Sr. Manager, Program Management - Talent Experience

Comcast (CC) of Willow Grove; Philadelphia (Philadelphia County); On-site; USD 120,000 - 170,000; Full time

Job summary

Comcast (CC) of Willow Grove is seeking a seasoned Program Management leader to guide teams in delivering strategic initiatives. The role emphasizes cross-functional collaboration, budget oversight, and robust risk management to ensure successful program outcomes.

You will oversee recruitment, performance management, and staff development while aligning projects with corporate objectives. The position requires strong leadership and the ability to balance priorities in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 7–10 years of relevant program management experience.
• Leadership and people management skills.

Responsibilities

• Leading the Program Management team to deliver projects in alignment with strategic business objectives
• Managing recruitment, retention, and performance management to maintain a high-performing team
• Supporting the development and tracking of the corporate budget within program management
• Implementing corrective measures to enhance the performance and efficiency of program delivery
• Training and developing staff to uphold best practices in program management methodologies
• Conducting performance assessments, administering salary reviews, and determining bonus allocations
• Developing performance metrics to inform strategic decision-making and improve program outcomes
• Staying updated on industry trends in project management to ensure adoption of best practices
• Facilitating cross-functional collaboration to ensure program alignment with organizational priorities
• Managing the risk management process for programs, identifying potential issues, and developing mitigation strategies
• Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Skills

Coaching

Cross-Functional Leadership

People Management

Performance Management

Portfolio Management

Program Planning

Stakeholder Management

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world\'s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job involves leading a team in executing program management initiatives that align with the company\'s strategic objectives. It encompasses team development, financial oversight, and ensuring best practices in program delivery. The role is critical for fostering cross-functional collaboration and managing risks to achieve successful program outcomes.

Responsibilities

• Leading the Program Management team to deliver projects in alignment with strategic business objectives
• Managing recruitment, retention, and performance management to maintain a high-performing team
• Supporting the development and tracking of the corporate budget within program management
• Implementing corrective measures to enhance the performance and efficiency of program delivery
• Training and developing staff to uphold best practices in program management methodologies
• Conducting performance assessments, administering salary reviews, and determining bonus allocations
• Developing performance metrics to inform strategic decision-making and improve program outcomes
• Staying updated on industry trends in project management to ensure adoption of best practices
• Facilitating cross-functional collaboration to ensure program alignment with organizational priorities
• Managing the risk management process for programs, identifying potential issues, and developing mitigation strategies
• Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what\'s right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

• Coaching
• Cross-Functional Leadership
• People Management
• Performance Management (PM)
• Portfolio Management
• Program Planning
• Stakeholder Management

Education

Bachelor\'s Degree

Certifications

(if applicable)

Relevant Work Experience

7-10 Years

Equal Opportunity

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Joining Comcast

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.