

Disney; Los Angeles (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Disney is seeking a Sr. Media Systems Engineer in Los Angeles, onsite four days per week in Hollywood.

This role focuses on acquiring, producing, and distributing media content, spanning hardware and software systems, including SDI, IP 2110, and cloud platforms. The engineer works within a tiered sustainment model, handling complex issues and contributing to design/build projects for Disney's media infrastructure.

Qualifications

• Experience with media acquisition, production, and distribution systems.
• Knowledge of SDI and IP-based video workflows is preferred.
• Ability to troubleshoot complex media delivery environments across hardware and software.

Responsibilities

• Respond to and resolve issues affecting acquisition, production, and content distribution across multiple networks and systems.
• Utilize system health and performance monitoring software; patch, update, and repair as needed.
• Analyze and troubleshoot streaming signals in SDI and IP workflows and cloud platforms.
• Analyze and troubleshoot cloud platforms as necessary.
• Perform upgrades to system hardware and software under supervision.

Skills

System troubleshooting

Streaming analysis

Networking knowledge

Cloud platforms

Tools

SDI

IP 2110

Playout tech

Production control rooms

Remote production

Cloud compute

Job description

Job Posting Title: Sr Media Systems Engineer

Req ID: 10160079

This position must sit onsite four (4) days a week in one of our technology office in Hollywood, CA

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally.

The team marries technology with creativity to build world‑class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you'd love working here:

• Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News...and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally.
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams.

Job Summary:

Disney Media Systems Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency.

Disney Media Systems Engineers often find themselves at the crossroads between hardware and software-based technology and must possess a comprehensive theoretical and practical understanding of the technology that powers the generation, monetization, and distribution of all forms of consumer‑facing linear and digital video/audio content. Responsibility includes numerous systems such as Playout Technology, Studios, Production Control Rooms, Remote Production, Post‑Production, Contribution/Distribution Systems, Networking, Cloud Compute, Production Software and Virtual Environment and more.

The Sr. Media Systems Engineer is, simply put, is an expert engineer in the acquisition, production, and distribution of media content. They are well‑versed in multiple technical standards and have hands‑on experience in both the sustainment and design/build of production systems.

The Sr. Media Systems Engineers are part of a tiered sustainment model where incidents are escalated from a shared operations team (tier 1) to the Media Engineer II's (tier 2) and beyond. They are able to tackle the most complicated technical issues, often spanning media software, networking and hardware troubleshooting with little assistance from senior engineers. The Sr. Media Systems Engineer, while primarily focused on sustainment and incremental advancement of technology, will work on design/build projects that advance our overall business.

Responsibilities and Duties of the Role:

• Respond to and resolve issues that affect acquisition, production, and content distribution across multiple DEEPT networks including system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities necessary to solve routine, specialized, and complex problems.
• Utilize system health and performance monitoring software and platforms; troubleshoot and participate in repairing system problems and failures, participates in maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services
• Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments.
• Analyze and troubleshoot cloud platforms as necessary.
• Performs upgrades to system hardware and software workflows under the supervision of a m