Sr Manager, Compliance - Privacy

First Tech Federal Credit Union; Marlborough (MA); Hybrid; USD 131,000 - 157,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Paid time off

Paid holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a Privacy Manager to lead a high‑performing team focused on protecting member and employee information while advancing enterprise privacy initiatives. You will partner across Legal, Compliance, Risk, Technology, and other functions to drive data practices, risk management, and governance.

The role involves defining and maturing the privacy program, monitoring regulatory compliance (CCPA, GLBA, Regulation P), and advising on privacy requirements for

Qualifications

• 8+ years in privacy, data protection, compliance, risk management, or related field
• Experience leading a diverse team including hiring, coaching and performance management
• Familiarity with NIST Privacy Framework, GLBA, CCPA/CPRA, state privacy laws
• Experience developing privacy policies, risk assessments, controls, monitoring, remediation and reporting
• Experience with privacy tech, data mapping, consumer rights, and consent management

Responsibilities

• Define, implement, and enhance the enterprise privacy program, including policies, controls, and roadmap
• Monitor compliance with privacy laws and regulations (CCPA, GLBA, Regulation P)
• Advise partners on privacy requirements related to products, services, marketing, data use, and third‑party relationships
• Lead privacy risk assessments and reviews of processes, data sharing, third‑party engagements, and AI solutions
• Support privacy-related contract terms, vendor due diligence, and regulatory change management
• Oversee privacy rights processes, notices, consent management, data inventories, and records of processing
• Direct privacy incident response activities and remediation planning
• Develop and report privacy metrics and risk indicators to senior leadership and auditors
• Support regulatory examinations, audits, testing, and remediation of findings
• Develop privacy awareness, training, and accountability programs
• Lead, coach, and develop the privacy team through workforce planning and performance reviews

Skills

Privacy program leadership

Regulatory compliance

Privacy risk management

Data mapping

AI governance

Cross-functional collaboration

Policy development

Team leadership

Education

Bachelor's degree or 4 years relevant experience

Job description

Description

As the Privacy Manager, you'll lead a high-performing team dedicated to protecting member and employee information while advancing enterprise privacy initiatives. Partnering across Legal, Compliance, Risk, Technology, and other business functions, you'll drive responsible data practices, regulatory compliance, privacy risk management, and emerging technology governance. This role offers the opportunity to strengthen member trust and influence privacy strategies across the credit union.

Here’s what you can expect from the job and what you need to be successful:

What You’ll Do:

• Define, implement, and continuously enhance the enterprise privacy program, including policies, standards, procedures, controls, and the privacy program roadmap.
• Monitor and assess compliance with privacy laws and regulations, including CCPA, GLBA, Regulation P, state privacy requirements, and data breach notification obligations.
• Serve as the organization’s privacy subject-matter expert, advising business partners on privacy requirements related to products, services, marketing initiatives, data use, and third‑party relationships.
• Lead privacy risk assessments and reviews of business processes, data‑sharing activities, third‑party engagements, AI‑enabled solutions, and emerging technologies; recommend appropriate safeguards and controls.
• Partner with Legal, Procurement, Risk Management, and business leaders to support privacy‑related contract terms, vendor due diligence, third‑party risk management, and regulatory change management.
• Oversee processes supporting privacy rights, privacy notices, consent management, data inventories, records of processing activities, and other privacy governance requirements.
• Direct privacy incident response activities, including investigation support, risk assessment, notification analysis, root cause review, remediation, and corrective action planning.
• Develop and report privacy metrics, key risk indicators, and program effectiveness measures to senior leadership, governance committees, regulators, and auditors.
• Support regulatory examinations, audits, compliance testing, control validation, and the remediation of privacy‑related findings.
• Develop and promote privacy awareness, training, and accountability programs that foster responsible data stewardship across the organization.
• Lead, coach, and develop the privacy team, including workforce planning, performance management, recruitment, succession planning, and quality review of team deliverable.

Essential Skills:

• Required Experience: 8+ years of experience in privacy, data protection, compliance, risk management, or a related field, preferably within financial services or a regulated environment
• Minimum 2 years of experience leading a diverse team including hiring, coaching and performance management.
• Preferred experience supporting third‑party risk management, AI governance, regulatory examinations, audits, and compliance testing, with the ability to effectively present privacy and risk matters to executive leadership, governance committees, auditors, examiners, and regulators.
• Familiarity with the NIST Privacy Framework, GLBA, CCPA, CPRA, and other applicable state privacy laws.
• Demonstrated experience developing privacy policies, risk assessments, controls, monitoring, issue remediation, training, and reporting.
• Demonstrated experience with privacy technology, data mapping, consumer rights, and consent management.
• Demonstrated experience leading cross‑functional initiatives and communicating risks and recommendations to senior management.
• Required Education: Bachelors degree in a field relevant to the role (or 4 additional years of relevant experience in lieu of a degree)

Location:

Hillsboro Corporate Office | Hillsboro OR 97124 OR Marlborough Corporate Office | Marlborough, MA

Work Arrangement:

Hybrid, with managers typically working 2 to 3 days per week in the office.

Target Compensation:

$131,000 to $157,000 + annual bonus

#LI-HYBRID #INDHI

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You’ll accrue up to 15 days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.