Sr Manager, Communications - Editorial (Sr Manager I)

University of California; Orange (CA); Hybrid; USD 121,000 - 193,000; Full time

Benefits offered by this job

Partial Telework

Comprehensive benefits package

CalPERS pension and retirement options

Generous PTO

Job summary

University of California is seeking a Sr Manager for Communications (Editorial) to lead the editorial team within the Communications department. You will collaborate on strategy, write under tight deadlines, and ensure timely, polished communications for diverse audiences, including executives and media.

The role supports a partial telework arrangement and requires strong leadership, writing, and crisis-communication skills to uphold high editorial standards across newsletters, reports, and

Qualifications

• Bachelor’s degree in communications, public relations, journalism, English, health administration or related field PLUS 5 years of experience in managing communications, public relations, community relations, crisis communication, or media relations.
• 5 years of supervisory experience required.

Responsibilities

• Oversee the day-to-day operations of the editorial team within the Communications department and collaborate with the Director on communications strategy and execution.
• Communicate complex issues clearly to diverse audiences, write under tight time constraints, and ensure development and completion of communications pieces within deadlines.
• Handle sensitive information appropriately and interact with CalOptima Health’s executive management and members of the media on behalf of the organization.
• Build and maintain high-quality editorial standards and coach staff for continuous improvement.
• Collaborate with other departments and external stakeholders to support organizational goals.

Skills

Leadership

Editorial oversight

Writing

Strategic communications

Crisis communication

Media relations

Public relations

Education

Bachelor's degree in communications or related field

Tools

Microsoft Office

Job description

Join Us in this Amazing Opportunity

The Team You’ll Join

We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all.

More About the Opportunity

We are hoping you will join us as a Sr Manager, Communications - Editorial (Sr Manager I) and help shape the future of healthcare where you’ll be an integral part of our Communications team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Partial Telework.

• If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum.

The Sr Manager for Communications (Editorial) will oversee the day-to-day operations of the editorial team within the Communications department and collaborate with the Director on communications strategy and execution. You'll have the ability to communicate complex issues in a clear and concise manner to diverse audiences, write under tight time constraints, and ensure the development and completion of communications pieces within deadlines. Additionally, you must have a high degree of professional polish to independently handle sensitive information appropriately and interact with CalOptima Health’s executive management and members of the media on behalf of the organization. The nature of the department is dynamic and fast-paced, which requires both excellent task management and independent problem-solving skills. Together, we are building a stronger, more equitable health system.

Your Contributions To the Team:

• 45% - Leadership
  • Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
  • Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.
  • Hires, manages, trains, reviews and sets goals for the department and staff.
  • Collaborates with leaders in departments across the organization to monitor the needs for editorial support and plans the work of staff accordingly.
• 50% - Program Oversight
  • Develops and implements CalOptima Health’s communications plans based on research and in response to business need.
  • Writes and edits material independently and accurately for a broad range of communications tools and publications, including but not limited to newsletters, annual reports, press releases, and executive emails and messages.
  • Ensures timely completion of Communications’ projects and deliverables.
  • Implements and maintains processes to update regular communications tools and publications.
  • Sets editorial department policies and desktop procedures to ensure smooth operations and accountability for outcomes; continually seeks process improvements.
  • Collaborates with the Director in developing key messages for the organization and executives.
  • Handles complex and sensitive information, including the Chief Executive Officer’s communications with the Board of Directors as needed.
  • Builds and maintains exceptional quality standards for the department’s editorial content. Coaches direct reports for ongoing improvement.
  • Supports direct collaborative activities and assignments with affiliated departments, including Community Relations and Government Affairs.
• 5% - Other
  • Completes other projects and duties as assigned.

Do You Have What the Role Requires?

• Bachelor’s degree in communications, public relations, journalism, English, health administration or related field PLUS 5 years of experience in managing communications, public relations, community relations, crisis communication, or media relations required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
• 5 years of supervisory experience required.

You’ll Stand Out More If You Possess the Following:

• Master’s degree in communications, public relations, journalism, English, health administration or related field.
• Health care background.

What the Regulatory Agencies Need You to Possess?

• n/a

Your Knowledge & Abilities to Bring to this Role:

• Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
• Work independently and exercise sound judgment.
• Communicate clearly and concisely, both orally and in writing.
• Work a flexible schedule; available to participate in evening and weekend events.
• Organize, be analytical, problem-solve and possess project management skills.
• Work in a fast-paced environment and in an efficient manner.
• Manage multiple projects and identify opportunities for internal and external collaboration.
• Motivate and lead multi-program teams and external committees/coalitions.
• Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Your Physical Requirements (With or Without Accommodations):

• Ability to visually read information from computer screens, forms and other printed materials and information.
• Ability to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects, patients and/or equipment 10 to 25 pounds

Ways We Are Here For You

• You’ll enjoy competitive compensation for this role.
  • Our current hiring range is: Pay Grade:316 - $120,881 - $193,410 ($58.12 - $92.9856).
    • The final salary offered will be based on education, job-related knowledge and experience, skills relevant to the role and internal equity among other factors.
• This position is approved for Partial Telework (If the position is Telework, it is eligible in California only)
• A comprehensive benefits package
• CalPERS pension program and additional retirement packages.
• Additional benefits and perks including:
  • A generous PTO program
  • A quality work life balance
  • Various wellness programs
  • Tuition Reimbursement
  • Professional development opportunities
  • Career development opportunities
  • Flexible scheduling
  • And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.

Our Work Environment:

If located at the 500, 505 Building or a remote work location:

• Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

If located at PACE:

• Work is typically indoors in a clinical setting serving the frail and elderly.
• There may be harmful or hazardous environmental conditions present for this job.
• The noise level in this work environment is usually moderate to loud.

If located in the Community:

• Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
• Employee will occasionally work outdoors in varied temperatures.
• There may be harmful or hazardous environmental conditions present for this job.
• The noise level in this work environment is usually moderate to loud.

Why Join Us?

We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare.

CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

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