Sr Manager, Training

Paychex; City of Rochester (NY); On-site; USD 105,000 - 164,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Adoption assistance

Virtual wellness classes

Paid time off

Job summary

Paychex is seeking a seasoned Training and Development leader to oversee the delivery of classroom and field-based training for all company products and systems. You will work with executive leadership to assess needs and develop programs that drive business outcomes.

You will manage a team of trainers and designers, ensure program quality within budgets, and explore innovative learning methods to enhance retention and performance across business units.

Qualifications

• Bachelor's degree required.
• At least 5 years of management experience.
• At least 10 years of training experience.

Responsibilities

• Direct outputs of Training and Development Center staff and contractors.
• Develop, manage, and direct all training programs for products, systems, and corporate training.
• Recruit and interview new training managers in collaboration with leadership.
• Coach and develop other training managers.
• Ensure program quality within budget constraints.
• Review budgets and re-plan to meet company expectations.
• Identify training needs with senior/executive management.
• Evaluate and implement training solutions and external resources.
• Oversee design of new training programs.
• Research learning methods to improve retention of knowledge and skills.
• Support process improvement and productivity gains across units.

Skills

Management experience

Training experience

Education

Bachelor's Degree

Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

In concert with Vice President of Organizational Development and the Director of Training and Development, manages the timely and effective delivery of all classroom and field-based training for all company products, systems, sales, operations, and corporate training. Responsible for needs assessment, development, and enhancement of new and existing training programs that consistently meet the goals of the organization.

Responsibilities

• Works, in conjunction with Training Center Director to direct the outputs of Training and Development Center employees including trainers, instructional and/or web designers, project managers, publishers, and administrative support.
• Manages, develops, and directs all staff involved in the delivery of all company product, systems, sales, operations, and corporate training.
• Works in conjunction with the Director of Training and Development to recruit and interview new training managers.
• Actively contributes to the coaching and development of other training managers.
• Manages the quality of the programs and products produced for training within the budget framework.
• Works with the Director of Training and Development to review and evaluate initial budget plans from all training functional areas, compare to expectations, and re-develop overall operating budget plans to meet company expectations.
• Proactively meets with Senior and Executive Management to determine training needs for all business units.
• Provides leadership in the evaluation of alternative development and training solutions, including evaluation of external resources, internal program development, and program implementation.
• Consults and oversees the design of new training programs.
• Researches learning and development methods that lead to greater effectiveness and retention in employees’ knowledge, skills, and abilities.
• Provides support to business unit managers attempting to lead process improvement and productivity gains in their areas of responsibility.
• Facilitates organizational effectiveness strategies that improve business performance, organizational systems, and staff relationships within and across business units.
• Maintain contacts with other companies, training organizations, college/school systems, and associations for the purpose of keeping abreast of new training developments and courses.

Qualifications

• Bachelor's Degree - Required
• 5 years of experience in management experience.
• 10+ years of experience in Training experience.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $104,500-$164,100 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.