Sr. Manager, Engineering- Mars Veterinary Health
Mars Veterinary Health, Inc
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Job summary
Mars Veterinary Health in Vancouver, WA, part of the Mars Petcare family, seeks a Sr. Manager, Engineering to lead Application Engineers and Release Quality Managers across the MVH portfolio.
You will shape technical direction, staffing, and delivery quality while aligning with product strategy and vendor partnerships. The role requires 8+ years in software engineering with leadership, strong C#/.NET and TypeScript/Angular knowledge, and experience with Azure and CI/CD practices.
Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related technical experience required.
- Master's degree in Computer Science, Engineering, or a related technical discipline preferred.
- 8+ years of professional software engineering experience, including 4+ years in formal people-management and engineering-leadership roles with accountability for multiple teams, technical delivery, and organizational outcomes.
- Demonstrated experience leading blended employee and vendor engineering organizations and partnering with senior product and business leaders.
- Working knowledge of C#/.NET and TypeScript/Angular sufficient to evaluate technical designs and delivery quality.
- Azure application services (AKS, APIM, Key Vault, SQLMI).
- Azure DevOps or equivalent CI/CD and work tracking.
- Git-based source control and pull request review.
- Preferred: Experience leading multiple engineering teams or functional leaders within a blended delivery organization.
- Preferred: Experience designing and scaling vendor engagement models across engineering disciplines.
- Preferred: Experience supporting clinical digital products, care-delivery workflows, or other measurable clinical and operational outcomes in a regulated or multi-business-unit enterprise environment.
- Preferred: Datadog and/or Elastic for application monitoring and log investigation.
- GitHub Advanced Security findings (code scanning, secret scanning, dependency alerts).
- Python or PowerShell for scripting and automation.
- Atlassian tooling (Jira, Confluence).
Responsibilities
- Lead, coach, and develop Application Engineers and Release Quality Managers, including hiring, performance management, career development, and workload and capacity planning.
- Build and maintain an engineering capacity plan that aligns capabilities and vendor capacity with product roadmap demand.
- Set technical direction, quality standards, and delivery expectations for dedicated vendor application engineers.
- Coordinate staffing, onboarding, and off‑boarding of vendor engineers with the vendor's account or delivery management.
- Work with Application Engineers and Release Quality Managers for technical review and acceptance of delivered work within their respective areas.
- Translate roadmap priorities into a delivery plan aligned with architecture vision and release quality practices.
- Surface systemic risks, resolve cross-team blockers, and adjust priorities or capacity as needed.
- Own continuous improvement of delivery practices, including technical standards and processes.
- Represent engineering performance and needs to senior stakeholders; foster accountability and governance.
- Adherence to Mars Five Principles; perform other duties as assigned.
Skills
Education
Tools
Job description
As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long‑term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.
$145,600.00 - $227,500.00 Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.
This role requires associates to work out of a MVH North America hub location – Vancouver, WA.
The Sr. Manager, Engineering is the senior engineering leader accountable for the people, technology, delivery, and release quality capabilities supporting an assigned product portfolio within Mars Veterinary Health. This role leads Application Engineers and Release Quality Managers, directs dedicated vendor engineering capacity, and establishes the operating model, technical direction, and delivery accountability required to execute the product strategy. Reporting to the Director, Growth and Clinical Product Engineering, this role is responsible for aligning engineering capacity, architecture, quality, and execution across associate and vendor resources. This role combines people leadership, technical strategy, and portfolio delivery accountability. It builds leadership capability and succession depth within the engineering team, establishes standards and governance across associate and vendor‑delivered work, and partners with product, architecture, and business leaders to translate product priorities into executable technology plans and measurable outcomes.
People Leadership and Team Management: Lead, coach, and develop Application Engineers and Release Quality Managers, including hiring, performance management, career development, and workload and capacity planning. Conduct performance reviews, compensation recommendations, goal setting and associate support. Build and maintain an engineering capacity plan that aligns capabilities and vendor capacity with product roadmap demand.
