Sr Manufacturing Support Specialist

Socket.dev; Colonial Heights (VA); On-site; USD 87,000 - 108,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability

Long-Term Disability

401(k) match

FSAs/HSAs

EAP

Educational Assistance

Parental Leave

Paid Time Off

12 Paid Holidays

Job summary

Solstice Advanced Materials is hiring a Senior Manufacturing Support Specialist to provide functional expertise in SAP master data and manufacturing processes across Colonial Heights and distribution centers. You will partner with Manufacturing, Supply Planning, Purchasing, Finance, Quality, and IT to ensure data accuracy and uninterrupted operations of a 24/7 manufacturing network.

The role emphasizes data integrity, MES support, and continuous improvement.

Qualifications

• Bachelor’s degree in supply chain, business, IS, engineering, or related field.
• 5+ years supporting manufacturing, supply chain, ERP, or business systems in manufacturing.
• Strong SAP manufacturing, inventory, purchasing, and supply chain process experience.
• Experience managing complex master data structures (materials, BOMs, recipes, production versions).
• Analytical, problem-solving, independent, and able to work with minimal supervision.
• Excellent verbal and written communication and time management.

Responsibilities

• Lead SAP manufacturing and master data support for Colonial Heights and sites.
• Provide first-line support for production, inventory, purchasing, and finance processes.
• Own SAP, MES, and other manufacturing applications to ensure 24/7 operations.
• Resolve outages and data issues to minimize disruption.
• Maintain SAP master data (materials, BOMs, recipes, production versions).
• Support month-end/year-end and financial reporting through data integrity.
• Lead system enhancements, testing, and project implementations.
• Drive data quality and process improvements.

Skills

SAP manufacturing

Master data management

Inventory management

Data analysis

Problem solving

Cross-functional collaboration

Communication skills

Education

Bachelor’s degree in supply chain, Business, Information Systems, Engineering

Tools

MES

ERP systems

Bill of Materials management

Job description

As a Senior Manufacturing Support Specialist, you will provide functional expertise and business process support for manufacturing, supply chain, and financial operations across the Spectra® business within Solstice Advanced Materials. As a member of the Supply Planning organization, you will serve as the primary subject matter expert for SAP master data, manufacturing business processes, and business-critical applications that support operations across Colonial Heights, multiple toller sites, and distribution centers.

This role partners closely with Manufacturing, Supply Planning, Purchasing, Finance, Quality, and Information Technology to ensure accurate system data, reliable business processes, and uninterrupted support of a 24/7 manufacturing operation. The Senior Manufacturing Support Specialist plays a critical role in maintaining the systems and processes that enable production, inventory management, product movement, and business reporting throughout the Spectra® manufacturing network.

Core challenges include maintaining master data integrity, supporting critical manufacturing and supply chain applications, resolving system and transactional issues that could impact operations, and driving continuous improvement initiatives that enhance operational efficiency, data quality, and business performance.

KEY RESPONSIBILITIES:

• Serve as the lead SAP manufacturing and master data specialist supporting operations across Colonial Heights, multiple toller sites, and distribution centers.
• Provide first-line support and troubleshooting for production, purchasing, inventory, shipping, and finance-related business processes.
• Serve as business owner for SAP, Manufacturing Execution Systems (MES), and other business-critical manufacturing applications, ensuring system reliability and uninterrupted support of a 24/7 manufacturing operation.
• Respond to and resolve application outages, interface failures, and critical system issues in a timely manner to minimize operational disruption and maintain manufacturing continuity.
• Maintain SAP master data including material masters, bills of materials, recipes, production versions, and purchasing records to ensure data accuracy and operational effectiveness.
• Support month-end, year-end, and Annual Operating Plan (AOP) activities by maintaining system data integrity and executing critical manufacturing and inventory transactions that support financial reporting requirements.
• Monitor and resolve inventory discrepancies, transactional exceptions, production posting issues, and system integration errors across manufacturing and supply chain processes.
• Lead system enhancements, upgrades, testing activities, and implementation projects in partnership with Information Technology and business stakeholders.
• Analyze operational and business data to identify opportunities to improve efficiency, data quality, and overall business performance.
• Develop and maintain procedures, training materials, and system documentation while providing guidance and support to business users across the organization.
• Lead continuous improvement initiatives that enhance system performance, business processes, and operational effectiveness across the Spectra® business.
• Provide off-hours support for critical manufacturing and business systems as required to support continuous operations.

Responsibilities

• Lead and manage a team of specialists to provide manufacturing support for projects
• Collaborate with crossfunctional teams to develop and execute project plans
• Provide technical expertise and guidance to the team in solving complex manufacturing problems
• Ensure adherence to quality standards and regulatory requirements
• Drive continuous improvement initiatives to enhance manufacturing processes and efficiency

Qualifications

YOU MUST HAVE:

• Bachelor’s degree in supply chain, Business, Information Systems, Engineering, or a related discipline.
• 5+ years of experience supporting manufacturing, supply chain, ERP, or business systems within a manufacturing environment.
• Demonstrated strong experience with SAP manufacturing, inventory management, purchasing, and supply chain processes.
• Experience maintaining and managing complex master data structures, including material masters, bills of materials, recipes, and production versions.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.
• Demonstrated ability to work independently and make sound business decisions with minimal supervision.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities and competing deadlines.

WE VALUE:

• Experience supporting Manufacturing Execution Systems (MES) and integrated manufacturing applications.
• Experience supporting finance-related processes, including inventory reconciliation, month-end close activities, and variance analysis.
• Knowledge of manufacturing, supply chain, procurement, warehouse operations, and distribution processes.
• Experience leading business system implementations, upgrades, and continuous improvement initiatives.
• Advanced proficiency with Microsoft Excel, Microsoft Access, Power BI, and related reporting tools.
• Experience in chemical, polymer, fiber, or advanced materials manufacturing environments.
• Knowledge of master data governance and data quality management practices.
• Lean, Six Sigma, or continuous improvement experience.
• Strong interpersonal skills with the ability to work effectively across all levels of the organization.
• Ability to influence others and drive sustainable solutions without direct authority.

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

COMPENSATION

The annual base salary range for this position is $86,703K - $108,378K. Please note that this salary information serves as a general guideline. Solstice Advanced Materials considers various factors when extending an offer, including but not limited to the scope and responsibilities or the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

BENEFITS OF WORKING FOR SOLSTICE ADVANCED MATERIALS

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Solstice Advanced Materials employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit Advanced Materials

Solstice Advanced Materials is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity:

About Solstice Advanced Materials

Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials.