Sr. Manager, Division Facilities - LA North

Macy's, Inc.; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with legal

Tuition reimbursement

Job summary

Macy’s, Inc. is seeking a Senior Manager, Facilities to lead facilities teams across stores. You will coordinate internal partners and vendors, oversee energy use, and drive capital planning to protect assets and optimize operating costs.

You will supervise staff, manage repairs and PM tasks, and ensure effective use of the Work Order system while collaborating with field and central teams.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• 3+ years of facilities management experience.
• Proven leadership and cross functional collaboration abilities.
• Experience with energy management and capital planning.
• Strong budgeting and vendor management skills.
• Excellent communication and strategic thinking.

Responsibilities

• Lead the team responsible for managing facilities within the designated area of responsibility.
• Supervise direct and indirect reports and ensure PM tasks are executed.
• Oversee Work Order Management system usage and performance analysis.
• Drive technician productivity through Work Order/PM insights.
• Develop and maintain relationships with third-party vendors.
• Present weekly updates to partners and leadership.

Skills

Leadership

Facility management

Analytical skills

Project coordination

Budget management

Energy management

Relationship building

Communication skills

Strategic planning

Talent development

Education

Bachelor’s degree or equivalent work experience

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Facilities is responsible for managing facilities colleagues in the stores. They coordinate efforts between internal partners and third‑party vendors. Additionally, they manage energy use in each facility within their division. This individual also performs other assigned duties as needed.

What You Will Do

• Lead the team responsible for managing facilities within the designated area of responsibility
• Supervise the performance of both direct and indirect reports
• Ensure that all repairs and preventative maintenance (PM) tasks are managed effectively
• Oversee the proper use of the Work Order Management system
• Drive technician productivity by analyzing Work Order and PM performance
• Ensure that all active equipment is maintained to standard
• Make recommendations for capital expenditures within the location
• Assist in establishing long‑range capital plans to mitigate asset risks
• Identify and facilitate energy savings opportunities through collaboration with field and energy teams, operations, and others
• Coordinate cross‑functional projects and communication
• Supervise and achieve expense performance in both payroll and non‑payroll accounts
• Focus on engaging the field team, driving high levels of engagement through communication, collaboration, education, and celebration
• Coordinate and supervise any approved projects assigned within the location or division
• Develop and maintain relationships with third‑party vendors
• Facilitate cross‑functional communication with store, division, regional, and central partners
• Collaborate with Store Environment colleagues on both small and large‑scale projects
• Coordinate projects with relevant internal teams and third‑party companies
• Present weekly business and project updates to functional partners
• Develop talent by coaching and collaborating with staff
• Communicate with all appropriate levels of management within the division and locations
• Work with HR partners to support corporate direction, negotiate agreements, resolve issues, and develop the team
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Maintain regular, dependable attendance and punctuality

Skills You Will Need

Leadership Skills: Ability to lead and supervise teams, both direct and indirect reports, fostering high performance and engagement

Facility Management Expertise: Knowledge of managing repairs, preventative maintenance, and overall facility operations to ensure compliance with standards

Analytical Skills: Proficiency in analyzing Work Order and PM performance to drive technician productivity and operational efficiency

Project Coordination: Strong skills in coordinating cross‑functional projects and effectively communicating across various departments and levels of management

Budget Management: Experience in managing expenses related to payroll and non‑payroll accounts, making recommendations for capital expenditures

Energy Management: Ability to identify and facilitate energy savings opportunities in collaboration with relevant teams

Relationship Building: Strong interpersonal skills to develop and maintain relationships with third‑party vendors and internal partners

Communication Skills: Excellent written and verbal communication skills for presenting information to diverse audiences, including management and external partners

Strategic Planning: Capability to effectively plan and execute strategies that align with long‑term capital plans and organizational goals

Talent Development: Skills in coaching and mentoring staff to foster growth and enhance team capabilities

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply
  • 3+ years of experience
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
  • May involve reaching above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
  • Able to respond to emergency and business disruption calls at any hour of the day or night

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This job description is not all‑inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.