Sr. Marketing Automation Technology Manager, ASCS, Amazon Supply Chain Services

Amazon Inc.; Factoria (WA); On-site; USD 143,000 - 193,000; Full time

Job summary

Amazon is seeking a Sr. Marketing Automation Technology Manager within ASCS to lead the strategy and integration of our marketing automation ecosystem for Amazon Supply Chain Services.

You will shape customer engagement through lead scoring, lifecycle marketing, and cross-functional collaboration with Marketing, BI, and Creative teams. This role emphasizes data analytics, vendor management, and deploying advanced MarTech like Pardot, Marketo, and Salesforce to drive scalable growth and

Qualifications

• 6+ years of professional non-internship marketing experience.
• 8+ years of Marketo/Pardot/other marketing automation platform experience.
• Experience using data and metrics to drive improvements.
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables).
• Experience using SQL or other analytical tools for data analysis.
• Experience with customer segmentation, profiling, and targeting.
• Experience using Agentic AI in Marketing Operations.

Responsibilities

• Own and optimize martech ecosystem, including architecture, integration management, and performance monitoring.
• Drive strategic marketing automation initiatives while maintaining tactical excellence in day-to-day operations.
• Design and implement sophisticated lead scoring models and lifecycle marketing programs.
• Leverage AI and agentic automation to improve internal marketer efficiency and accelerate campaign execution.
• Manage critical integrations between Pardot, Marketo, Salesforce, and other marketing technology tools.
• Lead the evaluation, integration, and optimization of additional MarTech tools.
• Develop and maintain comprehensive process documentation and SOPs.
• Partner cross-functionally with Marketing, Business Intelligence, and Creative teams.
• Create and execute the product roadmap for marketing technology capabilities.

Tools

Pardot

Marketo

Salesforce

6Sense

Job description

Sr. Marketing Automation Technology Manager, ASCS, Amazon Supply Chain Services

Job ID: 10587496 | Amazon.com Services LLC

Are you interested in building the future of e-commerce delivery? Do you want to be a part of team establishing the next big B2B initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business to solve some of the biggest logistical opportunities facing not just Amazon, but the entire transportation industry. We are building a Marketing Operations Center of Excellence to serve Amazon Supply Chain Services two high-growth externalized transportation businesses. As a foundational member of this team, we're seeking an experienced Marketing Technology leader to drive the strategy and execution of our marketing automation ecosystem. This role will shape our customer engagement strategy through sophisticated marketing automation, lead scoring, and lifecycle marketing initiatives. The position ensures our tech stack meets marketing team and stakeholder needs while providing valuable insights into performance and user behavior. Success requires strong technical expertise, data analytics, and project management skills, with proven ability to collaborate cross-functionally on project delivery, vendor management, and analytics integration. This role will directly influence the growth and efficiency of our marketing operations, driving innovation in how we engage with prospects and customers through marketing technology.

As a leader on the team, you:

• Demonstrated ability to influence without direct authority
• Excellence in strategic thinking and operational execution
• Strong analytical and problem-solving skills
• Superior communication and presentation abilities
• Proven ability to translate complex technical concepts for various audiences
• Track record of customer obsession and data-driven decision making

Key job responsibilities

• Own and optimize martech ecosystem, including architecture, integration management, and performance monitoring
• Drive strategic marketing automation initiatives while maintaining tactical excellence in day-to-day operations -
• Design and implement sophisticated lead scoring models and lifecycle marketing programs
• Leverage AI and agentic automation to improve internal marketer efficiency, accelerate campaign execution, and reduce manual operational overhead.
• Manage critical integrations between Pardot, Marketo, Salesforce, and other marketing technology tools -
• Lead the evaluation, integration, and optimization of additional MarTech tools (e.g., 6Sense) -
• Develop and maintain comprehensive process documentation and SOPs -
• Partner cross-functionally with Marketing, Business Intelligence, and Creative teams to drive customer-obsessed solutions
• Create and execute the product roadmap for marketing technology capabilities

Basic Qualifications

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• 8+ years of Marketo/Pardot/other marketing automation platform experience

Preferred Qualifications

• Experience using any of SQL or other analytical tools for conducting data analysis
• Experience with customer segmentation, profiling, and targeting
• Experience using Agentic AI in Marketing Operations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 142,800.00 - 193,200.00 USD annually