Sr. Manager, Intake and Placement

Depelchin-Children; Houston (TX); On-site; USD 95,000 - 125,000; Full time

Job summary

Texans Together seeks a Sr. Manager, Intake and Placement to oversee assessing, searching and placing children into care settings based on service packages and safety needs. You will lead strategies oriented toward family and child wellbeing and reduce placements without disruption.

The role requires a Bachelor's degree, 10 years in child welfare and 3 years in supervisory roles, with collaboration across providers and DFPS. Office-based in Regions 6a/6b, with staffing plans finalized.

Qualifications

• Bachelor’s degree required.
• Ten years' professional experience in child welfare.
• Three years in management/supervisory roles.

Responsibilities

• Oversee intake of new referrals and ensure equitable staff assignment.
• Coordinate timely, accurate placement referrals to providers.
• Develop systems to track placement discharges and ensure timely referrals.
• Triage cases by urgency, safety and placement needs.
• Train team to match children to least restrictive, most appropriate placements.
• Establish relationships with providers for quality assurance checks.
• Monitor placement availability and ensure capacity is utilized.
• Supervise intake and placement staff, providing training and feedback.
• Develop protocols for timely and uninterrupted placements.

Skills

Staff supervision

Program management

Child welfare knowledge

Data-driven decisions

Education

Bachelor's degree

Job description

Position

Sr. Manager, Intake and Placement

Comparable DFPS Position

No DFPS Equivalent

Classification

Full-time, Exempt

Reports to

Director, Permanency

Company

Texans Together

Location

Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)

Position Description

The Manager, Intake and Placement oversees the process of assessing, searching and placing children into appropriate care settings based upon service packages or level of care, person characteristics, behavioral needs and other factors that should be considered. The Manager will ensure that these strategies are oriented towards family and child wellbeing; develop specific strategies with their team to reduce and/or eliminate children without placement; and ensure that the Community Based Care operations not only align with federal and state regulations, agency policies, and evidence-based best practices in child welfare, but exceed contracted outcome goals.

Primary Responsibilities

• Manage the intake of new referrals and develop and verify that there is a system for assignment in place that considers caseload equity and staffing.


• Ensure timely and accurate information is sent to providers regarding placement referrals.


• Develop a system to track placement discharges to ensure that a subsequent referral is made timely.


• Triage cases based upon urgency, safety and placement needed.


• Ensure that the team is trained to match children to the least restrictive, most appropriate placement in a shelter, foster home, general residential operation or residential treatment center.


• Establish relationships with providers to conduct quality assurance checks with providers to ensure the placement team operates efficiently.


• Monitor placement availability to make sure all capacity is being utilized.


• Supervise intake and placement staff, provide training, support and feedback to team.


• Develop and implement protocols and best practices for placement referral/intake process so that placements are located timely and without interruption to a child’s routine.


• Work closely with DFPS state office placement team to be aware of any policy changes or practice updates.


• Make quick decisions and collaborate with the referral source so that there is clear communication and continuity of care.


• Be familiar with Texas Child Centered care service packages and add-ons.


• Promote a culture that values child and family well-being.


• Meet and exceed contract requirements.


• Collaborate with contracted service providers, community stakeholders and other agencies.

Required Qualifications

• Bachelor’s degree required.


• Ten (10) years' professional experiencein child welfare.


• Three (3) years in management/supervisory roles.

Preferred Qualifications

• Experience managing multiple programs or units.


• Progressive management experience.

Knowledge, Skills, and Abilities

• Knowledge of federal and state child welfare laws and regulations.


• Experience developing and implementing best practices and procedures in a social service setting.


• Knowledge of Community Based Care and Texas Child Centered Care.


• Preferred knowledge of Department of Family and Protective Services.


• Demonstrated experience in using data to drive decision making.


• Ability to manage complex projects with multiple stakeholders.


• Experience working in complex, high-risk, and/or high profile situations.


• Demonstrated experience with placement searches, foster care, CLASS and working providers.

Working Conditions

• Environment: Office-based.


• Work Schedule: Monday through Friday during standard business hours.


• Travel: Occasional - Local, statewide as needed. Must have reliable transportation

Equal Opportunity Statement

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.