Sr Manager, CS&S Managed Investing Service (PL)

The Charles Schwab Corporation; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Parental leave

Health insurance

Hybrid work

Job summary

The Charles Schwab Corporation seeks a Senior Manager in Managed Investing to lead front-line professionals serving managed accounts and to drive client loyalty and satisfaction. You will partner with cross-functional teams to ensure operational and risk controls meet client needs.

Strong leadership, FINRA licensure, and financial services experience are essential as you mentor tenured staff and influence strategic initiatives across Schwab.

Qualifications

• Active FINRA Series 7, 63, 9, 10 licenses (or equivalents).
• 2 years of previous managerial experience in financial services.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Lead front line professionals serving Managed Accounts and drive client satisfaction.
• Collaborate across teams to escalate or resolve operational, risk, and client experience issues.

Skills

FINRA licenses

Leadership experience

Financial services

Education

Bachelor’s degree or equivalent

Job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations.

As a Senior Manager in our Managed Investing (MI) group, you’ll have the opportunity to drive personalized service, which enables team members to build loyal clients by making ambitious decisions and increases organic growth among the MI client base. You’ll inspire a shared vision, so all team members provide outstanding service to the clients they serve. You’ll bring your passion for leadership to front line professionals who service clients enrolled in Managed Accounts at Schwab and will partner with other managers in the organization to ensure execution against the business imperatives, initiatives, and goals.

In addition to your team leadership, you’ll also work cross-functionally, ensuring operational, suitability, risk, and client experience opportunities are escalated or resolved, while gaining invaluable exposure to stakeholders across the firm. If you’re a leader seeking a role where you can mentor highly tenured professionals, as well as positively impact satisfaction and loyalty scores, quality assurance metrics and appropriate client solutions, this could be the opportunity for you.

We place a premium on high performance, quality service and the ability to execute the Schwab strategy.

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Required Qualifications:

• Active FINRA Series 7, 63, 9, 10 licenses (or equivalents)
• 2 years of previous managerial experience in financial services
• Bachelor’s degree or equivalent work experience

Preferred Qualifications:

• Expert in asset allocation, portfolio construction, and modern portfolio theory
• Demonstrates business acumen in strategy, planning, execution, and process improvement
• Demonstrates critical thinking, analytical skills, problem solving, attention to detail, and intuition for business
• Anticipates potential risk issues pertaining to all facets of the business while presenting and implementing proactive solutions
• Ability to ensure that all Advice and Non Advice Reps are familiar with and adhere to all established policies and procedures
• Passion for service, positive attitude, enthusiasm, professionalism, strong work ethic, high level of integrity, strong client focus and desire to assist individuals in developing their career
• Excellent interpersonal skills, including confirmed listening skills and the ability to communicate in a clear, well organized manner
• Exhibits an “Owners Mentality”, considering broader needs of organization before making decisions
• Impacts the business through creation of scale and simplicity; partners on strategic initiatives
• Experience leading complex negotiations while maintaining a superior level of customer service
• Builds and strengthens leadership teams within and across segment and departments and demonstrates the ability to consistently deliver top results regardless of environment

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance