Sr Manager, Product Management - Corporate Surveillance

Capital One National Association; New York (NY); On-site; USD 150,000 - 250,000; Full time

Job summary

Capital One in New York is seeking a Sr. Mgr, Product Management to bridge regulatory requirements with cutting-edge technology, directing the product lifecycle for surveillance of email, chat, and voice communications.

You will lead the technical narrative for external counsel and regulators, translate compliance needs into BRDs and workflows, and manage complex roadmaps with rigorous audit trails and cross-functional alignment.

Qualifications

• Bachelor's or Master's degree in a quantitative field or related field (Statistics, Economics, Analytics, CS, etc.) by start date.
• Bachelor's in any field with at least 4 years of Product Management experience.
• Experience translating business strategy into consumer facing digital products.

Responsibilities

• Direct the product lifecycle for surveillance tools monitoring email, chat, and voice.
• Act as the primary technical lead for presentations to external legal counsel and regulators.
• Create exhaustive functional specifications, BRDs, and logic workflows translating compliance requirements for engineering.
• Manage complex roadmaps, stakeholder priorities, and audit trails with discipline.

Skills

Product lifecycle management

Regulatory interface

BRD creation

Roadmap management

Audit trails

Education

Bachelor's or Master’s Degree in a quantitative field

Bachelor's degree + 4 years PM experience

Job description

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

As a product manager on the Corporate eComms Surveillance team, you will bridge the gap between regulatory necessity and cutting-edge technology, ensuring our capital markets clients remain compliant in an increasingly scrutinized global market. What you should bring to the role:

• eComms Subject Matter Expertise: Direct the product lifecycle for surveillance tools monitoring email, chat (Bloomberg, Slack, Teams), and voice, ensuring robust detection of market abuse and conduct risk.

• Regulatory & Legal Interface: Act as the primary technical lead for high-stakes presentations to external legal counsel and regulatory bodies, articulating product logic and defensibility with absolute professionalism.

• Precision Documentation: Own the creation of exhaustive functional specifications, logic workflows, and "BRDs" that translate nuanced compliance requirements into clear engineering blueprints.

• Operational Excellence: Demonstrate elite organizational skills by managing complex roadmaps, competing stakeholder priorities, and rigorous audit trails without missing a beat.

Strategic Compliance Vision: Partner with internal legal and risk teams to anticipate shifting global regulations, ensuring our surveillance engine remains ahead of the curve.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and at least 4 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product ManagementRichmond, VA: $182,500 - $208,300 for Sr. Mgr, Product ManagementNew York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.