Sr. Manager, Project Management (Retrofits)

Symbotic; United States; On-site; USD 150,000 - 207,000; Full time

Benefits offered by this job

Medical, dental, vision

401K and PTO

Job summary

Symbotic seeks a Senior Manager, Project Management to lead the Project Execution Group and own the full portfolio of core projects across customer sites. You will ensure safe, on-time, on-budget delivery of live system modifications and upgrades, including the development of repeatable retrofit playbooks.

You will build and develop the team, manage executive-level customer relationships, and establish controls that drive measurable value for clients and the business.

Qualifications

• Bachelor’s degree in Engineering, Project Management, Business, Operations, or related field.
• 8+ years of project or program management experience in industrial/technical environments.
• 3+ years of people leadership experience.
• Ownership of schedules, budgets, forecasting, and cost performance.
• Experience managing a portfolio of concurrent projects.
• Technical understanding of mechanical and electrical systems.
• Experience managing executive-level customer relationships, escalations, and change control.
• Proficiency with project/enterprise systems such as Smartsheet, SAP, or comparable tools.
• PMP, PgMP, or equivalent credential preferred.
• Willingness to travel up to 50%.

Responsibilities

• Own a portfolio of core projects end to end across existing customers.
• Lead, develop, and manage the performance of Project Managers responsible for the portfolio.
• Serve as customer relationship owner for project execution and escalation point for issues.
• Maintain cost-control across the portfolio including budgets and stage-gate discipline.
• Partner with Engineering, Supply Chain, Finance, and Operations to align scope, schedules, resources, costs, execution.
• Establish and improve project delivery playbooks, safety practices, and controls.
• Define ownership and coordination with regional execution teams for large-scale projects.

Skills

Leadership

Scheduling

Budgeting

Stakeholder management

Risk management

Cross-functional collaboration

Communication

Decision making

PMP/PgMP credential

Travel readiness

Education

Bachelor’s degree in Engineering

Project Management or related field

Tools

Smartsheet

SAP

Job description

Who We Are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What We Need

The Senior Manager, Project Management leads the Project Execution Group and owns the full portfolio of core projects across customer sites. Accountable for safe, on-time, on-budget delivery of modifications and upgrades to live, commissioned systems, this leader builds and develops the team, manages executive-level customer relationships, and establishes the playbooks and controls that make retrofit delivery repeatable.

What We Do

The Project Execution team plays a critical role in bringing Symbotic’s automation solutions to life. We oversee projects from planning to system acceptance, ensuring they are delivered on time, on budget, and to the highest quality standards. Acting as the central connection point between technical teams, stakeholders, and customers, we create clarity, drive accountability, and ensure each project delivers measurable value to our clients and to the business.

What You’ll Do

• Own a portfolio of core Symbotic projects for existing customers end to end, including prioritization, resourcing, scheduling, and cost reporting across concurrent projects.
• Lead, develop, and manage the performance of Project Managers responsible for delivering projects across the portfolio.
• Serve as the customer relationship owner for project execution and the primary escalation point for project issues.
• Maintain cost-control accountability across the portfolio, including project budgets, stage-gate discipline, and standard financial controls.
• Partner cross-functionally with Engineering, Supply Chain, Finance, Operations, and other key stakeholders to align scope, schedules, resources, costs, and execution requirements throughout the project lifecycle.
• Establish and continuously improve project delivery playbooks, safety practices, and execution controls for work performed at existing customer sites.
• Define clear ownership and coordination with regional execution teams supporting larger-scale or major customer projects.

What You Need

• Bachelor’s degree in Engineering, Project Management, Business, Operations, or a related field, or equivalent professional experience.
• Minimum of 8 years of project or program management experience, including delivery within operating industrial, distribution, manufacturing, automation, or similarly complex technical environments.
• Minimum of 3 years of people leadership experience with responsibility for developing and managing direct reports.
• Demonstrated ownership of project schedules, budgets, forecasting, and cost performance across complex, multi-stakeholder projects.
• Experience managing a portfolio of concurrent projects and balancing resources, priorities, risks, and customer commitments.
• Strong technical understanding of mechanical and electrical systems, with the ability to direct field activities, assess technical risks, and support informed site-level decisions.
• Experience managing executive-level customer relationships, project escalations, and change control within live operating environments.
• Demonstrated ability to establish or scale a new team, function, operating model, or standardized project delivery process.
• Experience applying stage-gate governance, project controls, and structured risk-management practices.
• Proficiency with project and enterprise systems such as Smartsheet, SAP, or comparable tools.
• Strong communication, leadership, and decision-making skills, with the ability to align cross-functional teams and influence senior stakeholders.
• PMP, PgMP, or an equivalent project management credential is preferred.
• Willingness to travel up to 50% to customer sites.

Our Environment

• Up to 50% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $150,000.00 - $206,800.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.