Sr Manager of Programs

Wipro Givon USA; Everett (WA); On-site; USD 135,000 - 175,000; Full time

Benefits offered by this job

Health, Dental, and Vision options

Paid Time Off

401k with Company Match

Job summary

Wipro Givon USA in Everett is seeking a Sr. Program Manager to oversee customer programs within aerospace manufacturing. This role involves managing contracts, ensuring quality and meeting customer obligations while leading a small team of Program Managers. Ideal candidates will have 8+ years of experience in aerospace manufacturing or regulated environments and strong analytical skills. Competitive salary between $135,000 and $175,000 with excellent benefits including health insurance and 401k matching.

Qualifications

• 8+ years of experience in aerospace manufacturing or similarly regulated environments.
• 5+ years managing customer programs in a manufacturing setting.
• Strong analytical ability to understand and interpret program data.

Responsibilities

• Oversee program quality, on-time delivery, and profit/margin performance.
• Manage customer programs from contract review through ongoing execution.
• Lead a team of Program Managers while actively involved in daily work.

Skills

Customer management

Analytical abilities

Project Management

Manufacturing knowledge

ERP/MRP systems proficiency

Communication skills

Problem-solving

Education

Bachelor's degree in Business, Engineering, or Operations

Tools

Microsoft Excel

Job description

Wipro Aerospace USA is seeking a highly skilled Sr. Program Manager to lead key customer programs while managing a small team of Program Managers. This role is responsible for end-to-end program execution, including customer communication, contract and SOW review, schedule alignment, issue resolution, and performance tracking within a precision aerospace manufacturing environment.

The successful candidate will be a hands‑on leader actively involved in daily program operations, with strong analytical capability to interpret program data, identify risks, and support decision-making. They will partner closely with cross‑functional teams including Operations, Engineering, Quality, Supply Chain, Planning, and Finance to ensure successful program delivery, customer satisfaction, and achievement of quality and profitability objectives.

Company Benefits - Why work with Wipro Aerospace

Competitive Pay - $135,000 - $175,000

Excellent Health, Dental, and Vision options

Paid Time Off and Company Paid Holidays

Company Paid Life Insurance

401k with Company Match

Supplement Insurance Options

Onsite Employee Events

Abilities - Are you a good fit:

Bachelor’s degree in Business, Engineering, Operations, or a related field preferred or equivalent experience

8+ years of experience in aerospace manufacturing or a similarly regulated manufacturing environment.

5+ years of experience managing customer programs in a manufacturing setting.

Prior experience leading or supervising a small team preferred.

Proven Project Management experience

Strong working knowledge of manufacturing data and business inputs across planning, operations, quality, supply chain, and finance.

Strong analytical ability, including understanding where data originates and how to use it to identify issues and drive decisions.

Ability to read and interpret contracts, technical documents, and blueprints.

Working knowledge of aerospace machining, assembly, supply chain, and production processes.

Strong customer management, communication, and problem‑solving skills.

Proficiency in ERP/MRP systems and Microsoft Excel.

Excellent interpersonal skills – Ability to work successfully with internal and external customers in resolving issues while maintaining good working relationships. Must be able to effectively communicate at all levels of the organization.

Ability to maintain excellent customer relationships

Ability to work at computer workstation for long periods of time, sitting or standing.

Ability to lift up to 10 pounds.

Ability to move about a manufacturing facility.

Ability to travel to customer sites as needed

Excellent oral and written communication skills

Adaptable/flexible in coping with new or varied situations

Works well under pressure

Proficient skills and knowledge in MRP and Excel

Reasonable accommodations may be made to enable individuals with disabilities perform the essential functions.

Job Duties and Responsibilities - What will you do daily:

Responsible and accountable for customer program quality, on‑time delivery, and profit/margin performance

Directly manages assigned customer programs from contract review through production and ongoing execution

Leads and supports a team of three Program Managers while remaining actively involved in day‑to‑day program work.

Serves as a primary point of contact with customers for program status, risks, changes, and issue resolution.

Leads New Product Introduction (NPI) activities for assigned customers to support schedule attainment and cost targets.

Reviews current and proposed contracts, statements of work, and customer requirements to ensure alignment and executable plans.

Obtains technical and commercial information from customers to support estimates for new business and works with Estimating to ensure timely submission.

Coordinates with Operations, Engineering, Quality, Supply Chain, and Planning to ensure readiness and execution to customer requirements.

Reviews and coordinates customer engineering changes and internal implementation plans.

Monitors production schedules, material delivery, supplier commitments, and other business inputs that affect program performance.

Analyzes delivery, quality, inventory, margin, and schedule data with a clear understanding of where the data originates and how it impacts the business.

Uses ERP/MRP systems, reports, and Excel to monitor program health, investigate issues, and support decision‑making.

Leads issue resolution related to delivery, commercial matters, customer claims, and internal execution barriers.

Monitors inventory levels to ensure they remain within target levels and leads disposition planning for excess inventory.

Coordinates customer reporting requirements, readiness reviews, and other program‑related updates.

Visits customer sites, as needed, to maintain relationships and support business needs.

Provides day‑to‑day direction, coaching, and development for the Program Management team.

Due to our participation in U.S. export control programs under the International Traffic in Arms Regulations (ITAR), applicants must be a “U.S. Person” as defined in ITAR 120.15. This includes U.S. citizens, lawful permanent residents (green card holders), refugees, or asylees

Wipro Aerospace USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status under federal, state, or local law.