Sr. Manager, Key Account Specialist (Specialty Channel)

The Avon Company Canada Limited; Los Angeles (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Wellness incentive programs

Job summary

A leading beauty and personal care company is seeking a strategic leader to manage key accounts in Los Angeles. This role focuses on ensuring sales targets for key retail partners like Sephora and Ulta are met. The ideal candidate has over 10 years of experience in the beauty retail industry, strong relationship-building skills, and a Bachelor's Degree. The position requires effective team management and a comprehensive understanding of sales strategies. Attractive benefits including a matching 401(k) are offered.

Qualifications

• 10+ years of experience in account management, sales support, or retail operations in the beauty industry.
• Prior experience with Sephora and/or Ulta strongly preferred.
• Ability to travel by car or airplane as needed, including overnight and/or weekend travel.

Responsibilities

• Manage the sales team for the key account and specialty channel business.
• Represent LG H&H portfolio of beauty brands at key accounts.
• Deliver annual volume, trade spend, and profit plans.

Skills

Account management

Sales support

Retail operations

Interpersonal skills

Analytical skills

Problem-solving skills

Communication skills

Relationship-building

Education

Bachelor's Degree in business, marketing or related field

Job description

Overview

LG H&H Americas is a division of LG H&H, the #1 company in beauty and personal care in Korea. Since creating Korea’s first ever cosmetic products over 75 years ago, LG H&H has become an industry leader in Asia, before expanding our business by merging with The Avon Company to introduce and grow our robust brand portfolio in the US and Canada. LG H&H has begun to strengthen its partnerships with Specialty Beauty retailers in 2025, expanding its assortment and is focused on furthering that growth in 2026 and beyond.

About The Role

You will manage the strategic development of Key Retailers (Specialty Beauty Channel) and ensuring sales targets are achieved.

You will report to Director, Head of Key Accounts.

Responsibilities

• Manage the sales team for the key account, and specialty channel business.
• Represent LG H&H portfolio of beauty and personal care brands at beauty specialty (i.e. Sephora, Ulta), and key accounts.
• Deliver annual volume, trade spend and profit plan
• Ongoing analysis and review of business trends to identify gaps to plan and execution
• Implement the sales strategies per customer in coordination with the sales channel strategy
• Plan and implement the annual appraisals in coordination with the management level
• Negotiate terms and conditions and implement the results
• Make regular headquarter buyer calls, identify customer needs/priorities and create fact-based selling presentations
• Ensure customer maintains a strategic product mix through SKU optimization - both new item sell-in and SKU reduction
• Participate in customer payment processing including financial contracts, performance and collection
• Ensure customer profitability

Qualifications

• Minimum of a Bachelor's Degree; preferably in business, marketing or related field.
• 10+ years of experience in account management, sales support or retail operations in the beauty industry.
• Prior experience with Sephora and/or Ulta strongly preferred.
• Ability to travel by car or airplane as needed, which may include overnight and/or weekend travel.
• Excellent interpersonal, competitive selling techniques, business acumen, analytical and problem solving skills.
• Strong written communication, oral communication and collaboration skills.
• Thorough knowledge and understanding of sales applications and principles such as but not limited to sales forecasting and analysis, inventory analysis, P&L analysis, managing product assortment and competitor analysis.
• Exceptional relationship-building skills to cultivate strong relationships with merchants, retail partners’ cross-functional teams and internal teams.
• Eligible for benefits as of date of hire (health, dental, vision, life and other voluntary programs)
• You are immediately vested in LG H&H’s matching contributions to the 401(k) Plan. Company matches your contributions dollar-for-dollar up to 6% of your eligible pay.
• Company sponsored Life insurance, AD&D and Disability benefits
• Wellness incentive programs

LG H&H USA is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.