Sr. Manager - Quality Control Laboratories

BioSpace; Indianapolis (IN); On-site; USD 98,000 - 143,000; Full time

Benefits offered by this job

Bonus program

401(k) plan

Health, dental, vision coverage

Paid vacation

Job summary

Lilly in Indianapolis is seeking a Senior Manager to lead safety, quality, and production within the Quality Control Laboratories, ensuring compliance with cGMP and global standards while supporting batch release and stability testing of insulin and related products.

You will manage daily operations, coach staff, drive continuous improvement using Six Sigma and CAPA, coordinate with maintenance and engineering, and report results to department leadership.

Qualifications

• Minimum 3 years of experience in Quality Control.
• Bachelor’s degree in chemistry, Biology, or Equivalent.
• Authorized to work in the United States on a full-time basis; Lilly will not sponsor visas.

Responsibilities

• Ensure safety compliance and lead accident, near miss reviews and incident notifications.
• Meet quality standards per cGMPs, Global Quality Standards, local procedures and manufacturing tickets; investigate deviations.
• Manage daily operations of personnel, attendance, overtime, performance management and training.
• Meet daily/ monthly production schedule; coordinate with maintenance, engineering, automation, validation and technical services.
• Drive continuous improvement using Six Sigma, CAPA, and Lilly tools; lead operational improvement projects.
• Engage with plant/department improvement efforts and partner with the Operations leadership.

Skills

Quality control

People management

Safety procedures

cGMP knowledge

Six Sigma

Process improvement

Manufacturing

Communication

Education

Bachelor’s degree in chemistry or biology

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

The Senior Manager is responsible for helping the department achieve their goals and objectives across safety, quality, and production. This position will provide leadership within the Quality Control Laboratories (Department) supporting the Batch Release and Stability testing of Insulin and BIF globally.

Key Objectives/Deliverables/Responsibilities

• Safety - Ensures that all work unit members are knowledgeable and compliant regarding safety procedures, policies, permits and practices. Initiates and leads accident, near miss reviews and incident notifications. Ensures proper housekeeping procedures are maintained. Drives safety culture to interdependence.
• Quality – Responsible for operations and meeting the quality standards as defined by cGMPs, the Global Quality Standards, local procedures and manufacturing tickets. Investigates and drives deviation events to approval.
• Manage People Effectively – Responsible for managing daily operations of personnel, including attendance, overtime, operational issues, performance management, development planning and reporting of results. Drives inclusive culture and ensures appropriate training compliance.
• Maintaining Operations – The leader is responsible for meeting the daily schedule/monthly production plan and keeping department leadership informed of issues. Coordination with maintenance, engineering, automation, validation and technical services on projects is critical to success. In addition, will run the weekly/bi-weekly process team meetings.
• Operational Excellence – A commitment to continuous improvement through data collection, evaluation, and prompt and effective implementation by the operations personnel and the process team is expected. The leader is expected to learn and utilize the Lilly provided tools associated with Six Sigma, C4I, OSSCE and CAPA to achieve continuous improvement. Manages operational improvement projects as directed by the Process Team or Manager.
• Other – Engage with plant/department improvement efforts through involvement in teams as directed by the Manager. Partners with Operations Associate Director for business planning.

Minimum Requirements

• Minimum 3 years of experience in Quality Control.
• Bachelor’s degree in chemistry, Biology, or Equivalent.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Preferences

• Knowledgeable of Parenteral Operations and processes or demonstrated technical aptitude
• Ability to effectively communicate both written and verbally multi-level within the organization
• Ability to provide coaching and feedback
• Ability to prioritize, set objectives and meet targets
• Ability to provide high-level customer service
• Ability to learn/understand and use systems necessary for the operation
• Ability to work without close supervision
• Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals
• Previous experience in directly leading personnel
• Previous manufacturing experience

Other Information

This role requires a full-time presence at the designated work location, with no work-from-home opportunities.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$97,500 - $143,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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