Sr Manager Forward Deployed Engineering, AWS Forward Deployed Engineering

Amazon; New York (NY); On-site; USD 242,000 - 328,000; Full time

Job summary

Amazon Web Services, Inc. seeks a Senior Forward Deployed Engineering Manager to lead multiple FDE pods across strategic enterprise customers, setting delivery models, engineering standards, and talent strategy for the FDE practice at scale.

You will own organizational outcomes, define technical direction across concurrent programs, build the team, and drive measurable business impact while traveling 30–50% to support customer engagements.

Qualifications

• 10+ years of engineering experience.
• 5+ years of engineering management experience, including managing managers or large teams (15+)
• 8+ years of experience leading design and architecture of large-scale production systems
• Experience defining technical strategy and delivery standards while managing teams across multiple programs
• Experience communicating technical and organizational strategy to executive audiences (VP/C-suite)
• Bachelor's degree or equivalent experience required

Responsibilities

• Own delivery across multiple customer engagements and FDE pods; staff and structure teams for optimal coverage; define engagement models and delivery cadences; travel 30–50%.
• Define technical strategy and standards; set direction for complex AI programs across the org; align with AWS teams and influence product decisions.
• Own production excellence at organizational scale; define standards and readiness criteria for AI systems; drive operational improvements.
• Build and scale the team; hire, develop, and retain FDE talent; coach managers; manage performance and succession.
• Accelerate transformation at portfolio level; create accelerators and reusable platforms; influence product roadmaps with customer patterns.

Skills

Leadership

Strategic thinking

Executive communication

Mentorship

Program management

Education

BS in CS/Engineering

Job description

Job ID: 10517542 | Amazon Web Services, Inc. - A97

A Senior Forward Deployed Engineering Manager (Senior FDE Manager) leads multiple pods of FDEs across several strategic enterprise customers, defining the delivery model, engineering standards, and talent strategy for the FDE practice at scale. Senior FDE Managers own organizational-level outcomes — they set the technical direction across multiple concurrent customer programs, build and scale the FDE team, and drive the mechanisms that ensure consistent engineering excellence and measurable business impact across the entire portfolio.
Senior FDE Managers operate at org-level scope. They lead 15–30+ engineers, influence technical decisions across multiple customer engagements and AWS teams simultaneously, and define what "great" looks like for forward-deployed AI engineering management. They represent the FDE practice to AWS senior leadership and customer C-suite executives, balancing strategic vision with operational execution.

Key job responsibilities

• Own delivery across multiple customer engagements and FDE pods. Staff and structure teams for optimal customer coverage. Define engagement models, staffing strategies, and delivery cadences. Ensure consistent engineering quality across all active programs. Requires 30–50% travel.
• Define technical strategy and standards. Set the technical direction for the most complex customer AI programs spanning your organization. Align technical strategy with adjacent AWS teams. Be a key influencer for strategic decisions, bringing technology and industry context to business decisions. Resolve escalations and drive closure with peers, Directors, and stakeholders.
• Own production excellence at organizational scale. Define operational standards, evaluation frameworks, and production readiness criteria for AI systems across your organization. Establish mechanisms that ensure AI systems remain healthy across all active engagements. Drive improvements that enable the organization to insist on the highest operational excellence standards.
• Build and scale the team. Hire, develop, and retain FDE talent across levels. Coach and develop FDE Managers. Drive performance management, succession planning, and organizational health. Create the talent pipeline for the FDE practice. Define hiring bar and calibration standards.
• Accelerate transformation at portfolio level. Identify systemic opportunities to expand AI adoption across multiple customer organizations. Create accelerators and reusable platforms that reduce time-to-value. Influence AWS product roadmaps based on patterns observed across customers. Feed learnings back into AWS at the organizational level.

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

10047

Basic Qualifications

• 10+ years of engineering experience
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience
• 5+ years of engineering management experience, including managing managers or large engineering teams (15+)
• 8+ years of experience leading the design and architecture of large-scale production systems
• Experience defining technical strategy and delivery standards while managing teams across multiple concurrent programs or customer engagements
• Experience communicating technical and organizational strategy to executive audiences (VP/C-suite level)

Preferred Qualifications

• Experience building and scaling engineering organizations focused on AI/ML production systems
• Experience with enterprise-scale agentic workflows, multi-agent orchestration, or AI system governance
• Experience creating delivery models or engineering mechanisms adopted across an organization
• Experience influencing product roadmaps through customer engagement patterns
• Experience building engineering talent pipelines and driving organizational hiring strategy
• 6+ years of senior leadership development and talent management experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, CA, Mountain View - 253,100.00 - 342,300.00 USD annually
USA, CA, San Francisco - 253,100.00 - 342,300.00 USD annually
USA, MA, Boston - 220,100.00 - 297,700.00 USD annually
USA, NY, New York - 242,100.00 - 327,500.00 USD annually
USA, VA, Arlington - 220,100.00 - 297,700.00 USD annually
USA, VA, Herndon - 220,100.00 - 297,700.00 USD annually
USA, WA, Bellevue - 220,100.00 - 297,700.00 USD annually
USA, WA, Seattle - 220,100.00 - 297,700.00 USD annually

Important FAQs for current Government employees

Before proceeding, please review the following FAQs

https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.