Sr Manager, Internal Communications

NRG Energy; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

NRG Energy seeks a Sr. Manager of Internal Communications to shape and execute enterprise-wide messaging for a large workforce. You will partner with executives to craft clear, timely communications and manage major events, video content, and internal channels, driving engagement and alignment with business goals.

You will lead strategic planning, collaborate across functions, and apply change-management best practices while maintaining confidentiality and strong stakeholder relations.

Qualifications

• 5+ years in internal communications within large organizations.
• Experience partnering with executive leadership on strategic messaging.
• Proven planning, project and stakeholder management skills.
• Hands-on video production and scripting experience.

Responsibilities

• Lead internal communication strategy across the organization, ensuring alignment with priorities, culture, and leadership expectations.
• Partner with executives to develop messaging for strategies, initiatives, employee experience, and milestones.
• Produce and manage large-scale communication events, including Town Halls and national broadcasts, with scripting and run-of-show.
• Produce and edit internal video content, including leadership messages and event recaps.
• Develop and publish content for intranet, newsletters, slides, and email campaigns.
• Serve as the voice of the employee, gathering insights and suggesting improvements.
• Assist in change-management communications during organizational changes.
• Stay informed on industry trends and best practices to improve channels and storytelling.
• Collaborate across the communications team and with leaders at all levels.

Skills

Internal communications

Executive leadership

Project management

Video production

Storytelling

Audience tailoring

Confidentiality

Stakeholder management

Cross-functional collaboration

Communication strategy

Tools

Microsoft 365

Teams

SharePoint

Adobe Creative Cloud

Canva

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

SR. MANAGER, INTERNAL COMMUNICATIONS

NRG Energy's internal communications support tens of thousands of employees across NRG's enterprise and Consumer portfolio by delivering the information they need to stay aligned, engaged, and connected to our mission of powering a smarter, cleaner future for our customers and communities.

The Sr. Manager of Internal Communications will implement enterprise-wide communication strategy and partner with executives and business leaders across NRG's Consumer brands and corporate functions. This role is responsible for shaping clear, consistent messaging, producing large-scale communication experiences, and ensuring employees at every level receive timely, relevant information. The ideal candidate will be collaborative, proactive, organized, and skilled at translating complex information into simple, compelling messages that strengthen our culture and support business results.

This position reports to the Director of Internal Communications for NRG Consumer.

RESPONSIBILITIES:

• Lead internal communication strategy across the organization, ensuring alignment with company priorities, culture, and leadership expectations.
• Partner closely with executive leaders to develop messaging for strategies, major initiatives, employee experience, and company milestones.
• Produce and manage large-scale communication events, including organizational Town Halls and national digital broadcasts, overseeing scripting, run-of-show, stage direction, and technical execution across platforms such as Microsoft Teams.
• Produce and edit video for internal communications, including scripting, filming, and editing leadership messages, event recaps, and feature stories that bring company priorities to life.
• Develop and publish content for internal channels, including the intranet, video updates, newsletters, communication slides, and email campaigns.
• Serve as the voice of the employee by gathering insights, monitoring sentiment, and sharing recommendations that help leaders strengthen trust and connection.
• Assist in communication efforts during organizational changes, ensuring employees understand the "why," "what's changing," and "what it means for them," applying proven change-management communication practices.
• Stay informed on industry trends, technologies, and enterprise communication best practices, bringing forward recommendations to improve channels, engagement, and storytelling.
• Take initiative, think creatively, and be a positive, steady influence within the communications team and across the organization.

BASIC QUALIFICATIONS:

• 5+ years of experience in internal communications within a large or complex organization.
• Proven experience partnering with executive leadership and providing strategic communication guidance.
• Strong planning, project management, and stakeholder management skills.
• Familiarity and comfort with various email software providers, video platforms, and digital signage.
• Experience producing enterprise Town Halls or large-scale digital events for remote audiences.
• Hands-on video production experience, including scripting, filming, and editing content for internal audiences.
• Strong writing, storytelling, and editing skills across formats and channels.
• Ability to tailor and personalize messaging for diverse audiences.
• Proficiency with Microsoft 365, Teams, SharePoint, Adobe Creative Cloud, Canva, and other digital communication and design tools.
• Ability to manage multiple priorities in a fast-paced environment and consistently meet deadlines.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Strong interpersonal skills and the ability to collaborate with leaders at all levels.
• Background in event production, live broadcasts, or large-scale content programming.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidity.