Sr. Manager, Operations Intelligence

McKesson; Irving (TX); On-site; USD 113,000 - 189,000; Full time

Job summary

McKesson is seeking a Sr. Manager, Operations Intelligence for the CoverMyMeds organization. The role leads the Data and Insights Pod, builds analytics infrastructure and governance, and supports data-driven decision-making across operations.

You will collaborate with Finance and external vendors, guiding a team of analysts and influencing operational leaders. This position emphasizes data quality, scalable pipelines, and strategic partnerships to deliver insights powering AI, automation, and

Qualifications

• Degree in a quantitative field or equivalent experience with 9+ years in data analytics or BI.
• Proven leadership of analysts and governance structures such as steering forums.
• Experience with BI platforms and finance-grade reporting.

Responsibilities

• Lead the Data and Insights Pod and manage a skills-driven team.
• Support Ops Automation forum and digital strategy meetings.
• Drive standardized workload measurement and reporting of efficiency savings.
• Ensure data quality and reliable pipelines across the organization.
• Collaborate with external vendors for data architecture and delivery.
• Guide development plans for all team members.

Skills

People leadership

Stakeholder communication

Data governance

Data analytics

Team development

Education

Bachelor's degree in Business Analytics / Statistics / Information Systems

Advanced degree in a quantitative discipline

Tools

Power BI

Tableau

Snowflake

Azure

Databricks

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Sr. Manager, Operations Intelligence with CoverMyMeds leads the Data and Insights Pod within the Operations Digital Strategy organization, building and operating the analytics infrastructure, governance structures, and reporting capabilities that power AI, automation, and data-driven decision-making across CMM Operations. This role oversees the intelligence layer data foundation, assists in leading the Ops Automation and Efficiency steering forum, and supports data-driven decision-making across operational functions. The Sr. Manager manages a team of analysts and works closely with Finance, external engineering vendors, and operational leaders across the business.

Key Responsibilities

• Lead the Data and Insights Pod — managing a team with an identified set of skills required to assist all Ops Automation work
• Assist the Ops Automation and Efficiency steering forum and any other necessary meetings for Digital Strategy
• Drive CMM-wide digital workload measurement — implementing a shared definition
• Manage efficiency savings reporting — reconciling automation results with Finance and Ops Design while presenting findings to leadership
• Oversee intelligence layer data quality and availability monitoring — maintaining reliable, current data pipelines
• Partner with external vendors to ensure data architecture and pipeline delivery meet business quality requirements
• Manage and lead all team members including their plans for development

Basic Requirements

• Bachelor's degree in a quantitative field such as Business Analytics, Statistics or Information Systems, or equivalent experience, and typically requires 9 or more years of progressive experience in data analytics, business intelligence, or data strategy, with at least 1 year in a people leadership role
• Demonstrated experience building and operating governance structures such as steering forums, decision logs, and prioritization frameworks
• Proficiency in at least one business intelligence platform such as Power BI or Tableau, including data modeling
• Experience producing finance-grade reporting that has been reviewed and approved by a Finance function

Preferred Skills/Experience

• Experience in healthcare operations, contact center analytics, or similarly regulated environments
• Familiarity with cloud data platforms such as Snowflake, Azure, or Databricks
• Advanced degree in a quantitative discipline
• Experience overseeing vendor-delivered data engineering work without directly building the pipelines
• Ability to communicate analytical findings clearly to non-technical executive audiences

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

For more information regarding benefits at McKesson.

Our Base Pay Range for this position

$113,300 - $188,800

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!