Sr Manager of Operations Transformation

UT Southwestern Medical Center

Dallas (TX)

On-site

USD 120,000 - 180,000

Full time

41 hours ago

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Benefits offered by this job

PPO medical plan

100% coverage for preventive care

Paid Time Off

TRS retirement programs

Paid Parental Leave

Wellness programs

Tuition Reimbursement

PSLF Qualified Employer

Job summary

UT Southwestern Medical Center in Dallas, TX is seeking a Senior Manager of Operations Transformation to lead the University Hospital Operational Transformation Team. This role guides planning, execution, and monitoring of high-impact initiatives to optimize resources and improve performance across the hospital enterprise.

The position requires a strong background in finance or healthcare administration, with at least eight years in finance, business, or project management, and a master’s degree

Qualifications

Bachelor's degree in Finance, Healthcare Administration, or similar field.
8 years experience in finance, business, or project management environment.
Master's degree in Finance, Healthcare Administration, or similar field (preferred).

Responsibilities

Strategic Oversight: Aligns short and long-term goals with COO and Hospital leadership to support institutional mission.
Functional Leadership: Oversees a multidisciplinary portfolio of strategic programs and fosters cross-functional collaboration.
Operational Optimization: Evaluates hospital processes to identify inefficiencies and drive productivity improvements.
Project Governance: Manages quality and status of initiatives with data-driven status updates.
Policy & Compliance: Ensures activities comply with state, federal, and institutional policies.
Performs other duties as assigned.

Education

Bachelor's Degree in Finance, Healthcare Administration, or similar field

Master's Degree in Finance, Healthcare Administration, or similar field

Job description

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

The Senior Manager of Operations Transformation provides senior-level leadership and direction for a University Hospital Operational Transformation Team. The Senior Manager oversees the planning, execution, and monitoring of high-impact strategic initiatives designed to optimize institutional resources and improve operational performance. This role requires a sophisticated approach to managing complex, cross-functional projects while ensuring alignment with the organization's long-term business objectives.

Benefits

PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!

Required

EXPERIENCE AND EDUCATION

Bachelor's Degree in Finance, Healthcare Administration, or similar field

Experience

8 years experience in finance, business, or project management environment

Preferred

Education

Master's Degree in Finance, Healthcare Administration, or similar field

Job Duties

Strategic Oversight
- Executive Alignment: Directs and manages the alignment of short and long-term goals for the COO and University Hospital Executive Leadership to ensure all initiatives support the broader institutional mission.
- Central Point of Contact: Serves as the primary liaison for University Hospital strategic programs, facilitating communication between executive offices and operational departments.
- Crisis & Problem Resolution: Acts as the lead for rapid problem resolution, identifying risks to strategic goals and implementing corrective actions under minimal supervision.
Functional Leadership
- Portfolio Stewardship: Oversees a consolidated team responsible for a diverse portfolio of strategic programs, ensuring that individual projects do not operate in silos but contribute to overall organizational cohesion.
- Interdisciplinary Coordination: Synchronizes efforts across various functional areas, such as analytics, resource planning, and operations, to create a unified approach to program delivery.
- Culture of Excellence: Fosters a professional environment focused on accountability and creative solution-sharing among team members.
Operational Optimization
- Process Transformation: Continuously evaluates business processes across the hospital to identify inefficiencies, searching for innovative ways to enhance productivity and service delivery.
- Resource Maximization: Analyzes departmental performance to ensure the institution is making optimal use of its financial, physical, and human resources.
- Post-Implementation Analysis: Leads efforts to measure and validate the success of process improvements, ensuring that changes result in sustainable operational gains.
Project Governance
- Quality Assurance: Manages the quality and status of all assigned initiatives, ensuring deliverables meet the high standards of University Hospital leadership.
- Data-Driven Performance: Establishes and tracks major project milestones using key operational metrics and performance indicators to provide objective status updates.
- Pragmatic Implementation: Focuses on designing and deploying timely solutions that are grounded in data and scalable across the organization.
Policy & Compliance
- Regulatory Integrity: Ensures all strategic activities and operational plans remain in strict compliance with applicable state and federal laws, as well as institutional policies.
- Risk Mitigation: Regularly reviews and recommends updates to policies to reflect changing regulations or updated business objectives.
Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

Texas-Dallas-5323 Harry Hines Blvd

Work Locations

5323 Harry Hines Blvd

Job

Professional & Executive

Organization

844000 - Hospital Admin

Schedule

Full-time

Shift

Day Job