Sr Manager, Visual Merchandising Strategy

tmobile; Bellevue (WA); On-site; USD 114,000 - 206,000; Full time

Job summary

T-Mobile is seeking a Senior Visual Merchandising Leader to develop and execute retail merchandising strategies across the footprint, aligning merchandising, marketing, operations, and field teams to ensure visual standards and compelling in-store experiences.

You will analyze customer insights, drive KPIs, coaching, and oversee rollout, with cross-functional partnerships and a focus on brand consistency and sales performance.

Qualifications

• Bachelor's Degree and 7 years of related work experience.
• OR a combination of education and experience deemed equivalent (Required).
• Acceptable areas of study include Marketing, Advertising or related field (Preferred).
• 7-10 years Experience in Creative, Execution or Production Team management, Operations, Marketing or Advertising field. (Preferred).
• 4-7 years Experience in Retail, US Wireless, Consumer Electronics or Technology. (Preferred).

Responsibilities

• Develop long-term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives.
• Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives.
• Analyze customer insights, identify experience opportunities, and enhance in-store engagement and conversion.
• Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs.
• Coach direct reports, build organizational capability, succession planning, and performance management.
• Oversee rollout execution, field communications, compliance reviews, and continuous process improvement.

Skills

Agency Management

Brand Management

Budget Management

Coaching

Communication

Cross-Functional Project Management

Give Feedback

Inventory Management

People Management

Project Management

Strategic Thinking

Visual Merchandising

Education

Bachelor's Degree in Marketing/Advertising/Related Field

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role is responsible for developing and executing retail visual merchandising strategies that drive customer engagement, sales performance, brand consistency, and operational excellence across the retail footprint. This leader serves as the bridge between merchandising, marketing, operations, and field teams to ensure visual standards, promotional initiatives, and customer experience strategies are effectively translated into scalable in-store execution.

The role combines strategic planning, visual merchandising leadership, project management, and cross-functional partnership to create compelling retail environments that enhance the customer journey while supporting business objectives

Job Responsibilities

• Develop long-term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives
• Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives
• Analyze customer insights, identify experience opportunities, and enhance in-store engagement and conversion
• Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs.
• Coach direct reports, build organizational capability, succession planning, and performance management
• Oversee rollout execution, field communications, compliance reviews, and continuous process improvement.

Education and Work Experience

• Bachelor's Degree and 7 years of related work experience
• OR a combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Marketing, Advertising or related field (Preferred)
• 7-10 years Experience in Creative, Execution or Production Team management, Operations, Marketing or Advertising field. (Preferred)
• 4-7 years Experience in Retail, US Wireless, Consumer Electronics or Technology. (Preferred)

Knowledge, Skills and Abilities

• Agency Management (Required)
• Brand Management (Required)
• Budget Management (Required)
• Coaching (Required)
• Communication (Required)
• Cross-Functional Project Management (Required)
• Give Feedback (Required)
• Inventory Management (Required)
• People Management (Required)
• Project Management (Required)
• Strategic Thinking (Required)
• Visual Merchandising (Required)

Travel

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity

$137,040 - $247,080

National Base Pay Range

$114,200 - $205,900

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity

Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ357096¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental a

At least 18 years of age

Legally authorized to work in the United States