Sr. Manager, Technical Delivery

Snowflake; Chicago (IL); On-site; USD 177,000 - 232,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid holidays

Paid time off

Parental leave

Employee assistance program

Job summary

Snowflake seeks a Sr. Manager, Technical Delivery to lead the Professional Services team and guide AI/GenAI migrations on the Snowflake platform. You will mentor a growing team, shape delivery methodologies, and partner with customers and SI partners to realize business outcomes.

You will design and oversee complex engagements, advise executives, and drive successful production deployments while collaborating with Sales, Engineering, and Product teams across customer accounts.

Qualifications

• Minimum 10 years of experience with customers in pre-sales or post-sales technical roles.
• Minimum 5 years of people management experience with mentoring and coaching teams.
• Minimum 5 years selling professional services and scoping large projects with SOI.
• Proven experience guiding enterprise customers on data strategies for GenAI engagements.
• Extensive hands-on experience with SQL and data processing technologies.

Responsibilities

• Lead, develop, and mentor a team of Solutions Architects and Consultants.
• Oversee design, implementation, and deployment of AI/GenAI solutions on Snowflake.
• Drive project scoping, pricing services, and creation of statements of work.
• Collaborate with Product, Engineering, and Marketing to improve offerings.
• Present methodologies and capabilities to internal and external stakeholders.

Skills

Leadership

Delivery management

GenAI strategy

SQL analytics

Mentoring

Public speaking

Education

University degree in CS/Engineering/Math or related

Tools

SQL

ETL tools

Informatica/DataStage/Talend/Matillion

Job description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Snowflake is transforming the future of data and we are looking for a dynamic Sr. Manager, Technical Delivery to lead our Snowflake Professional Services team. As strategic experts in implementing the Snowflake platform, we engage with customers to optimize, accelerate, and drive meaningful business outcomes through cutting-edge technology solutions including Artificial Intelligence (AI) and Generative AI (GenAI).

As a Delivery Manager, you will lead teams executing complex migrations from legacy systems to the Snowflake platform. Your role will involve close collaboration with customers and system integrators to understand requirements, design robust migration strategies, oversee seamless transitions, and act as a strategic advisor to your customers. Your leadership will ensure that Snowflake is positioned as the premier solution in data warehousing and analytics, influencing both technical and executive stakeholders.

AS A DELIVERY MANAGER AT SNOWFLAKE, YOU WILL:

• Lead, develop, and mentor a team of Solutions Architects and Consultants, who serve as our Snowflake implementation, optimization, development and delivery experts
• Play an active role in sourcing and screening potential candidates and managing the interview process
• Be a technical expert on all aspects of Snowflake
• Provide delivery quality oversight and guidance for Snowflake engagements by ensuring adherence to technical and delivery best practices
• Oversee the successful design, implementation, and deployment of complex AI and Generative AI (GenAI) solutions leveraging the Snowflake platform
• Work with Professional Services Practice Directors and Sales Account Team on sales pursuits. Lead project scoping, performing code assessments, pricing services, creating statements of work, and providing strategic guidance on productionalizing AI and GenAI use cases
• Develop methodologies to improve our services delivery
• Provide guidance on how to resolve customer-specific technical challenges
• Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing
• Present our methodologies, capabilities to both internal teams, external partners and customers

OUR IDEAL DELIVERY MANAGER WILL HAVE:

• Minimum 10 years of experience working with customers in a pre-sales or post-sales technical role
• Minimum 5 years of people management experience; experience mentoring, coaching and developing teams
• Minimum 5 years of experience in selling professional services; scoping large projects, writing statements of work
• Proven experience guiding enterprise customers on data strategies for building, deploying, and operationalizing GenAI engagements
• Extensive knowledge of and experience with large-scale database technology (e.g. Oracle, Teradata, Netezza, Greenplum, etc.)
• Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase)
• Familiarity and experience with common data integration and data transformation tools (e.g. Informatica, DataStage, Talend, Matillion)
• Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau)
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience
• Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools
• Ability to mentor and guide technical professionals deploying rapidly evolving features without full grasp of the technical details.
• Strong skills in databases, data warehouses, and data processing
• Extensive hands-on expertise with SQL and SQL analytics
• Experience and track record of success selling data and/or analytics software to enterprise customers; includes proven skills identifying key stakeholders, winning value propositions, and compelling events
• Scripting experience with Python, Ruby, Perl, Bash
• Ability and flexibility to travel to work with customers on-site up to 25% of the time

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

The following represents the expected range of compensation for this role:

• The estimated base salary range for this role is $177,000 - $232,000.
• Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

• medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• flexible spending & health savings account
• at least 12 paid holidays
• paid time off
• parental leave
• employee assistance program
• and other company benefits

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