Vendor Technical Oversight and Delivery Quality: Set technical direction, quality standards, and delivery expectations for dedicated vendor application engineers supporting the pillar. Coordinate staffing, onboarding, and off‑boarding of vendor engineers with the vendor's account or delivery management. Work with Application Engineers and Release Quality Managers for technical review and acceptance of delivered work within their respective areas.
Delivery Planning and Architecture Alignment: Partner with product leadership and peer pillar leads translating roadmap priorities into a delivery plan. Ensure feature delivery aligns with the pillar's architecture vision and technical roadmap, and that release quality practices – testing, deployment, hypercare – are integrated into delivery planning rather than bolted on after the fact.
Represent Product Engineering performance, delivery health, technical strategy, and investment needs for assigned product portfolio to the Director, Growth and Clinical Product Engineering and other senior stakeholders. Proactively surface systemic risks, resolve cross‑team blockers, and recommend changes to priorities, capacity, or operating practices.
Continuous Improvement and Process Ownership: Own continuous improvement of the pillar's delivery practices, including technical standards, review processes, and the engagement model itself. Identify and address technical debt, delivery bottlenecks, and quality trends across engineering work. Partner with engineering leaders across the Growth and Clinical product portfolios to align technical standards, operating practices, shared capabilities, and resource strategies while preserving clear accountability for assigned Product Engineering outcomes.
Live and exemplify the Five Principles of Mars, Inc. within self and team. Other job duties as assigned.
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related technical experience required.
- Master's degree in Computer Science, Engineering, or a related technical discipline preferred.
- 8+ years of professional software engineering experience, including 4+ years in formal people‑management and engineering‑leadership roles with accountability for multiple teams, technical delivery, and organizational outcomes.
- Demonstrated experience leading blended employee and vendor engineering organizations and partnering with senior product and business leaders.
- Working knowledge of C#/.NET and TypeScript/Angular sufficient to evaluate technical designs and delivery quality.
- Azure application services (AKS, APIM, Key Vault, SQLMI).
- Azure DevOps or equivalent CI/CD and work tracking.
- Git‑based source control and pull request review.
- Preferred: Experience leading multiple engineering teams or functional leaders within a blended delivery organization.
- Preferred: Experience designing and scaling vendor engagement models across engineering disciplines.
- Preferred: Experience supporting clinical digital products, care‑delivery workflows, or other measurable clinical and operational outcomes in a regulated or multi‑business‑unit enterprise environment.
- Preferred: Datadog and/or Elastic for application monitoring and log investigation.
- GitHub Advanced Security findings (code scanning, secret scanning, dependency alerts).
- Python or PowerShell for scripting and automation.
- Atlassian tooling (Jira, Confluence).
$119,200- $200,219 Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.
- Competitive Pay & Time Off – Competitive salary, flexible time off, paid holidays, and paid parental leave.
- Comprehensive Health Coverage – Medical, dental, vision, HSA/FSA/HRA, virtual healthcare, Second Opinion Coverage, and Health Advocate support.
- Wellness & Preventive Care – Smart Rewards wellness incentives, mental health resources, diabetes and weight management support, and digital exercise therapy.
- Family & Caregiving Support – Fertility and family‑building benefits, back‑up care, and family support resources.
- Financial Benefits – 401(k) savings plan with company match, commuter benefits, and student debt relief (for eligible full‑time DVMs).
- Protection & Security – Company‑paid life and short‑and long‑term disability insurance, plus legal and identity protection plans.
- Additional Coverage Options – Voluntary accident, critical illness, and hospital indemnity benefits.
- Professional Development – Continuing education allowance and MED hours for eligible positions.
- Discounts & Perks – Discounts on Mars, Royal Canin, fitness, cellular services, and more.
- Ability to work at a computer for long periods of time.
- Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
- Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
- The noise level in the work environment is normally moderate.
- Environment where pets are present.
Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.
Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well‑being of our associates.
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