Sr. Manager, Selling Journey

Bloomingdale's; New York (NY); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

401k plan

Medical/dental/vision coverage

Paid time off

Job summary

Bloomingdale's is seeking a Merchandise Manager to lead online merchandising strategies for their family of business and guide a team in executing these plans. You will partner with cross-functional teams to maximize the customer experience and drive omni-channel results.

The role focuses on navigation, on-site search, and content, while collaborating with Buying, Planning, and Marketing to optimize opportunities and ensure a consistent brand experience across devices.

Qualifications

• Bachelor's degree from a 4-year college or university.
• 5+ years direct experience in merchandising or e-commerce.
• Strong communication and leadership skills.
• Ability to think creatively, strategically and technically.
• Flexible schedule based on department and Company needs.

Responsibilities

• Lead a team in executing merchandising strategies for navigation, on-site search, and assortment layout.
• Analyze customer interactions across devices and drive actionable recommendations.
• Improve customer experience to meet top-line goals across devices.
• Collaborate with Buying and Planning to optimize opportunities.
• Plan on-site campaigns and coordinate with marketing assets.
• Support cross-site strategies and ensure consistent customer experience.

Skills

Leadership

Merchandising

Analytical thinking

Cross-functional collaboration

Communication

Education

Bachelor's degree

Tools

MS Office

Job description

About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Merchandise Manager develops the online merchandising strategies for their family of business and leads a team in executing those strategies, while partnering with cross-functional teams to maximize the customer experience.

Essential Functions

• Lead a team in executing merchandising strategies for navigation, on-site search, assortment layout, site content, and enhancements; ensuring an omni-channel approach
• Measure, analyze, and report how customers interact with the site across devices to drive strategic, actionable recommendations for team to execute
• Leverage all available resources and data to improve the overall customer experience to meet and exceed top-line, margin and conversion plans across all devices
• Collaborate with Buying and Planning teams to optimize opportunities for your family of business
• Continuously improve category navigation structure through analysis of key business drivers
• Responsible for on-site campaign planning, briefing, and implementing for marketing assets
• Collaborate with other Site Merchandise Managers to develop cross-site strategies and ensure consistent customer experience throughout the site
• Support digital marketing execution by implementing Search Engine Optimization (SEO) recommendations and assisting Search and Affiliate teams with linking support

Qualifications and Competencies

• Bachelor's Degree from a 4-year college or university
• 5+ years direct experience
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on department and Company needs
• Knowledge of MS Office computer programs are required
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.

This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses.

• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Additional benefit details are available at bloomingdalesJOBS.com.