Sr. Manager, Organization Enablement & Communication

Kobie; Dallas (TX); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company-Wide Holidays

Growth & Well-being Benefits

Job summary

Kobie is a remote-first loyalty solutions provider with headquarters in St. Petersburg, Florida. We seek a Sr.

Manager, Org Enablement & Communication to architect organizational change and cultural adoption across Kobie, collaborating with ELT and cross-functional leaders to embed new capabilities and ensure clear, consistent messaging. You will identify key initiatives, develop enablement strategies, manage momentum, and craft onboarding materials that help teams understand how Kobie works and

Qualifications

• 7+ years of experience in organizational development, change management, or internal communications.
• Demonstrated experience leading organizational change or capability-building initiatives.
• Experience working cross-functionally with ELT and function leaders on strategic initiatives.
• Strong writing and communication skills; ability to craft messaging for multiple audiences.
• Bachelor's degree in organizational development, marketing, change management, communications, HR, business, or related field (or equivalent experience).

Responsibilities

• Identify emerging organizational initiatives that require enablement and cultural adoption, whether that's new team structures, global expansion, or company-wide capability building.
• Develop a comprehensive change and enablement strategy with the President, ELT and function heads.
• Manage change momentum through adoption, closing loops, measuring impact, and adjusting as needed.
• Develop communications that explain not just what is changing, but why it matters to the company, to teams, and to individuals.
• Partner with the President and ELT on major announcements to ensure consistency, timing, and impact across the organization.

Education

Bachelor's degree in organizational development, marketing, change management, communications, HR, business, or related field

Job description

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

Join Us from Anywhere

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:

• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well-being

Benefits

Discover more about our perks and benefits here.

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

Travel Requirements

As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role.

About The Team And What We’ll Build Together

The Sr. Manager, Org Enablement & Communication is a strategic leader reporting to the AVP, Marketing. This role is the architect of organizational change and cultural adoption across Kobie. You will identify and shepherd major organizational initiatives, from strategic pivots and new capabilities to global expansion, ensuring they're embedded into how we work, communicated with clarity, and realized with intention. Working closely with ELT and cross-functional leaders, you'll move beyond communications to true change enablement, helping teams adopt new ways of working, embedding new capabilities into our culture, and ensuring Kobie evolves intentionally, not by accident. This is a new role at Kobie, and you'll have significant latitude in shaping it. You'll assess what's currently in place, identify gaps and opportunities, and establish the enablement and communications infrastructure that positions Kobie for intentional growth.

Organizational Change & Enablement

• Work with Leaders to identify emerging organizational initiatives that require thoughtful enablement and cultural adoption, whether that's new team structures, global expansion, or company-wide capability building
• Work with the President, ELT and relevant function heads to develop a comprehensive change and enablement strategy
• Manage change momentum through to adoption, closing loops, measuring impact, and adjusting as needed
• Develop communications that explain not just what is changing, but why it matters to the company, to teams, and to individuals

Strategic Communications & Organizational Clarity

• Partner with the President and ELT on all major announcements—organizational shifts, strategic priorities, new initiatives—to ensure consistency, timing, and impact across the organization
• Work with leadership to translate strategy into clear, compelling language that cascades effectively
• Develop and oversee our internal communication cadence (all-hands, newsletters, leadership updates) with strategic intentionality, ensuring every touchpoint reinforces organizational priorities and clarity
• Support the development of onboarding materials and organizational reference materials that help new and existing teammates understand "how Kobie works" and our values

Culture & Engagement Strategy

• Use listening mechanisms—pulse checks, feedback surveys, office hours—to maintain visibility into our culture and identify areas where we can strengthen employee experience
• Identify gaps between organizational intention and lived experience, and develop strategies to close them with partnership with leadership
• Set the vision for how we foster belonging across all levels and locations
• Partner with and amplify the work of employee committees—DE&I, Wellness, and affinity groups—ensuring they have strategic backing, visibility, and resources to drive meaningful cultural outcomes

Cross-Functional Enablement & Partnerships

• Work with HR on employee experience strategy, benefits communication, and organizational listening
• Partner with Recruiting on employer brand strategy and candidate experience alignment
• Support stakeholders on launching new capabilities or messaging globally, with an eye to why it matters to teammates and implications for how they work
• Maintain strategic alignment with marketing leadership on brand consistency and ensuring organizational culture reinforces market positioning

What you need to be successful

• 7+ years of experience in organizational development, change management, or internal communications
• Demonstrated experience leading organizational change or capability-building initiatives
• Experience working cross-functionally with ELT and function leaders on strategic initiatives
• Strong writing and communication skills; ability to craft messaging for multiple audiences
• Bachelor's degree in organizational development, marketing, change management, communications, HR, business, or related field (or equivalent experience)

Who You Are

• Strategic thinker who sees 2-3 steps ahead—you naturally ask the right questions to prioritize and anticipate impact
• Change management savvy. You understand organizational psychology, resistance, and how to create conditions for adoption
• Strong communicator who can distill complexity into clarity for diverse audiences
• Project continuity mindset—you see things through to completion, not just launch
• Data-minded: comfortable using surveys, feedback mechanisms, and metrics to inform strategy
• Natural connector who builds credibility and partnerships across all organizational levels—from ELT to individual contributors
• Comfortable navigating ambiguity and ambition—you thrive in a fast-moving, values-driven organization

Who we are

As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.

A place for all

We celebrate and embrace diversity at Kobie! We celebrate and embrace all the same. Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.