Sr. Manager, Continuous Improvement

Socket.dev

United States

On-site

USD 145,000 - 175,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k) with match
Employee stock purchase
Life insurance
Short-term disability
Long-term disability
Paid time off
Company holidays
Parental leave
Identity theft protection
Pet insurance
Pre-paid legal
Back-up care for child/elderly
Product discounts
Referral bonus

Job summary

SharkNinja is seeking a Senior Manager, Continuous Improvement to lead the Operations Efficiency portfolio across global logistics. The role partners with Operations, Supply Chain, Finance, and Sales to identify opportunities, deliver cost savings, and improve service levels.

You will own governance, project prioritization, and benefits realization, while developing scalable processes and playbooks to sustain improvements across the organization.

Qualifications

  • 7+ years in Operations, Supply Chain, Logistics or continuous improvement.
  • Experience leading cross-functional cost-reduction and efficiency initiatives.
  • Strong analytical skills and ability to turn data into actionable plans.
  • Proven ability to partner with Finance on budgeting and forecasting.

Responsibilities

  • Lead the Operations Efficiency program across SharkNinja's global operations.
  • Identify cost-to-serve improvements and drive cross-functional cost savings.
  • Partner with Logistics, Finance, Sales, Planning and Ops to deliver benefits.
  • Build governance, reporting, and playbooks to scale improvements.

Skills

Operations experience
Cross-functional leadership
Lean/Six Sigma
Data analysis

Education

Bachelor's degree in related field
MBA or advanced degree

Tools

Microsoft Project
Excel
PowerPoint
Visio
SAP
Oracle
Shopify
Salesforce Commerce Cloud

Job description

About Us

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

KEY RESPONSIBILITIES

Based remotely and reporting to the Sr. Vice President, Global Logistics, the Senior Manager, Continuous Improvement will play a critical leadership role in driving cost savings, service improvement, and operational excellence across SharkNinja’s Operations organization. This individual will own the visibility, governance, and execution of initiatives that reduce cost, improve service, and unlock scalable efficiency across the business.

This role will partner cross-functionally with Operations, Supply Chain, Logistics, Finance, Sales, Planning, and other key stakeholders to identify, prioritize, and deliver high-impact opportunities across the Operations expense base. The Senior Manager will own the Operations Efficiency project portfolio, ensuring initiatives are clearly defined, delivered on time, financially validated, and incorporated into forecast updates in partnership with Finance.

This is a highly visible, hands-on role for a strategic operator who can move seamlessly from executive-level portfolio management to deep analytical problem solving and cross-functional execution.

KEY FOCUS AREAS
Own the Operations Efficiency Agenda
  • Lead the Operations Efficiency program acrossSharkNinja, serving as the central owner for cost savings, service improvement, and continuous improvement initiatives across the Operations expense base.
  • Develop and manage the Operations Efficiency project portfolio, including opportunity identification, business case development, initiative prioritization, execution tracking, risk management, and benefits realization.
  • Establish clear governance, routines, and reporting mechanisms to ensure initiativesremainontrack,roadblocks are escalated quickly, and leaders have visibility to progress, savings, and risks.
  • Act as a thought partner to Operations leadership byidentifyingwhere cost, service, process, or organizational improvements can unlock meaningful business value.
Drive Cost Savings and Service Improvement
  • Identifyopportunities to reduce Operations Expense whilemaintainingor improving service levels, customer experience, and operational reliability.
  • Partner withGlobalLogistics to deeply understand distribution, transportation, delivery, warehousing, carrier, and network cost drivers.
  • Lead cross-functional workstreams focused on improving cost-to-serve, delivery efficiency, networkutilization, freight optimization, accessorial management, productivity, and service performance.
  • Translate data and operational insights into actionable recommendations, business cases, and execution plans.
  • Challenge existing ways of working and bring a continuous improvement mindset to howSharkNinjascales operations with speed, agility, and discipline.
Partner Cross-Functionally to Deliver Results
  • Collaborate closely with Operations, Supply Chain, Finance, Sales, Planning,Consumer Experience, and other business partners toidentifyand execute opportunities.
  • Build strong working relationships with Finance to ensure savings methodologies are aligned, benefits arevalidated, and impacts are reflected in forecast updates, budgets, and financial reporting.
  • Create transparency across initiative owners, milestones, financial impacts, dependencies, and risks.
  • Influence without authority across a fast-moving, matrixed organization, ensuring teams are aligned around common goals and accountable for delivery.
Lead Continuous Improvement
  • Bring structured problem-solving, Lean, Six Sigma, or similar continuous improvement methods to complex operational challenges.
  • Identifyroot causes of cost increases, service misses, process inefficiencies, and operational friction.
  • Develop scalable processes, playbooks, and tools that improve howSharkNinjaidentifies, manages, and delivers efficiency opportunities.
  • Create a culture of ownership, accountability, and speed in delivering operational improvements.
PROFESSIONAL EXPERIENCE/QUALIFICATIONS

