Sr Manager-Facilities Support Operations

Merck & Co.; College Station (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

Merck & Co. is seeking a Sr. Manager – Facilities Support Operations in College Station, Texas. This role involves managing daily maintenance operations and ensuring compliance with Standard Operating Procedures within a biotechnology facility.

The ideal candidate will possess a Bachelor’s degree and significant experience in a pharma/biotech environment, as well as strong leadership and communication skills. Key responsibilities include overseeing maintenance operations across multiple sites and developing inventory strategies.

Qualifications

• Minimum of 5 years of prior leadership experience in maintenance operations.

Responsibilities

• Manage daily maintenance operations across multiple facilities.
• Oversee daily maintenance operations, including planning and scheduling.
• Develop and maintain MRO inventory strategy and SOPs.
• Coordinate facility shutdowns for safety and compliance.
• Prepare performance reports for CCMS/CMMS.

Skills

Strong leadership and supervisory skills

In-depth knowledge of Blue Mountain RAM implementation

Proficiency in maintenance tasks

Excellent written and verbal communication

Strong analytical and problem-solving skills

Proficiency in MS Office and CMMS usage

Experience with cGMP manufacturing requirements

Start-up and commissioning experience

Education

Bachelor’s degree and minimum 8 years experience

Associate’s degree and minimum 10 years experience

High school diploma and minimum 12 years experience

Job description

Position Overview

Sr. Manager – Facilities Support Operations reports to the Director of Facilities and is responsible for managing daily maintenance operations across multiple facilities. The role ensures compliance with Standard Operating Procedures and cGMPs within a biotechnology facility, coordinating with manufacturing, engineering, quality, and external suppliers to meet departmental milestones and budgets.

Responsibilities

• Serve as system owner for the Blue Mountain Regulatory Asset Manager (CCMS/CMMS) across all sites.
• Work with eQMS administrators to configure, improve, and maintain the CCMS/CMMS system.
• Oversee daily maintenance operations, including work order lifecycle, planning and scheduling of maintenance and calibration, and MRO inventory management.
• Develop, implement, and maintain the MRO inventory strategy and associated SOPs.
• Coordinate facility shutdowns and ensure safety, compliance, and minimal disruption.
• Evaluate system data to identify MTBF and recommend improvements using PDMs, RCM, and RCA methodologies.
• Prepare periodic performance reports and user utilization metrics for the CCMS/CMMS.
• Collaborate with departments (Manufacturing, Validation, QA, Metrology, Maintenance, Facilities, QC) to support their CCMS/CMMS needs.
• Plan and schedule calibration and maintenance activities for instrumentation and equipment across sites.
• Balance workloads across Metrology and Maintenance departments.
• Lead and develop the facilities support operations staff, including hiring, training, and evaluating personnel.
• Assist the Director of Facilities in setting strategic directions and objectives for maintenance operations.
• Demonstrate continuous personal development, maintaining a positive professional attitude.

Required Skills & Abilities

• Strong leadership and supervisory skills.
• In-depth knowledge of Blue Mountain RAM implementation and calibration/maintenance procedures.
• Proficient in maintenance tasks such as PM, spare parts, work order lifecycle, and troubleshooting.
• Excellent written and verbal communication.
• Strong analytical, problem‑solving, and project management skills.
• Proficiency in MS Office and CMMS usage.
• Experience with cGMP manufacturing calibration, maintenance, and documentation requirements.
• Start‑up and commissioning experience in cGMP facilities.

Working Conditions & Physical Requirements

• Prolonged periods of sitting, standing, walking, bending, and stretching.
• Manual dexterity for operating tools and office equipment.
• Regular lifting of objects up to 50 pounds.
• Use of ladders and stairs.
• Work under wet, humid, and noisy conditions.
• Availability for off‑shift, weekend, and holiday support.
• 24/7 support for company activities and mandatory attendance.

Qualifications

• Bachelor’s degree + minimum 8 years of maintenance/facilities experience in a pharma/biotech environment (preferably FDA regulated). OR Associate’s degree + minimum 10 years. OR High school diploma + minimum 12 years.
• Minimum 5 years of prior leadership experience.

Preferred Qualifications

• Knowledge of Blue Mountain CCMS/CMMS.
• Experience with quality management software.
• Understanding of bio‑processing equipment, clean utilities, and single‑use technology.
• Planning or scheduling background.

EEO Information

Fujifilm is committed to equal opportunity employment regardless of nationality, age, gender, sexual orientation, race, ethnicity, religion, or disability.

ADA Information

Individuals requiring reasonable accommodation should contact our HR Department at [e-mail] or (979) 431‑3500.