Sr. Manager, Dealer Solutions Execution & Programs

J.D. Power; New Jersey; Remote; USD 108,000 - 126,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings plans

Paid time off

Job summary

JD Power is seeking a Senior Manager for Dealer Solutions Execution & Programs to lead strategic initiatives across the Dealer Solutions portfolio. Remote work with USA Eastern Time Zone preferred, reporting to the VP, Customer Solutions, Dealer.

The role emphasizes autonomous execution, cross-functional collaboration, and accountability in a highly matrixed environment. Responsibilities include end-to-end program delivery, stakeholder alignment, risk management, and driving customer engagement

Qualifications

• 5-7+ years of program management, business operations, product launches, or cross-functional leadership.
• Ability to lead complex initiatives independently in a matrixed environment.
• Strong executive presence, communication, and stakeholder management skills.
• Proven ability to influence decisions and drive results without direct authority.

Responsibilities

• Lead end-to-end execution of strategic initiatives, product launches, and business priorities from planning through implementation.
• Own project outcomes, establish plans, manage risks, and ensure delivery against objectives.
• Lead cross-functional teams, driving alignment and accountability across stakeholders.
• Build relationships with leaders to influence outcomes without direct authority.
• Identify obstacles and drive process improvements to enhance execution and customer experience.

Skills

Program management

Cross-functional leadership

Executive communication

Stakeholder management

Problem solving

Education

Bachelor's degree

MBA or advanced degree (plus)

Job description

Job Description:

Job Title: Senior Manager, Dealer Solutions Execution & Programs

Location:Remote | USA Eastern Time Zone preferred
Reports to: VP, Customer Solutions, Dealer

Employment Type: Full-time

About the Role:

The Senior Manager, Dealer Solutions Execution & Programs is responsible for leading and executing high-impact strategic initiatives across the Dealer Solutions portfolio. This role owns program delivery from concept through implementation, builds strong cross-functional partnerships, and drives alignment across Product, Commercial, Marketing, Customer Success, and Operations teams. The successful candidate will operate with a high degree of autonomy, earning trust through execution, sound judgment, accountability, and consistent delivery of results.Serves as a trusted leader across Dealer Solutions and PTA stakeholders, influencing priorities, aligning teams around shared goals, and driving accountability for execution. Builds credibility and trust across functions while operating with minimal supervision in a highly matrixed environment.

In this role, you will:

• Lead end-to-end execution of strategic initiatives, product launches, and business priorities from planning through implementation.
• Own project outcomes, establish clear plans, manage risks, and ensure successful delivery against business objectives.
• Lead cross-functional teams, driving alignment, decision-making, and accountability across stakeholders.
• Build trusted relationships with leaders and partners to influence outcomes and achieve results without direct authority.
• Anticipate challenges, remove obstacles, and independently resolve issues to maintain momentum on critical initiatives.
• Drive customer engagement programs, advisory councils, and strategic partnership initiatives.
• Develop executive-ready communications, progress updates, and recommendations for leadership.
• Identify and implement process improvements that enhance execution, operational effectiveness, and customer experience.

Required Qualifications:

• 5-7+ years of program management, business operations, product launch, consulting, or cross-functional leadership experience.
• Proven ability to lead complex initiatives independently in a matrixed environment.
• Strong executive presence, communication, and stakeholder management skills.
• Demonstrated ability to influence decisions and drive results without direct authority.
• Strong problem-solving, organizational, and project management capabilities.
• Track record of building trust and credibility across teams and leadership levels.

Preferred Qualifications:

• Track record of building trust and credibility across teams and leadership levels.
• Experience in automotive, dealer technology, SaaS, or B2B technology environments.
• Experience leading customer-facing programs, advisory boards, or strategic partnerships.
• Experience supporting go-to-market initiatives and product launches.
• Familiarity with operational excellence and change management principles.
• Bachelor's degree in a related field preferred.
• MBA or other advanced degree is a plus.
• Demonstrated success leading cross-functional initiatives and driving results in a matrixed environment may be considered in lieu of formal education.

Compensation and Benefits

This position has a starting salary range of $108,000 - $126,000 per year. The range represents what we reasonably and in good faith expect to pay for the role at the time of posting. An employee's pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Eligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits. Benefits vary by country and employment status.

Why Join JD Power

• We power our customers' success. Everything we do is focused on helping customers make better decisions and achieve better outcomes.
• We are innovative, collaborative, and grounded in data. We combine advanced analytics with human expertise to deliver insight that holds up in the real world.
• We make things easy. We turn complexity into clarity so teams can act faster and with confidence.
• We get it done. We focus on execution, accountability, and results.
• We start with trust and prove it every day. Independence, integrity, and credibility are the foundation of our work.

Equal Opportunity & Accommodations

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

JD Power is committed to providing reasonable accommodations throughout the recruitment process for individuals with disabilities or other protected needs under applicable local laws. Please contact [e-mail] for accommodation request.

Data Privacy

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companiesin various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power's behalf. You agree to the fact that to the extent necessary yourpersonal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power's behalf, including also transfers to servers and databases outside the country where you provided JD Powerwith your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clickinghere.