Sr. Manager, Consumer FP&A

PayPal; Chicago (IL); Hybrid; USD 131,000 - 213,000; Full time

Benefits offered by this job

Healthcare coverage

Balanced hybrid work model

Paid time off

Job summary

PayPal is hiring a Senior Manager of Consumer Finance to lead forecasting, KPI analysis, and financial planning for PayPal's Consumer business. This role partners with Product, Commercial, Marketing, Analytics, and other Finance teams to drive high-quality insights for executive decision-making across multiple time zones.

You will oversee month-end close, forecasting, variance analysis, and reporting of operating expenses, while ensuring adherence to GAAP and corporate policies.

Qualifications

• 8+ years relevant experience and a Bachelor’s degree or equivalent.

Responsibilities

• Partner with VP and cross-functional teams across global locations.
• Build and retain a strong, effective team.
• Oversee month-end close and reporting of operating expenses and contra.
• Drive process improvements within the team and business.
• Provide analysis and recommendations to leadership to drive results.
• Ensure adherence to GAAP and corporate policies.
• Collaborate with leadership on risk awareness for projects.
• Develop insights to provide finance visibility into risk areas.
• Identify opportunities for improvement with finance and technology partners.
• Prepare and present forecasts to senior leaders.
• Track results against forecasts and budgets.

Skills

Revenue recognition

Forecasting

Excel modeling

SQL

BI tools

Education

Bachelor's degree

Tools

Looker

Tableau

Power BI

SQL

Essbase

SAP

Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Summary: The Senior Manager of Consumer Finance will lead the development, forecasting, tracking, and analysis of key performance indicators (KPIs) that drive PayPal's Consumer business strategy. This role owns the financial planning and reporting processes for critical metrics including Monthly Active Accounts (MAA), Transactions Per Active (TPA), Average Revenue Per Active (ARPA), and Gross New Actives (GNA) for Consumer overall as well as for specific products. This role will partner closely with Product, Commercial, Marketing, Analytics, and other Finance teams. The Senior Manager will serve as a strategic finance partner to Consumer leadership, working across multiple time zones in a fast-paced, matrixed environment to deliver high-quality insights that inform executive decision-making.

Job Description:

Essential Responsibilities:

• Business partnering with leaders and VPs and the other cross-functional teams located globally
• Build and retain a strong and effective team
• Oversee month-end close and reporting activities, forecast, variance analysis and reporting of operating expense (as well as Contra)
• Drive continuous process improvements both within the team and with the business
• Provide analysis and recommendations to leadership groups quickly and effectively to drive results
• Ensure strict adherence to corporate policies and GAAP regulations
• Partner with leadership on risk awareness for projects
• Develop key insights to provide finance senior leadership visibility into areas of risk
• Work within finance and technology partners to identify areas of opportunity for improvement
• Prepare and present results and forecasts to senior leaders
• Track and re-trend results against forecasts and budgets

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

• Strong understanding of revenue recognition, unit economics, statistical forecasting, and financial statement analysis
• Demonstrated strategic thinking and business acumen with ability to connect metrics to strategy and influence senior leadership
• Exceptional communication skills with experience presenting complex financial analyses to senior level executives
• Proven success managing competing priorities and building partnerships in matrixed organizations
• Experience with enterprise planning systems (Essbase, SAP) and ERP systems (SAP, Oracle) a plus
• Expert proficiency in Excel (advanced modeling, pivot tables, Power Query), SQL, and BI tools (Looker, Tableau, Power BI)

Subsidiary: PayPal Travel Percent:

0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: San Jose, California: ($143,500.00 - $212,850.00 Annually) Additional Location(s) | Pay Range: Chicago, Illinois: ($130,500.00 - $193,600.00 Annually) Austin, Texas: ($130,500.00 - $193,600.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Commitment to Diversity and Inclusion:

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless.