Sr. Manager – IT Operations

Qcells North America

San Francisco (CA)

On-site

USD 164,000 - 205,000

Full time

16 hours ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Hanwha Q CELLS America Inc. seeks a Sr. Manager of IT Operation to own end-to-end financial operations for platforms and IT solutions, including budgeting, CapEx/OpEx tracking, and SG&A visibility.

You will lead vendor management, contract structures, and ROI analysis, ensuring alignment across engineering, product, and finance teams. The role requires 10+ years in IT operations or enterprise technology, strong cross-functional leadership, and the ability to translate complex financial topics

Qualifications

Bachelor’s or Master’s degree in Economics, Business, Accounting, Finance, Information Systems, Engineering or related fields.
Over 10 years of work experience with IT operations, platform operations, enterprise systems, or technology-driven business operations.
Proven experience leading vendor and outsourcing management, including contract negotiation (MSA, SoW), usage tracking, and invoice validation.
Strong understanding of financial operations in a technology environment (budget planning, cost tracking, capitalization) and cross-functional stakeholder engagement.
Experience partnering with accounting firms and finance teams on technology assets capitalization and compliance.

Responsibilities

Own end-to-end financial operations for platforms and products & IT solutions, including budget planning and SG&A reporting.
Provide valuation and ROI support for new projects in collaboration with Demand Control.
Lead vendor, OEM, and solution partner management, including negotiation and contract readiness.
Coordinate handoff from Demand Control to Operations, defining readiness criteria and operating models.
Identify risks and drive mitigation; optimize operations and drive cost discipline.

Skills

Vendor management

Financial operations

Interdepartmental collaboration

Executive communication

Strategic planning

Cross-functional leadership

Data analysis

Education

Bachelor’s or Master’s degree in Economics, Business, Accounting, Finance, Information Systems, Engineering or related fields

Tools

ERP systems

CRM/IT service platforms

MSA/SoW contract structures

Job description

POSITION DESCRIPTION:
The Sr. Manager of IT Operation is accountable for ensuring that platforms and products are operationally viable, financially sound, and scalable, bridging the gap between delivery and real business impact.

Description
POSITION DESCRIPTION:
The Sr. Manager of IT Operation is accountable for ensuring that platforms and products are operationally viable, financially sound, and scalable, bridging the gap between delivery and real business impact.
The role owns vendor management, financial operations, and plan-to-operate handoff, ensuring that investments approved through Demand Control are executed with discipline, transparency, and long-term sustainability.
This position reports to the Head of Portfolio Management Team and or other senior management personnel that the President of the Company may designate.
This position will be based out of San Francisco or Santa Clara office, with 10% of travel as needed.
Responsibilities
IT Financial Operations Ownership

Own end-to-end financial operations for platforms and products &IT solutions, including:
Annual budget planning and monthly SG&A reporting
CapEx / OpEx / SG&A visibility and tracking for business stakeholders
Ensure business plans are aligned with actual operational execution and cost structure
Provide valuation and ROI support for new projects/programs in collaboration with the Demand Control Unit
Support shared and investment decision-making with clear financial insights and risk assessment

Vendor, OEM & Contract Management (Lead responsibility)

Act as the single accountable lead for vendor, OEM, and solution partnermanagement
Own and govern
Vendor selection, partnership strategy, and negotiation
Technical and commercial contract structures (MSA, SoW, pricing models)
IP, licensing, and usage terms in collaboration with Legal and Product
Establish and operate usage tracking and invoice validation processes
Weekly tracking of IT service and outsourcing usage
Cost validation against contract terms and delivery scope
Drive vendor performance management, including consolidation, renegotiation, and risk mitigation
Ensure alignment across technical, commercial, and legal dimensions of all vendor relationships

Executive Operations (Planning-to-Operation Handoff Governance)

Lead the handoff process from Demand Control to Operations
Define and enforce readiness criteria for operational transition, including:
Financial model validation
Vendor and contract readiness
Support and ownership model definition
Ensure smooth transition from delivery to steady-state operations with minimal business risk by ensuring business, financial, vendor, and support models are in place.
Coordinate cross-functional stakeholders (Engineering, Product,Finance, Legal, Procurement) to resolve operational risks and readiness gaps

Performance Optimization & Risk Management

Optimize operational performance from both cost and spending perspectives
Identify risks during transition and ongoing operations, and proactively drive mitigation plans
Continuously improving operational efficiency through standardization, consolidation, and process improvement

Required Qualifications

Bachelor’s or Master’s degree in Economics, Business, Accounting, Finance, Information Systems, Engineering or related fields.
Over 10 years of work experience (or equivalent combination of education) with the proven track record in IT operations, platform operations, enterprise systems, or technology-driven business operations
Proven experience leading vendor and outsourcing management, including:
Contract negotiation (MSA, SoW)
Usage tracking and invoice validation
Managing OEMs, system integrators, and solution partners
Strong understanding of financial operations in a technology environment:
Budget planning (CapEx / OpEx / SG&A)
Cost structure design and operational financial tracking
Experience partnering with accounting firms and finance teams on technology asset capitalization and compliance
Hands-on experience supporting or owning business cases, valuation, and ROI analysis for technology initiatives
Experience operating enterprise platforms and systems (e.g., CRM, ERP, IT service platforms)
Ability to define and govern operating models, including SLAs, support structures, and post-launch ownership
Demonstrated ability to work cross-functionally with Product, Engineering, Finance, Legal, Procurement, and Business teams
Strong analytical and communication skills, with the ability to translate complex operational and financial topics into executive-level insights

Preferred Qualifications

Experience in a multi-entity, multi-division, or global organization with complex governance and shared platforms
Prior experience working within or alongside a Demand Control, Portfolio Management, or CIO governance model
Background in vendor consolidation, cost optimization, or large-scale outsourcing transformation
Familiarity with IP management, licensing models, and product commercialization
Experience supporting platform-to-operation transition for new products or major system rollouts
Competency using AI tools to improve productivity, knowledge discovery, workflow automation, analysis, and user support, including practical experience with AI tools or comparable enterprise AI capabilities
Experience in technology-enabled businesses (e.g., energy, infrastructure, SaaS, industrial tech, or enterprise software)

Compensation
In accordance with applicable pay transparency laws, the anticipated annual base salary for this position is:

Zone 1 (Bay Area, NYC): $164,400 – $205,400
Zone 2 (CA, NJ, NY): $150,700 – $188,300
Zone 3 (All others): $137,000 – $171,200

The applicable salary range is based on the employee’s primary work location. Individual compensation will be determined based on qualifications, relevant experience, education, skills, internal equity, and other business-related factors.
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility
Standing
20% of time
Sitting
70% of time
Walking
10% of time
Strength
Pulling
up to 10 Pounds
Pushing
up to 10 Pounds
Carrying
up to 10 Pounds
Lifting
up to 10 Pounds
Dexterity(F = Frequently, O = Occasionally, N = Never)
Typing
F
Handling
F
Reaching
F
Agility(F = Frequently, O = Occasionally, N = Never)
Turning
F
Twisting
F
Bending
O
Crouching
O
Balancing
N
Climbing
N
Crawling
N
Kneeling
N
The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.