Sr Manager Labor Administration

Southwest Airlines; Dallas (TX); On-site; USD 155,900 - 173,200; Full time

Benefits offered by this job

Fly for free on any open seat on all Southwest flights

Company contributions to Retirement Savings Plan up to 9.3%

Potential for annual ProfitSharing contribution

Competitive health insurance options from day one

Job summary

Southwest Airlines seeks a Sr Manager Labor Administration to enhance labor relations and ensure compliance with contractual agreements. The role requires strong leadership and negotiation skills to foster excellent relationships with union representatives and other stakeholders. The successful candidate will lead teams, manage grievances, and ensure procedural consistency in labor matters while embodying the company's values of camaraderie and collaboration.

Qualifications

• Experience in leading teams and labor negotiations.
• Knowledge of Collective Bargaining Agreements.
• Ability to communicate effectively in English.

Responsibilities

• Assist in contract negotiations and grievance processes.
• Act as subject matter expert on labor issues.
• Develop and lead high-performance teams.

Skills

Labor Relations

Leadership

Negotiation

Education

High School Diploma or GED

Job description

Join to apply for the Sr Manager Labor Administration role at Southwest Airlines

Join to apply for the Sr Manager Labor Administration role at Southwest Airlines

This range is provided by Southwest Airlines. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$155,900.00/yr - $173,200.00/yr

Department:

Labor Relations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

• Provides Legendary Customer Service in implementing the Labor Administration strategy to ensure procedural consistency and resolution for labor issues (i.e., contract and governmental requirements and interpretation). Serves as subject matter expert on multiple CBAs and as Company advocate throughout the grievance process. Strives for excellent labor relations with union representatives and Employees covered by a CBA. Fosters and maintains excellent relationships with all stakeholders.
• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Model the Southwest Way to

• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
• Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
• Invest in Leadership and self-growth through participating in continuous learning and development

Responsibilities

• Call or meet with union, Company, government, or other interested parties to discuss labor matters, such as contract negotiations or grievances
• Present the position of the Company or of labor during arbitration or other labor negotiations
• Provide expert testimony in legal proceedings related to labor contracts
• Advises department Leadership on disciplinary issues, Company policies, and Employee development
• Serves as subject matter expert for escalated and complex issues involving CBA administration
• Negotiates, prepares and distributes settlements for grievances, including from System Boards and Arbitrations
• Consults Company Leaders on all areas of Union contractual issues and correspondence system-wide for contract Employees
• Monitor Company or workforce adherence to labor agreements
• Interprets Union contracts as they relate to Payroll, Leaves of Absence, Bid processes, and other work rules
• Lead, Coach, and Develop passionate, high-performance Teams
• May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor and negotiation, and personnel information systems
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
• Skilled in contract interpretation and administration
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

Education

• Required: High School Diploma or GED

Experience

• Demonstrated experience in directly or indirectly leading team(s)
• Fully functioning, broad knowledge in:
• Collective Bargaining Agreements

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive personnel information
• Must be able to travel, with overnight stays, several times a year and to work some nights and weekends

Competitive market salary from $155,900 per year to $173,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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Job Posting End Date

06/01/2025

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Airlines and Aviation

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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