Sr. Manager-SMB Business Sales

Verizon; Boston (MA); On-site; USD 96,000 - 168,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid holidays

Dental insurance

Vision insurance

Disability insurance

Life insurance

Identity theft protection

Pet insurance

Auto and home insurance

Job summary

Verizon is seeking a results-driven sales leader to support the growth of our small to medium business market. You will drive vision and plans, build a high-performance culture, and guide a sales team to deliver exceptional customer experiences.

You will lead retention tools, set and monitor goals, train teams on products, and generate insightful sales and forecast reports to inform strategic decisions.

Qualifications

• Bachelor’s degree or 4+ years of work experience.
• Six+ years of relevant experience in sales, demonstrated through work, military, or training.
• Experience in a quota-based sales environment.
• Billing and POS systems knowledge.

Responsibilities

• Identifying and implementing customer retention tools.
• Developing, assigning and monitoring sales goals.
• Leading multiple direct reports to produce high performance results.
• Training our sales team on new products, services and selling skills.
• Networking and researching to generate lead development.
• Generating and analyzing sales, forecast and funnel-management reporting.
• Maintaining knowledge of promotional elements.
• Driving cross-channel support with Business Sales, Retail, and Indirect channels.
• Developing local community relationships.

Skills

Sales leadership

Quota-based sales

Team motivation

Customer retention

Forecasting reporting

Education

Bachelor’s degree or 4+ years experience

Tools

Billing systems

POS systems

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

You’ll get to be a critical component in supporting the business growth for our small to medium business market. Driving a vision and purpose along with our strategic and tactical plans for the small business channel. You’ll build the culture within your team for high performance and outstanding sales results while providing excellent customer experiences.

• Identifying and implementing customer retention tools.

• Developing, assigning and monitoring sales goals.

• Leading multiple direct reports to produce high performance results.

• Training our sales team on new products, services and selling skills.

• Networking and researching to generate lead development.

• Generating and analyzing sales, forecast and funnel-management reporting.

• Maintaining knowledge of promotional elements.

• Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.

• Developing local community relationships.

What we’re looking for...

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in a quota-based sales environment.

• Billing and POS systems knowledge.

• A valid driver’s license.

Even better if you have one or more of the following:

• Three or more years of experience in retail sales or marketing.

• Leadership experience.

• Knowledge of the wireless industry.

• Experience developing and coaching a high performing team.

• Proven success in customer resolution and satisfaction.

Where you’ll be working

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

You’ll get to be a critical component in supporting the business growth for our small to medium business market. Driving a vision and purpose along with our strategic and tactical plans for the small business channel. You’ll build the culture within your team for high performance and outstanding sales results while providing excellent customer experiences.

• Identifying and implementing customer retention tools.

• Developing, assigning and monitoring sales goals.

• Leading multiple direct reports to produce high performance results.

• Training our sales team on new products, services and selling skills.

• Networking and researching to generate lead development.

• Generating and analyzing sales, forecast and funnel-management reporting.

• Maintaining knowledge of promotional elements.

• Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.

• Developing local community relationships.

What we’re looking for...

You thrive in a sales environment, and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in a quota-based sales environment.

• Billing and POS systems knowledge.

• A valid driver’s license.

Even better if you have one or more of the following:

• Three or more years of experience in retail sales or marketing.

• Leadership experience.

• Knowledge of the wireless industry.

• Experience developing and coaching a high performing team.

• Proven success in customer resolution and satisfaction.

Where you’ll be working

In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $96,000.00 - $168,000.00.