Sr Manager - Global License eCommerce

AEO; New York (NY); Hybrid; USD 106,000 - 155,000; Full time

Benefits offered by this job

Summer Fridays

Casual dress code

FOMO events (Exciting company-wide)

Job summary

American Eagle Outfitters, Inc. is seeking a Senior Manager – Global License eCommerce to drive the global expansion of our e‑commerce business.

Based in our New York Design Office, this hybrid role will bridge internal teams and our global licensed partners to ensure brand consistency and scalable digital execution. You’ll build a digital playbook, optimize international storefronts, collaborate with merchandising and marketing, and guide partners on site merchandising and conversions.

Qualifications

• 8+ years in International eCommerce or Digital Marketplace management.
• Ability to influence external partners and internal cross-functional teams.
• Experience taking domestic digital strategies and optimizing for diverse markets.
• Strong understanding of e-commerce KPIs and using data to guide site optimizations.
• Exceptional interpersonal skills and navigating cross-cultural partnerships.
• Demonstrated ability to devise and execute strategies with stakeholders.
• Ability to travel internationally as needed.
• Willingness to align working hours with global partners.

Responsibilities

• Build & execute a digital playbook for the International customer globally.
• Drive commercial performance of digital channels across License partnerships.
• Assess Partner capabilities and steer toward omni-channel journeys.
• Establish the role of digital marketplaces within each Licensed partnership.
• Strategic management of marketing investments with ROI to drive traffic and conversion.
• Adapt US & Mexico digital strategies with international partners to grow traffic and performance.
• Oversee optimization of international licensed sites to align with brand standards.
• Serve as primary corporate lead for licensed partners with day-to-day guidance.
• Guide partners on site merchandising strategies to drive conversion and UPT.
• Collaborate with Global Merchandising, Marketing, Account Management and Technology to remove roadblocks.

Skills

International eCommerce

Stakeholder influence

Data-driven optimization

Strong communication

Travel willingness

Job description

Title: Senior Manager – Global License eCommerce
Reports to: Senior Director - Omni Channel Global Licensing
Location: This role will be hybrid, based in our New York Design Office

About American Eagle
American Eagle is a youth culture brand grounded in denim. Our purpose extends beyond making the best jeans–we embrace self expression, culture, optimism and connection. Through the brand platform Live Your Life, we empower our community to be who they want to be all while wearing the clothes that make them most confident.

Get to Know the Role:
The Senior Manager of Global License eCommerce drives the global expansion of our e-commerce business, allowing us to have a consistent digital presence across the globe. This New York based role will act as a key strategic and operational bridge between our AEO internal teams and our global licensed partners. This role will ensure brand consistency, operational excellence, and the successful scaling of our e-commerce strategy globally.

What You’ll Do:

• Build & execute a digital playbook, bringing a best-in-class site experience to the International customer globally
• Drive commercial performance of digital channels across the portfolio of License partnerships
• Assessment of Partner capabilities and strategic steering toward a complete omni-channel journey which may include BOPIS, brand app., etc.
• Establish the role of digital marketplaces within the portfolio of each of our Licensed partnerships
• Strategic management of marketing investments balanced with ROI to drive traffic and conversion on our sites
• Adaptation and sharing of US & Mexico digital strategies (promotional frameworks, site merchandising, and UX improvements) with international partners to drive localized traffic growth, conversion, and overall business performance.
• Oversee the optimization of international licensed sites, ensuring that brand aesthetics, customer experience, and technical standards align with global corporate benchmarks.
• Serve as the primary corporate lead for licensed partners, providing day-to‑day operational guidance to ensure their digital platforms thrive.
• Guide partners on effective site merchandising strategies, including product categorization, homepage storytelling, and shop features to drive conversion and UPT.
• Collaborate deeply with Global Merchandising and Marketing, Account Management, and Technology teams to remove roadblocks and enable the broader License e‑commerce Strategy.
• Partner with Digital Product Management to ensure that international partner needs and technical requirements are represented in the corporate technology roadmap.

What You Bring:

• 8+ years in International eCommerce or Digital Marketplace management, specifically working with third‑party or licensed business models.
• Proven ability to influence external partners and internal cross‑functional teams without direct authority.
• Experience taking domestic digital strategies and successfully optimizing for diverse markets.
• Strong understanding of e‑commerce KPIs and the ability to use data to guide partner site optimizations.
• Exceptional interpersonal skills; ability to navigate complex partner relationships and cultural nuances.
• Demonstrated ability to devise and execute strategies effectively, bringing key stakeholders along for the journey.
• Ability to travel internationally as needed.
• Willingness and flexibility to regularly align working hours with global partners as operational needs require.

Perks: Why You’ll Love it Here

• Summer Fridays
• Casual dress code
• FOMO events (Exciting company‑wide events)

Pay/Benefits Information

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service. For additional information, please clickHERE.
• AEO may also provide discretionary bonuses and other incentives at its discretion.

About Us

Get to Know AEO

American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.

Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high‑quality products that are made to last. In addition to a robust e‑commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.

At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.

Inclusion, Diversity, Equity and Access at AEO

We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiativeshere.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

Job Info

• Job Identification 30020
• Job Category Global Digital Commerce
• Posting Date 08/03/2026, 06:57 PM
• Locations New York Design Office - 63 Madison
• Job Schedule Full time
• Anticipated Pay Range for All Posted Locations $106,000 - $154,500