Sr. Manager, Systems and Processes

TE Connectivity Ltd.; City of Rochester (NY); Hybrid; USD 156,000 - 234,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock purchase plan

Job summary

TE Connectivity seeks a Sr. Manager, Systems & Processes to lead PMO governance, design scalable operating models, and drive cross-functional improvements across planning, data, automation, and reporting.

The role combines strategy with hands-on implementation and requires partnering with enterprise PMOs to harmonize capabilities. Remote to hybrid in the Rochester, NY area, with frequent travel to support engineering, manufacturing, and leadership teams.

Qualifications

• 15+ years of experience in PMO leadership, Program Management, Business Operations, process engineering, systems implementation, or execution enablement.
• Experience in hardware, optics, semiconductor, electronics, manufacturing, or another complex technical environment.
• Experience with NPI, equipment development, industrialization, factory launch, or high-volume manufacturing.
• Proven experience building or improving operating models, processes, workflows, governance, and execution mechanisms across functions.
• Experience implementing or improving systems and tools that support program or business execution.
• Strong systems thinking and ability to translate ambiguous problems into scalable solutions.
• Demonstrated ability to influence across functions and lead organizational change.
• Experience building and developing teams.
• Strong written, verbal, facilitation, and executive communication skills.

Responsibilities

• Define and improve end-to-end operating models across product, equipment, manufacturing, and factory programs.
• Establish scalable workflows, governance, decision forums, operating cadences, handoffs, and escalation paths.
• Clarify roles, ownership, decision rights, dependencies, and interfaces across teams.
• Standardize core Program Management practices across planning, milestones, schedules, risks, issues, changes, decisions, and reporting.
• Identify gaps, bottlenecks, duplication, and recurring execution issues and drive systemic improvement.
• Build dashboards and mechanisms to track strategic goals, initiatives, and execution health.
• Define and evolve the systems and tool architecture supporting planning, execution, reporting, resource visibility, and collaboration.
• Translate business needs into system requirements and workflows.
• Establish clear sources of truth, data standards, and consistency across sites.
• Reduce fragmented tools, duplicate data entry, and manual reporting through integration and automation.
• Evaluate AI-enabled tools and workflow automation where they materially improve execution.
• Build and lead a Systems & Processes team spanning process design, systems, workflow automation, analytics, and PMO infrastructure.
• Define team structure, roles, competencies, and development plans.
• Drive adoption through implementation, training, coaching, and user engagement.
• Build a culture focused on simplicity, execution discipline, continuous improvement, and measurable impact.
• Partner with other PMOs and enterprise process owners to leverage existing systems, tools, and standards.
• Apply an adopt / adapt / build approach rather than recreating capabilities locally.
• Maintain alignment with enterprise requirements while preserving speed and usability.
• Represent the organization in cross-PMO and systems/process forums.
• Improve resource forecasting, expenditure visibility, and decision support.

Skills

PMO leadership

Program Management

Cross-functional collaboration

Systems thinking

Education

Bachelor's degree in Engineering, Business, Operations, Information Systems, or related field

Tools

Asana

JIRA

SharePoint

Databricks

Planisware

SAP

SalesForce

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Sr. Manager, Systems & Processes is a PMO leadership role responsible for building and scaling the processes, systems, tools, workflows, and operating mechanisms that enable consistent execution across Program Management. Working with cross-functional leaders, this role translates business needs into practical, scalable solutions across planning, governance, data, automation, reporting, and execution. The role also partners with other PMOs and enterprise functions to adopt, adapt, or build capabilities based on business needs.

Preferred location: Rochester, NY area.

This position will begin as a remote role and transition toward a hybrid operating model. Candidates located outside Rochester must be based in the U.S. Eastern Time Zone (see below locations) and be able to travel to Rochester frequently to maintain a strong working presence with Program Management, engineering, manufacturing, and leadership teams.

• Canada: Ottawa, Montreal, Toronto, Kingston, or Mississauga
• U.S. East Coast: New York, New Jersey, Pennsylvania, Maine, New Hampshire, Massachusetts, Vermont, Rhode Island, Connecticut, Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, or Florida

Relocation to Rochester is preferred and will be considered on a case-by-case basis.

Job Requirements

Key Responsibilities

Operating Model, Governance & Processes

• Define and improve end-to-end operating models across product, equipment, manufacturing, and factory programs.
• Establish scalable workflows, governance, decision forums, operating cadences, handoffs, and escalation paths.
• Clarify roles, ownership, decision rights, dependencies, and interfaces across teams.
• Standardize core Program Management practices across planning, milestones, schedules, risks, issues, changes, decisions, and reporting.
• Identify gaps, bottlenecks, duplication, and recurring execution issues and drive systemic improvement.
• Build dashboards and mechanisms to track strategic goals, initiatives, and execution health.

Systems, Tools & Data

• Define and evolve the systems and tool architecture supporting planning, execution, reporting, resource visibility, and collaboration.
• Translate business needs into system requirements and workflows.
• Establish clear sources of truth, data standards, and consistency across sites.
• Reduce fragmented tools, duplicate data entry, and manual reporting through integration and automation.
• Evaluate AI-enabled tools and workflow automation where they materially improve execution.

Team Leadership & Adoption

• Build and lead a Systems & Processes team spanning process design, systems, workflow automation, analytics, and PMO infrastructure.
• Define team structure, roles, competencies, and development plans.
• Drive adoption through implementation, training, coaching, and user engagement.
• Build a culture focused on simplicity, execution discipline, continuous improvement, and measurable impact.

Enterprise & PMO Integration

• Partner with other PMOs and enterprise process owners to leverage existing systems, tools, and standards.
• Apply an adopt / adapt / build approach rather than recreating capabilities locally.
• Maintain alignment with enterprise requirements while preserving speed and usability.
• Represent the organization in cross-PMO and systems/process forums.
• Improve resource forecasting, expenditure visibility, and decision support.

What Your Background Should Look Like

• 15+ years of experience in PMO leadership, Program Management, Business Operations, process engineering, systems implementation, or execution enablement.
• Experience in hardware, optics, semiconductor, electronics, manufacturing, or another complex technical environment.
• Experience with one or more of the following: NPI, equipment development, industrialization, factory launch, or high-volume manufacturing.
• Proven experience building or improving operating models, processes, workflows, governance, and execution mechanisms across functions.
• Experience implementing or improving systems and tools that support program or business execution.
• Strong systems thinking and ability to translate ambiguous problems into scalable solutions.
• Demonstrated ability to influence across functions and lead organizational change.
• Experience building and developing teams.
• Strong written, verbal, facilitation, and executive communication skills.

Highly Preferred

• Bachelor's degree in Engineering, Business, Operations, Information Systems, Program Management, or related field.
• PMP certification and familiarity with ISO or manufacturing-related processes.
• Experience operating in both fast-growth environments and large enterprises.
• Experience with platforms such as Asana, JIRA, SharePoint, Databricks, Planisware, SAP, SalesForce or similar tools.
• Experience harmonizing processes across multiple PMOs, business units, or functions.
• Familiarity with workflow automation, analytics, collaboration, and enterprise platforms.

#TEOpticsJobs #USOpticsJobs

Competencies

SET : Strategy, Execution, Talent (for managers)

About Te Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

Compensation

• Competitive base salary commensurate with experience: $156,000 – $234,000 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

Benefits

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets