Sr Manager - WasteX

conserviceinternal; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) with employer match

Job summary

Conservice invites an experienced Sr. Manager to lead the WasteX program, directing people, processes, and strategic operations for our premier clients.

You will build an accountable team culture, mentor leaders, and scale infrastructure to fuel rapid growth while ensuring compliance, data integrity, and exceptional customer service.

The role offers flexible remote/hybrid options and occasional travel for leadership meetings as needed.

Qualifications

• Bachelor’s degree in a related field required; MBA or advanced degree preferred.
• 5–7 years of progressive leadership experience managing multi-tiered teams.
• Experience in complex logistics, risk mitigation, and cross-functional optimization.
• Working knowledge of waste and sustainability operations.

Responsibilities

• Oversee and elevate a multi-tiered team structure for WasteX.
• Drive end-to-end operational workflows with high accuracy and client satisfaction.
• Coach and mentor team members into future leadership roles.
• Act as senior client-facing escalation point and advisor for strategic accounts.
• Collaborate with Directors, SVPs, and HR to lead department initiatives.
• Architect and audit scalable SOPs and automated tools for workflows.

Skills

Leadership experience

Process mastery

Analytical skills

Communication skills

Project management

Data management

Education

Bachelor’s degree in a related field

MBA or advanced degree

Tools

Project management tools

Data management software

Job description

Sr. Manager - WasteX

Job Description

About Conservice:

Conservice has been changing the utility management game for over years, working hard to serve more than 4.5 million locations including multifamily communities, commercial properties, single-family homes, student housing, and more. In 2021, we added Sustainability services to our toolbelt and are proud to offer the most intelligent, comprehensive, and intuitive platform for ESG (Environmental, Social, Governance) management. We can now help our clients develop and implement Sustainability initiatives that attract and retain capital, accelerate sustainable, responsible growth, and mitigate enterprise risk in addition to utility management.

Position Overview

The Sr. Manager - WasteX is a critical leadership role responsible for directing the people, processes, and strategic operations of our high-performing WasteX program. This elite leader will oversee an expanded organizational structure, driving high caliber customer service, compliance, data integrity, and operational excellence for our premier clients.

As a master of people and process optimization, you will ensure the flawless execution of the WasteX Pillars while maintaining top tier customer relationships. Beyond process management, your primary passion will be investing in people—building a unified, accountable team culture, mentoring emerging leaders, and establishing scalable infrastructure to support Conservice’s and WasteX’s rapid growth.

Key Responsibilities

• Executive People Leadership: Directly oversee and elevate a multi-tiered team structure, expanding with the growth of a dynamic program.
• Process & Logistics Optimization: Drive elite execution of the end-to-end operational workflows for WasteX, ensuring 100% accuracy and satisfaction.
• Strategic Team Development: Champion a culture of high performance; design, implement, and monitor robust professional growth and performance development plans to coach and mentor team members into future leadership roles.
• High-Stakes Client & Stakeholder Management: Serve as the senior client-facing escalation point and trusted advisor for strategic accounts, aligning WasteX initiatives with high-level client goals.
• Cross-Functional Collaboration: Collaborate closely with Directors, Senior Vice Presidents, and HR partners to spearhead department-wide initiatives and optimize workforce planning.
• Scalable Architecture & SOPs: Architect, implement, and continuously audit scalable best practices, Standard Operating Procedures (SOPs), and automated tools to streamline complex workflows and improve data transparency.
• Risk Mitigation & Milestone Oversight: Proactively monitor critical paths for major compliance milestones, deploying rapid-response strategies to mitigate risks, bottlenecks, or delays before they impact clients.

Employment Type

• Full-time, exempt (salaried) position
• This position can be 100% remote, in-office, or hybrid, depending on the applicant's preference
• Travel may be required occasionally for leadership meetings and as needed for high-level client requests
• This position is not eligible for H1B or other work visa sponsorships

Conservice Benefits

• Medical, dental, and vision insurance
• Paid time off and Holiday pay
• 401(k) retirement plan with employer matching

Requirements

Education & Experience

• Education: Bachelor’s degree in a related field (Environmental Studies, Business Operations, Engineering, Logistics, or equivalent) required; MBA or advanced degree highly preferred.
• Leadership Experience: Minimum of 5–7 years of progressive leadership experience, with a proven track record of managing multi-tiered teams (including managing other managers/team leads). Military leadership experience is a significant plus.
• Process Mastery: Demonstrated expertise in complex logistics, project management, and cross-functional process optimization with a strict eye for risk mitigation.
• Industry Knowledge: Working knowledge of waste and sustainability operations.
• Technical & Analytical Skills: Advanced analytical and communication skills, with a high proficiency in project management tools and data management software.

Requirements

Education & Experience

• Education: Bachelor’s degree in a related field (Environmental Studies, Business Operations, Engineering, Logistics, or equivalent) required; MBA or advanced degree highly preferred.
• Leadership Experience: Minimum of 5–7 years of progressive leadership experience, with a proven track record of managing multi-tiered teams (including managing other managers/team leads). Military leadership experience is a significant plus.
• Process Mastery: Demonstrated expertise in complex logistics, project management, and cross-functional process optimization with a strict eye for risk mitigation.
• Industry Knowledge: Working knowledge of waste and sustainability operations.
• Technical & Analytical Skills: Advanced analytical and communication skills, with a high proficiency in project management tools and data management software.