Sr. Manager, Content Delivery and Insights

Pfizer; Lake Forest (IL); Hybrid; USD 124,000 - 207,000; Full time

Benefits offered by this job

401(k) match

Retirement contribution

Paid vacation

Holiday & personal days

Parental leave

Health benefits

Job summary

Pfizer is seeking a Content Delivery and Insights professional to optimize Pfizer’s promotional content delivery ecosystem using data, analytics, and AI-enabled insights. The role spans U.S.

Commercial and International Commercial priorities at the intersection of marketing, operations, analytics and AI-driven decisioning. The candidate will collaborate across strategy, content creation, production, review, and deployment with agency partners, delivering measurable business impact and faster

Qualifications

• BA/BS with 6+ years pharma or MBA/MS with 5+ years in marketing/technical roles.
• Experience operating and supporting Marketing content technology platforms.
• Excellent communication and analytical skills.
• Power BI experience is a must.
• Proven track record delivering business services.
• Drive for optimization and excellence.
• Customer service orientation and teamwork.
• Learning agility and ability to drive timely delivery.
• Ability to navigate a matrixed stakeholder environment.

Responsibilities

• Provides reporting and insights services on all aspects of Content Platform ecosystems e.g. Adobe Workfront, GCMA, AEM, Power BI.
• Provides overall reporting analysis for specific business needs – monitors reporting trends, adoption and usage.
• Creates and maintains a foundational catalog of reports and Dashboards in Adobe suite of tools and Power BI.
• Provides guidance on creating report variation based on business and agency needs.
• Troubleshoots interpretation issues of reporting metrics
• Leads unique and complex projects with influence across Biopharma Ops and CMO
• Identifies multiple solutions or innovative options in solving highly complex problems with direct impact on CMO and Agency performance
• Exercises foresight and judgment in making complex decisions. Acts independently on self-initiated projects

Skills

Power BI

Communication skills

Analytical skills

Stakeholder management

Team player

Education

BA/BS degree

MBA/MS degree

Tools

Adobe Workfront

Adobe Experience Manager

GCMA

Job description

Role Summary

The Content Delivery and Insights role is responsible for unlocking measurable performance, efficiency, and value across Pfizer’s end to end promotional content delivery ecosystem. This role leverages data, analytics, and advanced AI-enabled insights to identify actionable optimization opportunities across strategy, content creation, production, review, and deployment—delivered through Pfizer’s nominated global agency partners.

The Content Delivery and Insights role is responsible for unlocking measurable performance, efficiency, and value across Pfizer’s end to end promotional content delivery ecosystem. This role leverages data, analytics, and advanced AI-enabled insights to identify actionable optimization opportunities across strategy, content creation, production, review, and deployment—delivered through Pfizer’s nominated global agency partners.

The successful candidate will be deeply fluent in modern content creation and delivery models, bring a strong understanding of the advertising and agency landscape, and possess the ability to quickly translate complex data inputs into clear, executable recommendations with quantified business impact.

This role spans both U.S. Commercial and International Commercial priorities and requires strong comfort operating at the intersection of marketing, operations, analytics, and AI-enabled decisioning.

This is a highly collaborative, outcomes-driven role that plays a critical part in accelerating speed to market, improving content effectiveness, reducing cost to serve, and driving continuous optimization across Pfizer’s content ecosystem.

Role Responsibilities

• Provides reporting and insights services on all aspects of Content Platform ecosystems e.g. Adobe Workfront, GCMA, AEM, Power BI.
• Provides overall reporting analysis for specific business needs – monitors reporting trends, adoption and usage.
• Creates and maintains a foundational catalog of reports and Dashboards in Adobe suite of tools and Power BI.
• Provides guidance on creating report variation based on business and agency needs.
• Troubleshoots interpretation issues of reporting metrics
• Leads unique and complex projects with influence across Biopharma Ops and CMO
• Identifies multiple solutions or innovative options in solving highly complex problems with direct impact on CMO and Agency performance
• Exercises foresight and judgment in making complex decisions. Acts independently on self-initiated projects

Basic Qualifications

• BA/BS Required with 6+ years of relevant work experience, preferably in pharmaceutical industry, or MBA/MS with 5+ years experience preferably in Marketing and technical roles
• Well experienced in operating & supporting Marketing content technology platforms
• Excellent communication and analytical skills
• Demonstrated experience with Power BI is a must.
• Proven track record of delivering business Services
• Drive for optimization/excellence
• Delivery of exceptional customer services and experiences
• Track record for being a strong team player
• Demonstrated learning agility and ability to drive service completion in expedited timelines
• Ability to address conflicts, and manage business stakeholders without direct authority and navigate effectively in a matrixed working environment

Preferred Qualifications

• Strong Experience with Power BI (certification is a +)
• Experience with Adobe products (Adobe Workfront, Adobe Experience Manager, and others) and/or expertise in content management systems and technology
• Familiarity with operational processes and detailed content/production workflows
• Experience leveraging AI to optimize business processes and produce clear presentations and workflows.

Additional Job Information:

Last Date to Apply: October 2, 2026

Work Location Assignment: Hybrid

The annual base salary for this position ranges from $124,400.00 to $207,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program.

We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include:

• a 401(k) plan with Pfizer Matching Contributions
• an additional Pfizer Retirement Savings Contribution
• paid vacation
• holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com).

The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.