Sr. Manager, Engineering

Ring Inc; Houston (TX); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Hybrid work arrangements

Professional development

Quarterly perks program

Job summary

PDI Technologies is seeking a Senior Manager, Engineering to lead the platform team, shaping architecture and delivering on a product-like strategy. This hands-on leadership role involves design reviews, architecture work, and collaboration with architecture, infrastructure, security, and product teams to drive the platform forward.

The role demands strong distributed systems expertise, API design, multi-tenant data isolation, and experience with AWS, Kubernetes, IaC, and GitOps.

Qualifications

• 8+ years building and operating production software.
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Responsibilities

• Set and own the platform's technical direction.
• Produce a clear assessment of current architecture and a sequenced plan to target state.
• Treat the platform as a product with defined adoption path.

Skills

Distributed systems

API design

Multi-tenant data isolation

AWS

Kubernetes

Infrastructure as Code

GitOps

OIDC/OAuth2

LLM app engineering

Code/read/debug production

Tools

AWS

Kubernetes

IaC

GitOps

Job description

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

We are hiring a Senior Manager, Engineering to lead that platform and the team behind it.

This is a hands-on engineering leadership role. You will spend real timeinarchitecture, design review, and the code. We are not looking for someone to inherit a platform and keep it running as it is. We are looking for a leader who will assess where the platform stands, define where it needs to go, and drive it there in partnership with architecture, infrastructure, security, and the product teams who build on it.

Whatyou'llown

Domain

Scope

Platform architecture

The end-to-end technical direction of the platform, its service boundaries, and the contracts product teams build against

Embedded analytics

Self-service reporting, dashboarding, and query capabilities delivered inside our products

Applied AI

Conversational and agentic experiences, retrieval-augmented generation, natural-language data access, and the frameworks that make them repeatable across products

Workflow automation

Configurable automation capabilities exposed to product teams and, through them, to customers

Multi-tenancy & access

Tenant isolation, identity integration, authorization, and data access controls across every capability the platformprovides

Delivery & operations

Cloud infrastructure, continuous delivery, release safety, observability, performance, and cost

Team

Hiring, coaching, and technical calibration of the platform engineering team, including operational ownership

Whatyou'lldo

• Set and own the platform's technical direction.

  Produce a clear-eyed assessment of the current architecture and a sequenced plan to the target state. Make the trade-offs explicit and defend them.

• Treat the platform as a product.

  Define what it offers, who consumes it, and where the boundary sits between platform and product. Makeadoptiona documented, repeatable path rather than a bespoke project each time.

• Deliver analytics and AI capabilities that products can actually ship on.

  Balance capability, governance, performance, and cost — with the discipline that enterprise customers and their data require.

• Raise the engineering bar on delivery.

  Automated, safe, observable releases. Design review that improvesdesigns. Standards that hold because they are useful, not because they are mandated.

• Run the platform well.

  Own service levels, reliability, security posture, and unit economics. Know the numbers before you are asked for them.

• Partner across the portfolio.

  Work directly with product engineering leaders, architecture, data engineering, SRE, and security to keep the platform aligned with where the business is going.

• Build the team.

  Hire well, mentor directly, and set the technical standard by example.

Required qualifications

• 8+yearsbuilding and operating production software, including 3+ years leading engineering teams (managing engineers and/or managers).

• Demonstrably hands-on. You can read the code, run the system, debug a production issue, and lead a design review with authority.

• Strong distributed systems and platform architecture background, including API design, service-to-service authentication, and multi-tenant data isolation.

• Deep working knowledge of at least two of the following, and credible working knowledge of the rest:

• Analytics and BI platforms, distributed SQL query engines, and embedded analytics delivery

• LLM application engineering — agent frameworks, retrieval-augmented generation, vector search, evaluation, and cost management

• Workflow and orchestration platforms and their operational characteristics

• Modern web application platforms and front-end architecture at scale

• Production experience with AWS, Kubernetes, infrastructure as code, andGitOps-based continuous delivery.

• Practical identity and access experience: OIDC/OAuth2, enterprise IdP integration, and token-based authorization patterns.

• A track recordof taking an existing platform and materially improving its architecture, reliability, or adoption — with specifics you can walk us through.

Preferred qualifications

• Experience running an internal platform consumed by multiple product teams, including adoption strategy and platform-vs-product boundary decisions.

• Experience shipping AI capabilities into B2B SaaS products with real customers, real data governance requirements, andreal costconstraints.

• Experience in a multi-product portfolio where standardizationhas tobe earned across teams rather than mandated.

• B2B SaaS at scale; fuel, convenience retail,logistics, or payments domain exposure is a plus.

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture foster diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.