The ideal candidate is a high-energy, analytical, commercially minded operator who thrives in a fast-paced environment. They are equally comfortable building an executive-ready savings roadmap, digging intologisticscost drivers, challenging assumptions, aligning Finance on benefit validation, and pushing cross-functional teams to deliver.

This person will bring a “CEO mindset” to Operations Expense: seeingthe full picture, owning outcomes, making tradeoffs, driving accountability, and relentlessly pursuing better ways to deliver cost, service, and operational performance.

  • 7+ years of experience in Operations, Supply Chain, Logistics, Continuous Improvement,ora relatedfield.
  • Experience in consumer products, retail, eCommerce, durable goods, or high-growth global operations.
  • Demonstrated experience leadingcostreduction, operational efficiency, productivity, or transformation initiatives.
  • Strong understanding oflogistics, distribution, transportation, warehousing, delivery operations,andcost-to-serve drivers.
  • Experience managing a portfolio of cross-functional initiatives with multiple owners, timelines, dependencies, and financial impacts.
  • Proven ability to partner with Finance on savings validation, forecasting, budgeting, or financial performance tracking.
  • Strong analytical skills with the ability to turn complex data into clear insights, recommendations, and action plans.
  • Experience influencing cross-functional stakeholders and senior leaders in a fast-paced, matrixed environment.
  • Background in Lean, Six Sigma, Kaizen, process improvement, or operational excellence.
  • Proficient in Microsoft Project, Excel, PowerPoint, and Visio; experience with ERP/WMS/eCommerce platforms (e.g., SAP,Oracle, Shopify, Salesforce Commerce Cloud) a plus
EDUCATION

Academic credentials should include an undergraduate degree from a respected college / university, ideally in a discipline relevant tosupply chain,such asSupply Chain Managementor Engineering. AMaster’s degree in Business Administrationor technical discipline, while notrequired, will further differentiate the ideal candidate.

OTHER REQUIREMENTS
  • Travel Required(Domestic & International)-up to20%
  • Flexible work schedule to accommodate virtual meetings with other regions
Salary and Other Compensation

The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Pay Range: $145,000 — $175,000 USD

  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending accounts
  • health savings accounts (HSA) with company contribution
  • 401(k) retirement plan with matching
  • employee stock purchase program
  • life insurance
  • AD&D
  • short-term disability insurance
  • long-term disability insurance
  • generous paid time off
  • company holidays
  • parental leave
  • identity theft protection
  • pet insurance
  • pre-paid legal insurance
  • back-up child and eldercare days
  • product discounts
  • referral bonus program
  • and more.
Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.

Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.

We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible.

When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. To gether, we won’t just launch products—we’ll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:

Life At SharkNinja

Outrageously Extraordinary

SharkNinja Candidate Privacy Notice
  • For candidates based in all regions, please refer to this Candidate Privacy Notice.

  • For candidates based in China, please refer to this Candidate Privacy Notice.

  • For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture ataccommodations@sharkninja.com

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